Assurance Analyst Revenue Recognition

SHANTIKI VALENTINE

*********@*****.*** 614-***-**** Columbus, OH 43204

Highly analytical Revenue Assurance Analyst with solid experience in financial data analysis and revenue protection. Strengths include robust understanding of billing systems, revenue recognition principles, and financial reporting. Known for identifying discrepancies and implementing corrective measures to prevent revenue leakage. Significant contributions made in streamlining processes and enhancing operational efficiency.

Skills

Credit analysis

Internal controls

Variance analysis

Revenue recognition

SAP

PL/SQL

Auditing Procedures

Revenue Quotas

Quantitative data interpretations

Billing Systems

Microsoft Office

Variance Analysis

Microsoft Excel

Time Management

Organizational Skills

Financial Auditing

Communications

Experience

Verizon Wireless Hilliard, OH

Revenue Assurance Analyst

04/2015 – 09/2024

Collaborated with cross-functional teams to drive revenue growth

Was responsible for the daily second-level review of Device Payment audits in the company database to ensure accuracy prior to sending for creation

Provided coaching to coordinators on failed QA to help improve efficiency and accuracy

Worked with complex SQL queries to obtain POS and VISION information from company databases

Worked on queries PL/SQL and Teradata to research discrepancies and correct device payment agreements that failed initial creation attempts

Maintained the CREATE, BTA BE and FWA queues while assisting REVO IT with many processes being migrated from NRA to REVO

Reviewed various fallout scenarios that present themselves in error queues

Participated in cross-functional projects designed to streamline business processes impacting revenues

Ensured accuracy on many Bill to Accounts through manual equipment order reviews

Completed a yearly review of around 13,000 Bill to Account Orders

Recovered over $1,000,000,000.00 Revenue on numerous audits for Creates

Recovered over $10,000,000,000.00 in debits and over $5,000,000,000.00 in credits for Bill to Accounts

Researched over 10,000.00 (BE) records to confirm if Point of Sale was billed or unbilled to the customers' account

Insight Global/Verizon Wireless Hilliard, OH

Revenue Assurance Analyst

05/2014 – 04/2015

Analyzed and identified data discrepancies and quality issues on customers’

loans

Evaluated data from various sources and identified discrepancies to be communicated to various levels within Verizon Wireless

Ensured that all of the audits were completed in compliance with Verizon’s internal policies and procedures

Actively participated in Revenue Assurance system enhancement meetings

Assisted with the testing of system changes prior to production implementation

Performed reviews to ensure proper actions were taken regarding audits of loans

Education and Training

DeVry University Columbus, OH

Business Administration

03/2008

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