I am a happy, friendly, individual with 10+ years of customer service, 4 years of managerial experience, 3 years of experience with children and 6 months of experience as a Library Assistant.
01/2018 – 06/2018
INTERN, brookview elementary school (library)
Responsibilities include circulation, book upkeep and repair, entering books into circulation and shelving. Achievements include the completion of a functioning library system in a new school for the utilization of students.
02/2016 – 06/2018
TUTOR, minnesota reading corps (andersen Elementary, Bayport, MN)
I have instructed students ranging from grades K-3 in reading and literacy skills and strategies and exited (RE: graduated) 20+ students into their grade-appropriate reading levels. I have also used careful record-keeping and data-based decision making skills to keep track of the students’ growth throughout their time with me.
11/2011 – 12/2015
SUPERVISOR (COPY AND PRINT DEPARTMENT), OFFICE DEPOT MAX
As supervisor, I oversaw record-keeping and customer accounts as well as supply ordering and department management. I performed upkeep and simple repair of office machines such as Xerox and Cannon printers as well as laminators, hole punchers, binding machines and bookletizers. I have experience in graphic design and ad placement strategies and have received 2 corporate given customer service awards. I have also overseen the successful transfer of the department from one company to another, as well as from one physical location to another.
02/2006 – 10/2018
WAITRESS, KING’S CITY CHINESE RESTAURANT AND BUFFET
I was given open and closing duties, register duties, and bussing duties as well as regular waitressing duties.
LIBRARY INFORMATION TECHNOLOGY AAS, minneapolis community and technical college
Coursework subjects include: archiving, DDC, WorldCat,and Advanced search engine skills
HS DIPLOMA, mahtomedi high school
Ability to work under pressure
I have received two corporate-given customer satisfaction awards from my supervisor job at Office Depot Max and I am committed to making sure a customer (or patron) walks out happy and with the intent to come back. I am also dedicated to giving back to the community and I volunteer with the Women’s Prison Book Project as well as Feed My Starving Children in my spare time.