Mental Health Case Manager
Resume:
Gbarlee Karbadeh
Dependable worker, excellent written and verbal communication skills. A team player and an easy learner.
Canal Winchester, OH 43110
********@*****.***
In search of a challenging and growth-oriented position in Mental Health Profession / Social Services where my education and experiences will find valuable application. The position should represent the opportunity for future advancement. Willing to relocate anywhere
Work Experience
Community Case Manager
Volunteers Of America
December 2021 to Present
Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
Working with clients, family and friend support networks and health care professionals to put care plans in place
Listening to clients’ concerns and providing counseling or intervention as required
Recording clients’ progress including charting referrals, home visits and other notable interactions
Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health
Area Supervisor
ResCare
November 2019 to February 2022
Supervises the provision of assistance to person(s)
Served to promote their physical, social, and psychological well-being, including that staff interactions with person(s)
Ensures that each person served has an activity schedule developed and implemented and
monitors and ensures staff follows procedures to promote optimum health care and behavior supports, including the implementation of services outlined in person(s) served service plan, and staff training.
Monitors labor hours and ensures assigned service sites are operating within budgetary guidelines. Responsible for client funds, receipts and proper documentation.
Conducts timely performance reviews and conducts staff counseling and corrective actions including work Improvement plans and follow-up.
Assists with the review and tracking of incident and accident reports and participates as needed with investigations involving persons served and employees at assigned service sites. Document's training and compliance in accordance with company and regulatory requirements.
Program Coordinator
Viaquest Behavioral Health - Columbus, OH
January 2018 to November 2019
Management of the overall system of support and services provided to individuals served. Personnel management and coordination of service delivery.
Interviewing, hiring and developing quality direct care employees.
Communicating and working collaboratively with Scheduling and Operations.
Monitoring individual's finances and benefits.
Managing a caseload and coordinating the care of individuals served. Assisting the program coordinator with overseeing the effective functions of the Intellectual and Developmental Disabilities program.
Hire new employee and train for employment.
Program Supervisor
Elwyn Inc
May 2015 to June 2018
Supervises residential living staff and/or certified nursing assistants in their completion of assigned duties and establishes building routines; Provides recommendations in recruiting, interviewing and selecting new staff.
Supervise, assist, and train consumers in self-care and independent living skills, including bathing and all areas of personal hygiene.
Participate in the development and implement the ISP.
Assists in unit compliance with regulatory standards through physical program review, process review and input, staff training and follow-up on deficiencies.
Assisting the program coordinator with overseeing the effective functions of the Intellectual and Developmental Disabilities program Performs cardiopulmonary resuscitation (CPR), first aid and crisis intervention as needed in accordance with agency trained protocols.
Attends and facilitates staff meetings, unit meetings, in-services
NHS Human Services
Direct Care / Supervisor
January 2010 to December 2014
Behavioral Health
Responsibilities: Respond to consumer and family concerns and assist in their resolution. Provide direct care to patients who are managing addictive disease disorders, chemical dependency problems, psychiatric disorders and other illnesses.
On call responsibilities, attend county and state meetings, trainings, and events. Health Psychology, outpatient care and Inpatient Psychiatry.
Utilize a trauma informed approach in all client interactions.
Document observed patient behaviors and facilitate community meetings.
Develops and implements patient education and group support, education and therapy activities as appropriate.
Conducting Bio-Psychosocial assessments; treatment plan updates, comprehensive assessments; intense case management and implementing appropriate program activities.
Education
Capital University
Bachelor’s in social work
August 2019 to May 2022
Delaware County Community College
Associate in Human Services
June 2013 to May 2015
Skills
CPR (10+ years), Excel (10+ years), PowerPoint (10+ years), Word (10+ years), Microsoft Excel (10+).
(10+ years), Outlook (10+ years), Documentation (10+ years), Mental Health (10+ years), training (14years), Developmental Disabilities Experience (10+), Supervising Experience (6+), Time Management, Case Management, Public Speaking.
Additional Information
A dependent and resourceful worker; an ability to perform duties and assignments while working under pressure to meet deadlines yet achieving targeted results.
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