Assurance Analyst Revenue Recognition

SHANTIKI VALENTINE

614-***-**** *********@*****.***

Columbus, OH, USA

********@*****.***

EDUCATION

DeVry University Columbus, OH

Bachelor of Business Administration

Concentration: Business Information Systems

03/2008

Associate’s degree

College, University

20XX

TECHNICAL SKILLS

Microsoft Excel

PL/SQL

Microsoft Office

SAP

Microsoft Outlook

PROFESSIONAL OVERVIEW

Dynamic Revenue Assurance Analyst with a proven track record at Verizon Wireless, excelling in financial auditing and revenue recognition. Expert in SQL and PL/SQL, I recovered over $1 billion in revenue through meticulous audits. Strong organizational and communication skills drive my success in enhancing operational efficiency and accuracy.

PROFESSIONAL EXPERIENCE

Revenue Assurance Analyst

Verizon Wireless Hilliard, OH 04/2015 – 09/2024

Collaborated with cross-functional teams to drive revenue growth.

I was responsible for the daily second-level review of Device Payment audits in the company database to ensure accuracy prior to sending for creation of application.

Provided coaching to coordinators on failed QA to help improve efficiency and accuracy.

Worked with complex SQL queries to obtain POS and VISION information from company databases.

I thoroughly reviewed accounts in REVO to confirm if a loan needed to be created or placed on hold for further review using ACSS Web, NetAce, eRoes, PL/SQL and Teradata.

Completed a yearly review of around 13,000 Bill to Account Orders.

Researched over 10,000.00 (BE) records to confirm if Point of Sale was billed or unbilled to the customers' account.

Revenue Assurance Analyst

Insight Global/Verizon Wireless Hilliard, OH 05/2014 – 04/2015

Analyzed and identified data discrepancies and quality issues on customers’ loans.

Evaluated data from various sources and identified discrepancies to be communicated to various levels within Verizon Wireless.

Ensured that all the audits were completed in compliance with Verizon’s internal policies and procedures.

Actively participated in Revenue Assurance system enhancement meetings.

Assisted with the testing of system changes prior to production implementation.

Performed reviews to ensure proper actions were taken regarding audits of loans.

Actively participated in Revenue Assurance system enhancement meetings

Assisted with the testing of system changes prior to production implementation

Performed reviews to ensure proper actions were taken regarding audits of loans

CONTACT

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