Systematic, performance-focused, and growth-driven professional, offering progressive experience in all aspects of accounting, business, and human resource processes. Armed with hands-on experience in workforce management and strategic planning to boost personnel productivity. Equipped with capabilities in determining organizational and professional needs; recommending innovative solutions and alternatives to complex problems; and cultivating long-term and profitable relationships. Known for keen attention to detail and solid commitment to the highest standards of professional excellence.
Continuous Process Improvement
Strategic Planning and Analysis
Regulatory Compliance and Standards
Cross-functional Collaboration and Leadership
Financial Reporting and Submission
Invoices and Audit Administration
Payroll and Income Management
Staff Supervision and Training
Integral Senior Living (Vista Village) - Vista, CA
Business Office Director 2017-current
Oversaw HR duties which includes new hire testings; payroll; termination of employees and making sure we are in State and Federal compliance on all HR and Payroll issues.
Handle all residents billing including assorted issues (Move-ins/ Move-outs, rent increases)
Process all Accounts Payable invoices.
Close all accounting functions for month end at the community level.
Xanterra Parks and Resorts – Flagstaff, AZ
Accounting Manager 2015–2017
Supervised several departments in performing their assigned tasks, including:
-Accounts Payable, in charge of directing 2500 to 3000 invoices monthly in all locations and conducting weekly check runs;
-Income Audit, accountable for processing accurate reports of daily sales revenue for several locations, amounting to $500K to $3M depending on the time of the year; and
-Payroll, responsible for bi-weekly payroll for all locations within the region and processing of 2500 paychecks bi-weekly using Kronos.
Directed an eight-member team in assessing all invoices, daily audit reports, and payroll processing.
Administered month- and year-end journal entries and account reconciliation for expense and payroll accounts.
Expertly managed several departments for the Arizona Region, Grand Canyon South Rim, The Grand Hotel, and the Grand Canyon Railway Hotel and Railroad.
Delaware North Companies – Yosemite National Park, CA
Revenue and Statistic Manager 2014–2015
Promptly addressed and responded to customer issues, while handling research charges to the guests for retail sales, advanced reservations, and hotel stays.
Capitalized on industry knowledge in fulfilling the following tasks:
-Submission of current and past due accounts to the Sales Department;
-Assessment of direct bill application and recommendation for the executive approval, aiming for 10% receivables in more than 75 days;
-Management of month- and year-end journal entries and account reconciliation for expense and payroll accounts and all receivable and tax accounts.
Provided hands-on supervision to a six-member team, accountable for reviewing all daily audit reports; implementing necessary actions to the cash handling issues of more than $10; and directing all group accounts receivables for the park.
Took charge of the Accounts Receivable and Income Audit departments for all retail, food, and hotels, including The Ahwahnee, Yosemite Lodge, Wawona, Curry Village, Housekeeping Camp, and Guest Services within the Yosemite National Park.
Ensured that the Stats Department accurately reported daily sales revenue for all concessions within stores and food service, as well as four hotels in the park with daily revenue of $700K to $2M daily, depending on the season.
Environmental Compliance and Remediation – Walnut Creek, CA
Accounting Manager and Human Resource Manager 2008–2013
Rendered keen management to all aspects of accounting for four companies, which involved bank reconciliation, accounts payable, accounts receivable, and payroll for 18 employees.
Optimized business efficiency by spearheading the online store and administering business credit and marketing.
Facilitated comprehensive training to four employees to improve their productivity and obtain their maximum level of potential.
Directed and strategized all aspects of human resources, focusing on company’s policy and procedure manuals development.
Positioned the company for growth by decreasing debt radio; administering all outstanding credit card debts; closing unprofitable offices; and improving business profitability throughout the tenure.
Brought key contribution to the company in lessening the outstanding accounts receivables from 35% to 5% of monthly revenue.
Master of Science in Human Resources
Golden Gate University – San Francisco, CA
Master of Science in Business Administration
University of Phoenix, Phoenix, AZ
Bachelor of Science in Business Administration
University of Phoenix, Phoenix, AZ
Windows and Macintosh PeopleSoft JD Edwards Great Plains Lawson QuickBooks
Springer Miller (Hotel Reservation System) Aloha Opera ADP (TotalSource) RealPage Kronos (Payroll) and Raymark