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Columbus, OH
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ...
- Dec 12
Westerville, OH
... Marc Singer • Bachelor, Chemical Engineering Sharif University of Technology Tehran, Iran 2014 – 2018 Work Experiences • Honda of America Mfg., East Liberty Auto Plant Columbus, OH Aug 2025 – Present Assembly Associate – Exterior Team o Assemble ...
- Dec 05
Hilliard, OH
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ...
- Dec 02
Columbus, OH
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ...
- Dec 01
Columbus, OH
... • Facilitate accurate completion of buyer/seller closing packages and loan documents. Mortgage Underwriter M L Mortgage – Reynoldsburg, OH Dec 2020 – Aug 2021 • Underwrote Conventional, FHA, VA, and agency loans following FNMA/FHLMC guidelines using ...
- Nov 27
Columbus, OH
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ...
- Nov 26
Columbus, OH
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ...
- Nov 21
Columbus, OH
... as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. ... audience segments in Marketing Cloud, enabling precise targeting and timely customer engagement across the buyer journey. ...
- Nov 19
Columbus, OH
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ...
- Nov 13
Columbus, OH
... (VBA, Power Pivot), Git, Postman, ArcGIS Compliance & Governance: Audit-ready documentation, data lineage, PII/redaction protocols, fraud pattern detection, KPI definition, SLA tracking PROFESSIONAL EXPERIENCE Data Analyst Honda of America Mfg. ...
- Nov 11