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PR Assistant

Montreal, QC, Canada
October 15, 2018

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Zoe Ruth Mukendi

***-**** ****** *******, ********, QC, H4A 2V9

Mobile: +1-438-***-****

Email : **********@*****.**.**

Language Skills

English - Fluent French - Fluent Spanish - Fluent Portuguese - Intermediate Lingala - Fluent Education

University of Birmingham October 2013- July 2017

Second Class Honors in Modern Languages BA

Key Skills gained:

-Self management, worked effectively without direction; organized work and managed time and resources effectively.

-Languages, acquired written and spoken fluency in three European languages. - Intercultural awareness, through studying language, literature, culture, society and through my year abroad in Quebec, Canada.

-Flexibility, grew confidence in exploring different approached and exercising responsibility and initiative. - Gathered, assessed and interpreted information.

-Communication skills, writing clearly and effectively, using appropriate language. Communicating clearly, fluently and confidently both in oral and written forms in languages other than English.

-Critical analysis, researched and critically evaluated texts, formation and arguments. St. Angela’s and St. Bonaventure’s Sixth Form September 2011- July 2013 St. Angela’s Ursuline Convent School September 2006- July 2011 Work experience

PR & Marketing July 2018- Present

Kyi Kyi, Montreal


-Blogger outreach.

-Planning social media strategies across multiple social media platforms.

-Planning and create Instagram stories, videos and photo content

-Increasing brand awareness, engagement, and social media presence.

-Refining a voice of the brand.

-Modifying the company website.

-Tracked competitor and industry news.

-Utilizing social media platforms in order to reach out to content creators and build relationships. PR Intern May 2018- July 2018

Skinnydip London, London


-Curating a guest list for events.

-Co-planning events for the company.

-Participating in weekly staff meetings.

-Utilizing social media platforms in order to reach out to influencers and build relationships

-Identify, cultivate and maintain meaningful relationships with a broad spectrum of influencers.

-Manage a seasonal gifting program and oversee outreach to all influencers

-Assist in the daily management of talent, reaching out to up-and-coming influencers. Customer Service Representative October 2017- May 2018 Skinnydip London, London


-Improved my etiquette on different communication platforms.

-Commended for initiative, intense customer focus and going above and beyond.

-Successfully diffused customer situations and conflicts.

-Learned how to carry out administrative tasks.

-Liaising with other departments in order to improve the customers shopping experience.

-Gained a high competency with Shopify.

-Inputted data into Excel.

-Completed administrative tasks independently.

Sales Assistant June 2017- October 2017

& Other Stories, London


-Received excellent customer feedback.

-Adaptability, worked in a different and fast-paced environment, and keeping up to date with the latest trends.

-Time-management, completed tasks in a designated time frame.

-Multi-tasking skills, handling multiple customer requests simultaneously.

-Efficiency, handling monies.

-Organization skills, arranging, rearranging and replenishing stock.

-Managing the beauty department independently.

Sales Assistant September 2016- April 2017

Dune London, Birmingham


-Received personalized excellent customer feedback.

-Significantly improved communication skills, through building rapports with customers.

-Assisted the training of new colleagues.

-Gained the ability to problem solve and think on my feet.

-Supervised cash handling, debit and credit transactions.

-Effective time management skills, through balancing work and university simultaneously. PR Fashion Intern June 2014 - September 2014

Lewis and Leigh, London


-Conducted media outreach.

-Interacted with press and bloggers.

- Participated in weekly staff meetings.

-Tracked competitor and industry new.

-Monitored press clippings, industry news and social media platforms.

-Assisted clients through designer collections.

-Updated media contact databases.

-Performed administrative tasks.

Admissions team member May 2013- August 2016

Zoological Society of London, London


-Exceeded sales targets as a team.

-Overcame language barriers

-Maximizing revenue for the charity by proactively up-selling.

-Explaining and informing visitors of the purpose of Gift Aid and donations.

-Handling sensitive personal information.

-Taking care of security and accuracy of all cash handling.

-Implementing different ways to promote brand values and conservation messages. Additional Skills

-Experience with Microsoft Office

-Word, Excel and PowerPoint

-Organization skills

-Ability to work under pressure



References available upon request

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