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Administrative Assistant Customer Service

Las Vegas, Nevada, United States
August 10, 2018

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More than 25 years of experience working in a fast-paced work environment supporting executives, SVP’s, board members, external partners and vendors. Energetic, positive and proactive contributor, focused on exceptional customer service with proven communication and organizational skills. Ability to efficiently incorporate and implement new procedures, prioritize workload, multitask, meet deadlines, and provide high-quality service at multiple levels of the organization. PROFESSIONAL WORK HISTORY

PERLICK CORPORATION 11/2017 – 6/2018

Executive Administrative Assistant

Provide administrative support to the President of the company, the Board of Directors and Executive leadership team; act as a liaison with the Board of Directors.

Responsible for complex travel arrangements; familiar with the specific, detailed needs of CEO /Executive Management Team and travel partners; creates consistent travel itinerary portfolios for reference and is available for travel times to quickly address any last-minute changes or cancellations.

Responsible with recruitment travel, new hire orientations, on-boarding and terminations.

Assistant to Trade Show Coordinator; reservations, communication, contracts, publications.

Support Executives; accurate expense reporting, budget reporting and administrative tasks.

Coordinated the scheduling of company sponsored nationwide vendor classes; including enrollment, accommodations, meeting schedule.

Plan, organize and facilitate companywide events including; company picnic, facility tours, and off-site team meetings/events.

Maintain calendar for principals and associates as directed.

Provides meeting assistance such as agendas and meeting packet preparation, meeting minute’s transcription and dissemination to all stakeholders.

Demonstrated the ability to communicate both verbally and written in a clear and concise manner with all departments.

In addition to administrative role, served as Training Programs Coordinator. CONNECTED TECHNOLOGY SOLUTIONS 4/2016 – 10/2017

Executive Administrative Assistant

Provide administrative support to the President of the company and leadership team.

Responsible for all scheduling and maintenance of the President’s calendar to maximize visibility.

Trade Show Coordinator for 5 major shows per year.

Assist in HR duties, including interviewing, training and general on boarding, and resources for new hires. Served as liaison between employees and Insurance/Benefit Vendors.

Set up key meetings on behalf of leadership team with internal and external partners – including agendas, conference call details and securing meeting space or video conferencing.

Plan, organize and facilitate companywide events, including company picnic, facility tours, volunteering opportunities and off-site team meetings/events.

Ensure timely and appropriate response to all correspondence, including drafting written responses to key resources, management and clients.

Process expense reports and invoices for payment. ANGELA C. PRESLIK Page 2 of 2


Executive Administrative Assistant –Credit Division

● Assist with expenses including reviewing for accuracy according to company policy and procedure.

● Respond to Company/Department-related requests for information in principal’s absence.

● Coordinate travel arrangements for executives including domestic and international travel including air, hotel and ground transportation.

● Ensure timely and appropriate response to incoming mail and emails, including drafting written responses to all levels of management, key resources and customers.

● Set up and maintains email lists and manages various levels of department communication.

● Maintain calendar for principals and associates as directed.

● Coordinate internal meeting logistics (e.g., facilities, audio-visual requirements and food services).

● Maintain department-specific paper files (i.e., categorized, numeric) for easy access and retrieval.

● File and maintain department records and necessary documentation, including organization charts and reporting hierarchies.

● Order and maintain supplies and equipment for department. ST. ANN CENTER FOR INTERGENERATIONAL CARE 7/2012 – 7/2013 Executive Administrative Assistant

● Administer materials and procedures for the Board of Directors.

● Served as Officer of the Board as Secretary.

● Organize, evaluate and monitor secretarial operations in accord with established policies.

● Maintains scheduling, while multitasking.

● Established and maintained an accurate filing system, process mail, and answer phone.

● Assist President with the necessary materials for meetings and appointments.

● Assist staff in projects as directed by the president. GEOTRANS INC. – TETRA TECH GEO INC. 2/1997 – 2/2012 Office Administrator

● Serve as office Human Resources contact to corporate; human resource information, health and safety training, and financial information.

● Coordinate travel arrangements for executives including domestic and international travel including air, hotel and ground transportation.

● Phone receptionist, filing, document production, time sheets, expense reports, purchase office supplies, generate, proof, and assemble proposals and contracts; materials for marketing meetings and presentations.

● Submit electronic timesheets for entire office staff; create a weekly utilization spreadsheet, and review and process expense reports.

● Maintain and distribute office petty cash.

● Process vendor invoices.

● Arrange equipment deliveries and negotiate new lease agreements with vendors. EDUCATION/SKILLS

ST. NORBERT COLLEGE – De Pere, Wisconsin

● Bachelor of Arts -History, Communications


● Certificate of Diploma

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