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Administrative Assistant Customer Service

Location:
Chicago, Illinois, United States
Salary:
20-23.00 an hour
Posted:
December 20, 2018

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Resume:

I am seeking an administrative assistant position, with great interest, as my skills and qualifications may match your requirements for this position. Therefore, I am submitting my résumé for your review and consideration. Please allow me to explain briefly the contribution I would make with you. I have demonstrated proficiency in administrative tasks, event planning, meeting, scheduling, billing, updating client files and correspondence. In short, I can juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters. I am very organized and seeking to learn more areas. I am a communicative employee and can relate to staff concerns or needs.

Through successfully managing relationships, I have accelerated the achievement of goals and positioned myself as a valuable resource in a variety of situations. I would bring these administrative skills, but also a positive, cooperative attitude that I have displayed throughout my career. I am a quick learner and like to adapt to a new work environment.

Again, my résumé will detail appropriate skills and background. I'm seeking a position where I can expand on my experience in any firm. I'm an outgoing personality, a great sense of humor and a respectful co-worker. I welcome the opportunity for an immediate interview at your convenience, and I thank you in advance for your time and consideration.

Regards,

Melinda K. Saldivar

Melinda Kaye Saldivar

Chicago IL 60657

312-***-****

ac70lr@r.postjobfree.com

Objective

Looking to obtain a Legal Administrative support position utilizing my skills developed through my education, professional experience, & strong work ethic to provide clients with excellent service.

Employment

Currently Temping - Available to start after 12/27/18 after position comes to an end

LEGAL BILLING COORDINATOR

Employed (08/17-07/18) Peters & Freedman LLP

Encinitas, CA

~ Answer phone and email inquiries regarding accounts payable and receivables.

~ Filing invoices, monthly bills, trust account ledgers and community management company files.

~ Arrange payment plans with clients. Monitor. Post checks daily.

~ Create new client files. Process terminations.

~ Enter in Attorney time and legal costs daily via Timeslips.

~ Generate 500 HOA Association/Client invoices via Timeslips monthly.

BILLING DEPARTMENT SECRETARY

Employed (06/17 – 08/17) temporary assignment/Medical Leave Coverage, Allegro Finance

1901 Camino Vida Roble Carlsbad, CA.

~Front desk coverage (10 lines).

~Mail intake. Date-stamp and log all customer payments.

~Use billing software and modify auto pay dates. Run Timeslips bills for clients.

~Coordinate all conference room events and meetings.

~Coordinate travel for Customer Service Managers.

~File all finalized/approved loan applications.

~UPS, FED EX, DHL, Postage machine maintenance and ordering supplies.

LEGAL ADMINISTRATIVE ASSISTANT/Part time

Employed (02/16 – 04/17) Merlo Kanofsky Gregg & Machalinski

Chicago, IL

~Relieve Receptionist (20 line switchboard).

~Organize all mail. Receive/organize all mail and distribute, date-stamp/log.

~Type all legal document, pleadings. Mail out correspondence to client/counsel.

~File correspondence, files, pleadings, discovery. Send archives to storage.

~Coordinate travel for depositions, & in-house events and luncheons.

~File Complaints & other pleadings at the Courthouse.

~Modify legal documents, i.e. pleadings, interrogatories, correspondence.

~Create and update employee files, new firm policy & handbook. Distribute.

~Mail room center- UPS, FED EX, Postage machine maintenance and ordering.

LEGAL ADMINISTRATIVE ASSISTANT/ASSISTANT OFFICE MANAGER

Employed (07/09 – 01/16) Hoff Law Group

Chicago, IL

~Answer all calls for firm & suite tenants -relieve Receptionist (30 line switchboard).

~Organize all mail. Receive/organize all mail and distribute, date-stamp/log.

~Type all legal document, pleadings. Mail out correspondence to client/counsel.

~Order kitchen, office and other requested supplies.

~Entry of billable time on Sage Timeslips online E-Center. Print out reports.

~File correspondence, files, pleadings, discovery. Send archives to storage.

~Coordinate travel for depositions, & in-house events and luncheons.

~Arrange accommodations, shows, dining for clients/potential clients.

~Modify legal documents, i.e. pleadings, interrogatories, correspondence.

~Create and update employee files, new firm policy & handbook. Distribute.

~Mail room center- UPS, FED EX, Postage machine maintenance and ordering.

~Hand out rent invoices to all tenants in suite. Log payments.

~Set up conference room schedule confirmation/rescheduling for depositions.

~Key holder for open and close of firm. Sign off on firm furniture/items leaving suite.

~Update suite list of new hires/terminations.

~Conduct interviews of temps & new support staff hires.

Education

Bremen High School Years Attended (1994-1998)

general curriculum courses Midlothian IL

Northwestern Business College Years Attended (2000-2002)

business/legal administrative assistant program Hickory Hills, IL

Skills - ~ Type 55 words a minute, dictation experience.

~ MS Word/Office, Outlook, Needles, Word Perfect, Access Plus, Excel, Sage Time Slips, Amicus.

Salary Requirements $ 45-49k annually

References:

John Hoff, Esq. 847-***-**** Hoff Law Group Owner/Employer

Jamie Banasiak 630-***-**** Merlo Secretarial team leader

Jessica Gomes 760-***-**** Assistant Office Manager/Paralegal



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