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Customer Service Representative

Location:
Tucson, Arizona, United States
Posted:
August 12, 2018

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Resume:

Ricardo Moran

*** *. ***** ******

Tucson, AZ. **706

ac6m6z@r.postjobfree.com

520-***-**** Home

520-***-**** Cell

American Red Cross. Tucson, AZ. (01-17 to 06-17) 3470 Universal Way 520-***-**** Bilingual Customer Service Representative. Outbound / Inbound calls to solicit blood donations for all blood types including Pheresis. Provide donation site location options and driving directions, maintain accurate donation records per individual, and issue any award pins and or gifts. Adhere to HIPAA. Outlook, Google, Windows Enterprise, GoogleMaps. Temporary Position C3 Communications Tucson, AZ. (01-16 to 06-16) 1150 W Drexel Rd. 520-***-**** Bilingual Customer Service Representative.

Inbound service calls for Humana Pharmacy clients. Place refill orders for prescriptions and health products and Billing and claims process payments notify physicians when scripts were on last fill. Escalate calls to supervisors when needed, varied days and shifts. Adhere to HIPAA. Outlook, Google, Windows Enterprise, GoogleMaps. MS Suite. Temporary Position Walgreens / Duane Reade Tucson, AZ. (11-13 to 8-15) 525 W Valencia Rd. 520-***-**** Bilingual Customer Service Representative, Photo Specialist, Face to face interaction with consumers, cashier, receive and stock merchandise, document all activities, counts of spoilage, maintain a clean and safe shopping environment for consumers. Assist in special order creation for online patrons and translate for Pharmacy while adhering to HIPAA guidelines. Process film and produce special order photo products maintain inventories for the retail area and photo department, warehouse all overstock for both and maintain accurate counts for both as well and place orders to avoid shortages, maintain refrigerated foods and beverages and all frozen food products. Operate compactors. Rotating shifts.

Southern Arizona VA Hospital Tucson, AZ. (1-12 to 10-12) 3601 S. 6th ave. 520-***-**** Environmental Services - Housekeeping

Duties included working throughout hospital performing various tasks assigned, such As bed washing, soiled linen removal, waste removal, detail work, waste pickup/removal Vacuuming, dusting, wet/dry mopping clean light fixtures transport linen and waste to it's disposal site, clean and disinfect lavatories, commodes and urinals, replenish paper goods and soaps, move furniture, operate floor machines and buffers and knowledge of the various chemicals and cleaning, polishing agents and materials. Biohazard Material handling and disposal. Adherence to HIPAA Guidelines. Temporary Position

Southern Arizona VA Hospital Tucson, AZ. (11-09 to 04-10) 3601 S. 6th ave. 520-***-**** 520-***-**** Food Service

Performed the following duties in the kitchen at the VA hospital. Plate the required hot and cold entree's, fruits, desserts, beverages, supplements and snacks in the quantities as specified by a Physician and or Registered Dietician for each individual patient tray. Pick and have ready food stocks for the following days meals, insure proper rotation and dating of all foods. Strip dishes of uneaten foods and dirty silverware and load dish machine, clean and maintain dish machine. Daily service consisted of 220 to 260 trays per meal 3 times a day. Adherence to HIPAA Guidelines. Temporary Position Big J Enterprises. Albuquerque, NM. (1-07 to 8-09) Drafter, Detailer of piping ISO’s and P&ID’s, Receiver/Inventory Control of plumbing and piping materials, machine operator, plumber assistant at the INTEL chip manufacturing facility located in Chandler AZ. AutoCad 2006., Fork lift and pallet jacks

Intermountain Staffing. Tucson, AZ. ( Tucson Medical Center)(3-06 to 11-06) Receiver / stocker for the main kitchen, ensure adequate quantities of dry goods, produce, meats, nutrients and a large variety of kitchen supplies and paper goods Stock and rotate all incoming deliveries properly to insure their integrity as well and maintaining emergency supplies and special needs items. Prep cook, dishwasher, sanitation, janitorial and maintenance duties. Adherence to HIPAA Guidelines. Fork lift and pallet jack. KD Engineering. Tucson, AZ. (01-02 to 2-06)

Mechanical drafting, design for the chemical and mining industries. Projects include: Carlota Copper, Cactus Consolidated Copper, Gem Microelectronics, BHP Copper, Phelps Dodge, Cyprus Miami and Kerr McGee AutoCad 2004/2006 Western States Engineering. Tucson, AZ. (01-00 to 12-01) Designer 1. Design and drafting of large diameter piping systems used in the chemical and mining industries and the concrete and steel structures used for the placement and retention of piping and related equipment, revisions of electrical line diagrams, contour drawings to establish deflection work with clients and engineers to achieve this. AutoCad 14, 2000. Projects: Kerr-McGee, Cyprus Miami. Thermal Engineering Tucson, AZ. (1-99 to 12-99)

Mechanical designer, drafter of sheet metal components for water manifolds in direct contact water heaters, process piping. Redesign existing components for greater efficiency and develop prototypes, run testing. AutoCad 14. Fork lift and pallet jack.

Morpac Industries Tucson, AZ. (8-95 to 12-98)

Mechanical, Structural drafting and design of structures and components used for the placement of high voltage switching and distribution equipment and controls. Provide drawings and test reports. Redesign and modification of existing components to standardize steel shapes used in thier construction. Participate in the manufacture of prototype equipment, work directly with shop personnel to simplify manufacturing processes involved and final inspection of all equipment prior to shipment. Maintain a signifcant inventory of shapes, plates and bar stock. AutoCad 12, 14, 2000. and system configuration. Fork lift and pallet jack. Military Experience: U.S. Air Force. (1976 to 1978) School of Applied Aerospace Sciences. Chanute AFB, ILL. Jet Aircraft Maintenance Specialist. (454 hours).

Education: ITT Technical Institute (1993 to 1994) Associates of Science. Information Management, Document Control, CADD. 1400 hours Classroom Lecture/Lab.



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