Acting IT Director/Sr. Network Systems Engineer

SHANON HYDE

******.****@*****.***

**** ********* *** *****, ** 44301

CELL: 330-***-****

OBJECTIVE

A results-driven Engineer with notable success and experience in network and systems engineering. While directing a broad range of corporate IT initiatives and participating in network assessments, design, implementation, and support of information-technology solutions in direct support of business objectives.

TECHNICAL EXPERIENCE SUMMARY

Protocols: TCP/IP, IPSec, T1, E1, MPLS, BGP, EIGRP, RIP, PPP, Frame Relay, SNMP, BRI AND PRI.

Hardware: Cisco Routers (2500, 2600, 2800, 3700, 3800, 7200, 7500) and switches (2900, 3500, 3700, 6500, and 7010, Cisco ASA 5505, 5525, 5550, Cisco WAAS, Checkpoint, Palo Alto, Fortigate 30, 60, 100, 300 and Sonicwall’s, F5 Load Balancers. HP DL380 Gen6/8, Dell PowerEdge R510/20/30, R710/20/30 and R610/20.

Databases/Software: Cisco IOS, Cisco CatOS, Cisco ASDM; MS Server 2008-2012R2; MS, XP-Win10, SCCM, Azure AD and SCEP; MS Office suite 2003-2016 and O365, Visio and MS Projects. PRTG Enterprise Network Monitor, SolarWinds, WhatsUP Gold OneAPP Pro, NetSuite, Infinitt, Intelerad, McKesson and Fuji PACS, Mirth and Iguana HL7 engines.

Network Tools: Fluke Network Performance Manager, Orion Network Performance Monitor, Network Distributed Sniffer and Wire Shark Network Protocol Analyzer, Lucent QIP, F5 Firepass.

EDUCATION

2010 - Alameda University – Bachelor of Science in Computer Engineering Technology.

2009 - Ravenna Community Edu. Center – CCNA Boot camp.

2008 - Global Knowledge – Network + Boot camp.

2007 - Global Knowledge – Troubleshooting Cisco Networks.

EMPLOYMENT HISTORY

ARIS RADIOLOGY/SUMMA HUDSON, OH 11/2011 – Present

Acting IT Director/Sr. Network Systems Engineer

Managed and design three datacenters moves with minimal impact to over 270 plus remote hospitals, which included:

L2L VPN’s; managed across multiple architectures (Palo Alto, Check Point, Fortigate, Sonicwall and Cisco ASA’s.

Multi PACS upgrade: Infinitt PACS migration to Intelerad PACS; Ramsoft PACS migration to Infinitt PACS to include DICOM compression servers for both vendors.

Dual datacenter builds and decommissions: Removal of Telco circuits interface hardware, Cisco routers, switches, HP DL380 Gen6 and Gen8 servers and EMC’s storage appliance. HIPAA/PHI compliant data migration and destruction.

Manage current cloud base dual datacenter (Hot/Cold) architecture: This includes remote management of Cisco ASA’s with 200 plus VPN tunnels to multiple security architectures.

Configuration and maintenance of Dell PowerEdge Servers running WinSrv 2012R2/DC/Hyper-V management (R520-30, R620-30 and R720-30); Drobo B1200 and 800I optimized Storage NAS.

IT budget management, team management (Local and remote). Vendor management (ISP circuits, hardware/software, cloud management and security/penetration testing management.

Mergers and Integrations: (Pediatric Radiology of America, VA., Optimal Radiology, TN. and US Teleradiology GA.) Integrate 200 plus users across three remote facilities to Active directory on ARIS architectural platform (Cloud base PBX 8x8, Win10 pro and Microsoft Office 365 cloud hosting with Azure AD and SharePoint management).

Setup remote SSLVPN clients for all external users to incorporate access to local applications and file share, BitLocker drive encryption management to maintain HIPAA/PHI compliancy for patients, doctors and medical facilities.

YRC WORLDWIDE AKRON, OH 08/2008 – 11/2011

Network Engineer

Provided Network and Systems support to Yellow Roadway Worldwide global network infrastructure (North America, Mexico, Canada, South America, Europe and Asia). to include Cisco switches, routers and firewalls.

Manage, implemented and assisted on projects as needed.

Provided bandwidth analysis for circuits through Fluke Network Performance Manager and Orion Network Performance manager.

Network monitor to determine optimal circuit bandwidth requirements.

Implementation of MPLS circuits at General Offices and 750 plus field locations (CONUS and OCONUS).

International Circuit provisioning and implementation of 25 International branch offices.

Troubleshot network related issues to include LAN/WAN hardware.

Managed and implemented wireless project to replace costly ISDN technologies with Sprint 3G/4G Wireless Broadband solutions.

Managed project to upgrade International and domestic circuits from Frame Relay to MPLS networks.

Provided support to YRC Worldwide network via Unicenter and CA Service Desk ticketing system.

Designed templates for specific network devices to ensure standard and streamlined implementation of network devices.

YELLOW ROADWAY CORP. WORLDWIDE AKRON, OH 12/2002-07/08

Helpdesk/Desktop Analyst

Provided TIS support for YRCW operating companies.

Remote troubleshot hardware issues on various devices including laptops, desktops, thin-client, printers (dot matrix/laser/inkjet), and wireless access points.

Resolved tier 1/2 issue for Nortel VPN's, UNIX, AS400, Microsoft Windows, Microsoft Office, IBM Mainframe, Oracle, Active Directory, Hummingbird Neighborhood, IBM I-Series, and Citrix systems.

Primary support to Latin America including Mexico and South America, support to Asia and Europe.

Provide direct assistance to our executive branch and upper management.

Managed various network projects and assist new help desk analysts transition into full work onboarding.

International vendor management (WAN, MPLS circuits)

Interned with network engineering department, taking support calls and assisted with projects.

US ARMY CONUS/OCONUS 04/1990-12/2002)

Combat Healthcare Specialist / Counter Intelligence

MOSC 91W20 - Administer emergency medical treatment to battlefield casualties. Assist with outpatient and inpatient care and treatment. Interview patients and record their medical histories. Take patients vitals i.e. (temperature, pulse and blood pressure). Prepare and take blood samples for laboratory analysis. Maintain health records and clinical files up-to-date. Administer vaccines, IV therapy’s, and shots to patients. Prepare patients, operating rooms, equipment and supplies for surgery.

MOSC 97B1O - Assists in security investigations. Provides CI services and support to force protection operations at all echelons. Performs CI support to counterterrorism operations. Prepares and operates recording and photographic equipment. Processes CI evidence and evaluates sources of information. Prepares and disseminates CI reports. Assists in non-technical surveillance. Collects and compiles open source material. Conducts liaison with US agencies. Maintains CI files and data bases. Conducts sabotage, espionage, treason, and sedition investigations. Conducts liaison with foreign agencies. Plans and conducts CI investigations. Applies fundamentals of military and civil law. Detects, neutralizes, and exploits CI targets. Participates in counterintelligence force protection source operations (CFSO). Conducts overt collection, surveillance and non-technical operations. Assists in counterespionage investigations and operations. Provides counter human intelligence (C-HUMINT) support for multidiscipline counterintelligence (MDCI) products. Prepares CI reports and estimates.

LANGUAGES: Spanish – Read, Write and translate.

REFERENCES: Available upon request

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