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Customer Service Mental Health

St. Petersburg, FL
December 28, 2018

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*** **** ****** *

St. Petersburg, FL 33704



Experienced in navigating Florida’s district courts from Escambia County to Miami-Dade County

Active in the civil fight against elder abuse across the State of Florida and in other jurisdictions

Prosecuted domestic, sexual and elder abuse and crimes against children including exploitation, trafficking and abuse

Engaged in multidisciplinary collaboration with local, state and federal law enforcement, SANE nurses, mental health professionals, social workers and other industry leaders to protect children from predators

Guest speaker to children K-12 on safe texting and cyber practices

Franchised, built and operated a small family restaurant business in Coconut Creek, Florida EDUCATION

Florida State University (2001-2005) – B.A. in Communication Studies Syracuse University, College of Law (2010-2013) – Moot Court, Trial Team, Journal of Science and Technology BAR ADMISSIONS AND MEMBERSHIP

Admitted to the practice of law in the states of Florida, New York and South Carolina

*South Carolina UBE score is portable to 26 additional states, the U.S. Virgin Islands, and the District of Columbia. Member of the Hillsboro County Bar Association

Member of Governor-Elect Transition Team (Present)


ATTORNEY, Wilkes & McHugh, P.A., Tampa, FL (2016-Present) General

Experienced in navigating Florida civil procedure, motion practice, arbitration and litigation

Experienced in leading a team of legal professionals for positive outcomes

Assimilated law and fact to develop arguments advantageous to particular position

Working knowledge of Florida’s nursing home and assisted living facility laws and resident rights

Working knowledge of Florida’s Adult Protective Services laws

Familiar with Florida health facility licensing and reporting

Familiar with Medicare and Medicaid reporting requirements, provider agreements and the CMS

Familiar with reports, investigations and surveys of AHCA, Elder Affairs, DCF and Veteran’s Affairs Pre-suit Litigation Experience

Represented Florida elderly residents who have suffered abuse and neglect

Researched court and jurisdiction specific guidelines and case law specific to outcome

Investigated claims and engaged in pre-suit discovery to satisfy good faith filing and pre-suit requirements

Drafted and served NOIs, preservation letters, complaints and more in courts across the state

Analyzed the corporate form through licensure applications, corporate filings and cost reports

Monitored filings for proper service and appearances Litigation Experience

Appeared in tribunals across the state of Florida from Escambia County to Miami-Dade County

Covered cases in almost every Florida judicial district

Researched and implemented jurisdiction and judge specific rules for each case

Familiar with judicial differences from county to county

Researched, wrote and successfully argued many motions and responses at all stages of litigation

Engaged in case specific discovery, including medical, corporate and financial evidence

Worked with opposing counsel, magistrates and judges to resolve disputes

Prepared witnesses for deposition and conducted direct and cross examination

Used opposing witnesses, including experts, to develop and work the value of case

Engaged with clients on matters of fact, discovery, hearings, ADR, updates and authority

Balanced the costs of the case

Engaged in collaborative voir dire through app technology

Established joint company liability analysis of Defendants’ own public filings

Reviewed contracts and powers of attorney documents for enforceability 2

ASSISTANT DISTRICT ATTORNEY, Onondaga County District Attorney’s Office, Syracuse, NY (2013 – 2016) Felony Special Victim’s Bureau (2014-2016)

Prosecuted 100+ cases of sexual, domestic and elder abuse, A-II felony cases with sentencing range of 15–life, crimes against children including trafficking, exploitation and abuse

Focused on crimes against children, partners and the elderly

Participated in multidisciplinary and multi-jurisdictional raids to uncover drug and sex trafficking stings

Prepared application for wiretap in case involving underage prostitution, drugs, firearms and credit card fraud

Organized and analyzed wire taps to infiltrate an amateur child prostitution ring

Conducted grand jury presentations

Subpoenaed witnesses and documents for investigations, hearings and trials

Experienced in handling expert witnesses and non-cooperative witnesses

Appeared before city, county and supreme court daily

Observed felony speedy trial dates and deadlines

Negotiated pleas and sentences

Collaborated with local Multi-Disciplinary Team (MDT)

Designated elder abuse prosecutor

Municipal Courts Bureau (2014)

Managed 200+ case load pending in the local city, town and village criminal courts with hearings and trials

Prosecuted petit larcenies, assaults, forgeries, sex crimes, resisting arrests, prostitutions, drug crimes, etc. Criminal Law Associate (2013)

Managed 200+ case load under the supervision of a licensed attorney

Conducted daily preliminary hearings

Criminal Law Clerk (2011- 2013)

Conducted daily preliminary hearings

Researched legal issues and wrote appellate briefs ADDITIONAL EXPERIENCE

OPERATOR/FRANCHISEE, SFB1 Systems, LLC d/b/a Bagel Bagel Café, Coconut Creek, FL (2006-2010)

Trained in all operational aspects in Jacksonville, Tallahassee and Tampa

Franchised and built restaurant from dirt to operation

Managed budget, contracts, zoning, contractors, vendors, employees, payroll, training, inventory, customer service and daily operations

Organized and analyzed all construction bids

Participated in community outreach through food service

Intimately familiar with issues relating to small businesses OUTSIDE INTERESTS


Trained and competed in several road races and triathlons including half marathons and a half Ironman triathlon

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