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Customer Service Office

Location:
Saint Paul, MN
Posted:
October 04, 2018

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Resume:

STEPHANIE OLSON

*** ******* ** *********, ** ****0 651-***-****

ac697l@r.postjobfree.com https://www.linkedin.com/in/stephanie-olson-247639111/

I am a happy, friendly, individual with 10+ years of customer service, 4 years of managerial experience, 3 years of experience with children and 6 months of experience as a Library Assistant.

EXPERIENCE

01/2018 – 06/2018

INTERN, brookview elementary school (library)

Responsibilities include circulation, book upkeep and repair, entering books into circulation and shelving. Achievements include the completion of a functioning library system in a new school for the utilization of students.

02/2016 – 06/2018

TUTOR, minnesota reading corps (andersen Elementary, Bayport, MN)

I have instructed students ranging from grades K-3 in reading and literacy skills and strategies and exited (RE: graduated) 20+ students into their grade-appropriate reading levels. I have also used careful record-keeping and data-based decision making skills to keep track of the students’ growth throughout their time with me.

11/2011 – 12/2015

SUPERVISOR (COPY AND PRINT DEPARTMENT), OFFICE DEPOT MAX

As supervisor, I oversaw record-keeping and customer accounts as well as supply ordering and department management. I performed upkeep and simple repair of office machines such as Xerox and Cannon printers as well as laminators, hole punchers, binding machines and bookletizers. I have experience in graphic design and ad placement strategies and have received 2 corporate given customer service awards. I have also overseen the successful transfer of the department from one company to another, as well as from one physical location to another.

02/2006 – 10/2018

WAITRESS, KING’S CITY CHINESE RESTAURANT AND BUFFET

I was given open and closing duties, register duties, and bussing duties as well as regular waitressing duties.

EDUCATION

05/2018

LIBRARY INFORMATION TECHNOLOGY AAS, minneapolis community and technical college

Coursework subjects include: archiving, DDC, WorldCat,and Advanced search engine skills

06/2007

HS DIPLOMA, mahtomedi high school

SKILLS

Adaptable

Organized

Leadership

Teamwork

Approachable

Ability to work under pressure

Decision-maker

Time-management

ACTIVITIES

I have received two corporate-given customer satisfaction awards from my supervisor job at Office Depot Max and I am committed to making sure a customer (or patron) walks out happy and with the intent to come back. I am also dedicated to giving back to the community and I volunteer with the Women’s Prison Book Project as well as Feed My Starving Children in my spare time.



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