PHILLIP “CONNER” LIGON

*** ******** ***, ******, ******* 30263 404-***-**** ac72fy@r.postjobfree.com REGIONAL ACCOUNT DIRECTOR

Industry Preference: Aerospace/Aviation

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Detail-oriented, performance-focused, and astute professional, offering hands-on experience in account management and technical sales. Excellent in building strong relationships with diverse levels of backgrounds including key stakeholders. Well-versed in familiarizing with new products and service lines, along with adaptability within fast- paced and ever-changing environments. Equipped with exceptional problem-solving and decision-making abilities in conceptualizing creative solutions that would equally benefit each customer. PROFESSIONAL EXPERIENCE

WENCOR GROUP LLC, PEACHTREE CITY, GA

Regional Account Manager, Airlines and Maintenance, Repair, and Overhaul (MRO) Sep 2016–Sep 2018

Assumed accountability in handling the largest book of business out of all regional account managers in North America amounting to approximately $10M in revenue and $3.5M in material margin

Coordinated customer’s technical needs with the PMA engineers to create products that fit their needs and to align it with manufacturing capabilities

Worked closely with the manufacturing suppliers to establish newly discovered PMA products, while speaking with various levels of customers’ organization

Dealt with forecasting target sales and margin, as well as developing defined account plans for new and existing clients

Managed long-term contracts for customers, while working with product managers on price, Legal Team for IP protection, and Quality Team to ensure quality delivered products

Liaised with internal and external stakeholders regarding the progress of client engagements and program initiatives through CRM log entries, sales call reports, and customer meeting notes

Determined opportunities for cross-selling and upselling, in alignment with current and future customer needs

Generated customized and creative solutions, ensuring mutually beneficial agreements in every customer interaction

Guaranteed consistency in brand messaging and customer experience by cultivating cross-functional internal relationships and communication

Rendered assistance in escalating high severity customer requests including aircraft on ground (AOG) situations

Administered different contracts, projects, and daily operations by applying efficient time management and prioritization strategies

Made major contributions in meeting and exceeding daily and monthly forecast, along with the ability to adapt to company’s ever-changing and growing line of products ADDITIONAL EXPERIENCE

VONAGE BUSINESS SOLUTIONS, ATLANTA, GA

Sales Development Representative Oct 2013–Oct 2016

Applied strategic skills in generating more than 1,500 new business accounts by building strong rapport, cultivating valuable relationships, and closing sales

Exhibited comprehensive selling ability tailored to the needs of the customers in maximizing conversion

Played an integral role in delivering customer-centric presentations to help close new business by effectively addressing and surpassing objections

EDUCATION

Bachelor of Business Administration in Professional Sales, 2013 KENNESAW STATE UNIVERSITY, KENNESAW, GA

President’s List Dean’s List

Golf Scholarship, Lindenwood University 2nd Runner-up KSU Sales Cup Vice President of Professional Development, Pi Sigma Epsilon Community Service Chairman, Kappa Sigma