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Customer Service Mail

Newark, NJ
October 08, 2018

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Keith Norfleet

*** *.*** ******

Newark, NJ *****


Blue Apron

Forfillment Associate. 6/18-Present

Packing Shipping Orders

Amazon, Carteret, NJ

Forfillment Associate 3/17-8/17

●Stowed merchandise into pods

FSO Outsourcing 2/14-02/17

In House Messenger/Mail Clerk/Back up for Receptionist

●Delivered/picked up incoming/outgoing mail/messenger packages from floors

●Provided reception relief during breaks and lunchtime

●Answered incoming calls on 6-line incoming phone

●Sorted and delivered incoming mail set up out/going FedEx, PS and USPS Express Mail

●Metered outgoing mail using Pitney Bowes mail meter machine

Walmart 6/13-01/14

Over Night Stock Clerk

●Restocked store with dry groceries & general merchandise

●Down stack pallets of merchandise

Macy’s, New Jersey 9/12 – 5/13

Operations & Logistics Secaucus NJ

●Loaded merchandise onto trucks for delivery to stores in the northeast

●General warehouse work

●Working in vault with valuable merchandise and checking inventory

Pathmark, Kearny, NJ 9/11-8/12

Custodian/Porter Maintenance

●Maintained cleanliness throughout the store

●Cleaned up spills in isles

●Emptied trash inside & outside of store as needed

●Cleaned all restrooms sanitizing them daily

●Waxed & stripped tile floors as needed

●Cleaned outside grounds of store as needed

●Operated garbage compacter to dispose garbage

●Removed snow and salted grounds outside the store

●Operated bail machine to compress all cardboard boxes

Gem Pawn Brokers Brooklyn, NY 8/08 – 4/11

Stock Clerk/Maintenance

●Kept grounds clean outside of the store

●Vacuumed carpets as needed

●Took weekly inventory of supplies Received and processed all in-coming supplies and merchandise

●Mopped stripped and waxed floors as needed

●Collected garbage and cardboard boxes daily

●Prepared supplies needed for all stores in the chain weekly

Dynamex New York, NY 10/07 – 05/08

Mail Clerk

●Processed incoming UPS, Fed Ex & US mail

●Delivered mail internally

●Pick up all incoming US & courier mail

●Pick up all outgoing mail & interoffice mail from company floors

Witkoff Group / Clean Rite New York, NY 5/07 – 10/07

Porter / Janitor

●Worked in an apartment building maintaining the grounds

●Mopped, floors scrubbed and swept the grounds

●Cleaned hallways, stairwells, lobby and other areas as needed

●Operated garbage compactor, takes out trash as needed

Management Brooklyn Transit Facility, NY8/04 – 6/05

Para Transit Operator

●Provided transportation for the elderly within the five boroughs

Phillip Thomas Associate New York, NY 01/01 – 06/04

Mail Clerk / Maintenance Clerk

●Processed incoming UPS, Fed Ex & US mail

●Delivered mail internally

●Picked up all incoming US & courier mail

●Metered out going certified foreign mail utilizing paragon mail machine

●Maintained the pantry areas & cleaning and sanitizing restrooms

●Moved office furniture & also vacuum & shampooing carpets

●Waxed, stripped & buffed the tile floors

●Responsible for taking out trash

Millennium Group Piscataway, NJ 02/98 – 12/00

Assistant Supervisor / Mail Clerk

●Processed all Fed Ex utilizing Federal Express Power Ship system

●Picked up all outgoing mail & interoffice mail from company floors

●Handled copy jobs on Kodak Image source #110

●Processed UPS outgoing mail on United Parcel system

●Handled folding jobs on Ultra Baum Folder

●Handled cutting jobs on Triumph Cutting Machines #4810-95

●Delivered US mail & courier mail internally

Emergency Medical Technician Long Island City, NY 11/93 – 2/98

Transcare AMB,

●Provided transportation & basic life support to patient within the five boroughs

Chase Manhattan Bank N.A. New York, NY 2/87 – 8/92

Record Retention Clerk

●Prepared for shipment vital records for off-site storage

●Ensured that records / supply room is maintained in a neat manner

●Prepared and mailed customer return item reports

●Received sort and filed microfiche

●Back-up for Customer Service

●Received, researched and resolved inquires presented by the customer

●Resolved issues within a timely manner

●Performed interactions with customer service staff to support ongoing relationships within various departments

●Mail Room Clerk

●Processed all incoming registered, certified and courier mail

●Examine contents of all mail

●Inputted all information concerning mail received onto the mail tracking system

●Dispatched mail to messengers for mail distribution

●Ensured that all mail received is distributed on a timely basis


C.A.D.C. Brooklyn, NY 8/93 – 11/93

EMT Certification

Borough of Manhattan Community College New York, NY 9/85 – 6/86

Data Processing

Thomas Jefferson High School Brooklyn, NY

Academic Degree

Military United States Army 10/81 – 4/84

Communication Specialist,

●Established communication lines in field environment for all units with the one sector

●Communications included telephone lines, telephone, switched boards, radios & antennas

●Performed janitorial work on the barracks

●Waxed floors and stripped wax from floors

●Maintained the facility surrounding area in a sanitary, safe manner

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