ALEXANDRA VELEZ

***** ** **** ** *******, Fl ****5 239-***-****

ac695h@r.postjobfree.com

Energetic, results-oriented Receptionist. Excellent organization, communication, and relationship building skills. Articulate and friendly with a professional demeanor.

EXPERIENCE

JANUARY 2012 TO MARCH 2014

CUSTOMER SERVICE REPRESENTATIVE, LOGISTICARE

Set up Transportation to and from Doctor appointments for individuals, answered customers' questions and addressed problems and complaints in person and via phone.

MARCH 2014 TO JUNE 2017

RECEPTIONIST, F&H CONTRACTORS

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information, designed electronic file systems and maintained electronic and paper files, maintained the front desk and reception area in a neat and organized fashion, planned meetings and prepared conference rooms, maintained an up-to-date department organizational chart, made copies, sent faxes and handled all incoming and outgoing correspondence.

JUNE 2017 TO SEPTEMBER 2017

CALL REPRESENTATIVE, THOROUGHBRED RESEARCH GROUP

Outbound calling and conduct surveys via phone.

EDUCATION

Hialeah Gardens High School 2012

High School Diploma

Hialeah Gardens Fl U.S.

SKILLS

Power Point

Microsoft Office Suite

Data Entry

Excel

Interpersonal Skills

Detail Oriented