Sales Front Office
Resume:
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NICHOLAS W. BAINES
OBJECTIVE
To provide field level strategic direction, leadership
and profit and loss responsibility for a corporation using highly developed strengths in the areas of broad decision-making, operations and training
management, special project management and brand
execution.
EXECUTIVE SUMMARY
A working knowledge of local store marketing
techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop personnel who will move the organization forward;
strong analytical skills to assess situations, determine root cause, initiate plan of action, and follow through to resolve; excellent communication and delegating skills; strategic goal-setting skills; the ability to make tough decisions in a fast-paced work environment; and
strong collaborative and team-building
EDUCATION
University of Wisconsin-Madison (1998) Madison,
Wisconsin
Masters- Business Science (Marketing)
University of Maryland Eastern Shore (1995) Princess Anne, Maryland
MBA-Business Administration /BS- Business
Management (duel degree)
EXPERIENCE
KAN Enterprises, Inc. (1/2008- Current )
KFC franchisee/Hattrick Sports bar & Burgers: Hartamas, Kuala Lumpur Corporate Office: Manhattan, New York
Dunkin Donuts
VP /Director of Operations for Restaurant Concepts Generated revenues of $80 million dollars for fiscal year 2017 with 4% growth Promotes growth and developed for diverse culture of 8 sports bars in luxury hotels 15 KFC’s and 12 Dunkin Donuts
Responsible for asset control.
Direct perspective to business issues facing operations Structure and maintain an effective marketing strategy that helped the growth of the franchises
Oversight responsible of all administration functions in front office Restaurant Associates: SNHM Washington, D.C. (10/2006 – 1/ 2008) Assistant Unit Director
Manage cost controls and control expenditures
Maintain controls for all District cash, inventories and assets. Lend financial perspective to business issues facing operation. Analyze financial statements for areas of profit improvement, recommend action. Provide quarterly forecasts.
Berky’s Restaurants d/b/a IHOP: Virginia Beach, Virginia (1990-2005) VP Director of Operations
Managed Franchise of 10 IHOP units with over $27 million in gross revenue Increase sales by 42% during tenure.
Direct the hiring of employees (Managers) and review training development. Overseeing of financials for all business entities with full P&L, staff facilities, and technology oversight.
Provide both business planning, and analysis support. Planned, and supervised the preparation of capital investment budget, 5-year strategic plans, annual operational budgets, and quarterly forecasts. Usage of financial and labor market technology to access up-to-date economic market information to explore ideals to build and maximize sales goals. *.*****@****.*** 10200 EVERLEY TER
LANHAM, MARYLAND 20706
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