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Customer Service Sales, French Teacher, Front Desk Agent

Location:
Charlotte, NC
Salary:
$16.00/$35.00/hour
Posted:
October 04, 2018

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Resume:

Claire Morissette

French Teacher

Education

Université de Montréal

Montréal, Québec

Bachelor ès arts in Classical Studies

Université du Québec à Rimouski, Rimouski, QC.

French teaching certificate

Competencies

Perfect French written and spoken

Great communication skills

Manage classes with minimal supervision

Leads inspiring training sessions

Irreproachable work ethics

Show solid organization skills

Collaborate effectively with colleagues

Contact info

661-***-****

ac697u@r.postjobfree.com

SUMMARY

Dedicated educator with the passion to inspire students’ minds while providing high quality teachings; with a deep desire to help people grow their skills and achieve their full potential with the topics at hand. Provide a challenging environment for students to reach that potential. Excellent relationship with colleagues with desire to collaborate in cross-topic projects. Perfect control of the French language written and spoken.

PROFESSIONAL EXPERIENCE

French and Latin Teacher 1995-2003

Claire-L’Heureux-Dubé High School, C.S. des Phares, Rimouski, Québec, Canada

Privileged in forming the minds of future generations. Prepared engaging and interesting programs to transfer knowledge and help kids shape the skills they will need in the future. Always ready to lend a hand to colleagues and even build cross subjects projects for a true school integration.

Prepared and delivered effective lessons plans for classrooms of different levels in accordance with the school’s curriculum (grade 7-12).

Initiated a monthly newspaper for the school resulting in improvement of student’s interest for writing.

Conducted various extra-curricular activities to bring about social development of students (TV show, Meet the author, Poetry nights, Student’s exchange program). Recipient of a provincial award for the TV show.

In charge of school’s yearbook; responsible for the provincial dictation contest at school.

OTHER EXPERIENCE

Furniture Expert 2013-2014

JC Penny Charlotte, NC

Displayed a deep and comprehensive knowledge on everything from furniture construction to textile choices. Guided and advised customers looking to furnish an entire room or simply add an accent piece. Kept up-to-date on the latest trends, and trained to work with a range of design styles from classic to contemporary.

Maximized company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

Listened to customers carefully, and demonstrate selling skills to appropriately match the customer’s needs, ensuring their decisions build long-lasting relationships.

Developed, share and apply product expertise by staying informed with the marketplace and industry trends.

Maintained strong relationships with existing customers, as well as prospect for new customers.

Maintained awareness and demonstrated a fundamental knowledge of computers, systems and programs relevant to the position.

Sales Associate 2011-2013

Anthropologie Charlotte, NC

Provided excellent customer service to clients while assisting them to provide a great shopping experience. Maintained peak soft skills to handle simple to complex clients’ requests.

Greeted and assisted the customers to make them feel welcome and comfortable to ensure a unique shopping experience.

Developed a loyal customer base and ensured repeat business.

Kept the apparel product consistently folded or hung, and organized by size.

Took care of the customer in a fast paced fitting room and helped them with their selection by suggesting coordinating items.

Hostess 2011-2012

Berewick Welcome Center Charlotte, NC

Positioned as an ambassador for the builder, dedicated to impress the potential buyers with a presentation of the best assets the community has to offer.

Met and informed potential future homeowners about the Berewick residential Master Planned community developed by Pappas Properties in Southwest Charlotte.

Showed them the Manor House’s amenities center and present them the collection of villages, each one signed by a reputable national builder and provided the visitors with the community brochures.

Informed them about the location of the different model houses to visit; held a database of visitors for statistical analysis.

Manager/Sales Associate 2006-2009

Ma Maison (Home Décor and gift boutique) Valencia, CA

Working in a small décor boutique provided a chance to experience and learn all aspects of managing a store.

Oversight of the visual presentation of the store as well as inventory and merchandise reception; even acted as a liaison between the company’s partners and the administration for all issues including damaged claims.

Assisted clients with furniture, accessory and gift selection.

Responsible for the training of the new sales associates, provided support and motivation to the sales team, ensuring all sales and service objectives were met. Responsible for assigning different tasks to employees.

Met with company representatives, designers and artists to help define and select the best products line for the clientèle.

Worked with the owner and the sales team to jointly establish sales goals, marketing ideas and events.

Managed an online contact database of our clients.

REFERENCES

References can be provided upon request.



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