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Customer Service Data Entry

The Bronx, NY
September 27, 2018

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John A. Powell Jr.

**** *********** **** *** *** Bronx, New York 10462

Home: 347-***-****)


Highlights of Qualifications

Customer Service oriented and excellent communication skills.

Other qualifications include 10,000 key strokes for data entry and

60 words per minute typing. Seeking a position as a

Data Entry Specialist where I can accurate keyboard skills

Professional Experience

Montefiore New Rochelle

Physical Therapy Clerk (04-16-2018 to Present)

Greet and direct patients in a timely and professional manner.

Gather all patient demographic information and ensure accurate entry into the computer system.

Ensure that each appointment is scheduled correctly and in harmony with department’s preference.

Provide excellent customer service while scheduling patients for assigned providers.

Verify medical insurance in a timely manner.

Call private insurance companies, Medicare and Medicaid to obtain benefit information when necessary.

Determine insurance compatibility with healthcare provider programs.

Re-verify existing patient insurance coverage.

Additional responsibilities and tasks as assigned.

Maintain confidentiality of patient records and employee/co-worker information.

Security Industries Specialists Inc.

Security Specialist (08/01/2017 to Present)

Provide a safe and professional work environment for client’s employees and guests.

Provide escort, Patrol on foot to secure your assigned post.

Act quickly as a responder to incidents.

Bring a professional attitude everyday represent our brand, the client and yourself in a professional manner.

Axis Insurance

Operational Support (5/28/2013 to 7/1/2015) New York

Enter variety of data using current technology.

Prepare and sort documents for data entry.

Create and maintain logs for tracking purposes.

Review and enter data updates in the systems.

Review discrepancies in data review.

Advise supervisor of issues related to data.

AIG Insurance Company

Underwriting Technician (10/12/1993 to 4/13/12) Jersey City

Set up new claims.

Process mail, input notes/diary entries in the claim system.

Process payment as needed.

Process form letter, state forms and reports.

Assist claims examiners with telephone calls including provider claimant and customer calls.

Strong phone etiquette.

Education and Training

2 years at Long Island University Brooklyn Campus Major: Finance

Security Guard Training Certificate Eight Hour Pre-Assignment Training Course for Security

Security Guard Training Certificate Sixteen Hour on The Job Training Course for Security Guards

Proficient in MS Office, Access and Outlook, Excellent verbal and written communication.

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