Em Trieu
** ******** ******, *********, ** ***** ac7812@r.postjobfree.com 774-***-****
TECHNICAL SKILLS
Proficient in HTML, XML, CSS, JavaScript, Java, C++, JQuery, J2SE, J2ME, PHP, Adobe Suite and assembly programming
Knowledgeable in web development tools as AJAX and MVC.
Knowledgeable in different database SQL, MySQL, and MongoDB
Computer systems: Unix, Linux,Windows & Microsoft Office (Outlook, Word, Excel, and PowerPoint) backup and restores data, computer troubleshooting, diagnostic and repair
EDUCATION
Worcester State University Worcester, MA
Graduate of B.S in Computer Science, GPA of 3.5, Dean’s List 2 Semesters May 2015
Senior Project Capstone Fall 2014
Established a store management system
Created the inventory database for all items in a music store using SQL Server
Developed the methods for storing and retrieving the store’s information using JavaScript
Built the cashier system to manage and calculate all the check-out items using Java
Outstanding Achievements Worcester, MA
Women of Distinction Award March 2012
Certifications Worcester, MA
The Certificate for Lifestyle Coach for the National Diabetes Prevention Program May 2016
EXPERIENCE
Southeast Asian Coalition Worcester, MA
Direct and Referral Staff Member Apr 2015 – Present
Assist clients with necessary procedures and paperwork related to social services, medical insurance, and citizenship
Create Python script for ETL of database info
Maintain HTML for organization websites
Created Powershell scripts to backup databases
Helped created new database scheme
Responsible for the upkeep and infrastructure of client information database using Microsoft Access
Use Microsoft Excel to collect and calculate trends in the number of monthly client visits
Translate documents from English to Vietnamese in person
Provide technical assistance for data entry, network and computer related issues to database
Arts & Craft Project Coordinator Worcester, MA
Manages the kids’ Arts & Crafts Program Jun 2015 – Present
Responsible for designing and teaching origami hand-crafts to 10-15 employees for event décor
Created hand-crafted designs for organizations such as Health Care for All Company and Ab Inltio Software Company
Small Business Owner Vietnam
Responsible for managing daily store operations Jan 2003 – May 2007
Maintained records of all daily transactions
Managed and reviewed store inventory and sale forecast to ensure appropriate inventory in stock
Coordinated and collaborated with third-party vendors to buy products
Monitored vendors to make sure the orders were delivered on time with good quality products
VOLUNTEER WORK
Pho Hien Temple Worcester, MA
Vietnamese Language Instructor April 2012 - Present
Teach youths to speak, read, and write in Vietnamese
Tutor approximately 20 youths age range 5 – 15 years-old per class session
Create weekly course outline, adjusted to the students’ levels
Expose youths to the Vietnamese culture and language
INTERPERSONAL SKILLS
Outstanding telephone and in-person communication skills
Well-organized, multi-tasking with the ability to learn and adapt quickly to new environments
Exceptional interpersonal skills in assisting customers and offering the best solution
Possess the ability to solve complex mathematical equations
Critical thinking and problem-solving skills, able to work independently and part of a team
Hard working, self-motivated, creative, patient and ability to accept constructive feedback
LANGUAGEFluent in English and Vietnamese