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Customer Service Manager

Opa-locka, FL
September 12, 2018

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Marlon Luis Caro

**** * ***** ***

Anaheim, CA **808


Objetive: To join the ranks of your organization. To maximize the company’s profits and mission, by capitalizing on my customer service background, leadership experience and organizational skills. To foster an effective work environment geared towards the achievement of the corporate goals.


06/2015 Present

Cushman and Wakefield, Lead Engineer Weston, Florida.

Assist with or conduct the daily operations and maintenance of the systems, equipment and general maintenance requirements for the buildings.

Supervise maintenance staff, assign and monitor maintenance activities and projects. Perform and recommend improvements to the preventive maintenance program. Develop effective building-specific procedures. Coordinate maintenance efforts with outside contractors and technicians. Maintain stock and inventory control. Comply with all applicable codes, regulations, governmental agency and company directives related to building operation and safe work habits. Respond to emergency situations (fire, evacuation, equipment failure, etc).Perform routine maintenance, troubleshooting, Knowledge HVAC and Delta system. Being in constant communication with tenants/customers and ensure their satisfaction. Work with property manager on budget.

02/2001 04/2015

SCHWANS GLOBAL SUPPLY, Shipping Lead – Hollywood, Florida

Supervised a group working under time and quality constraints to ensure quality of care for customers. Made reports to the General Manager and attended meetings between different departments. Coordinated and supervised shipments via USPS and UPS, pick-up orders, monthly inventory, F.I.F.O., data entry and Forklift Operator.


2016 Electricity Basics Knowlegdes

2010- Present Fork Lift Operator

2016 CPR Certified

1989 High School Diploma, Instituto San Fernando Ferrini – Medellín, Colombia- South America


Katia Merchan, 3050 Universal Blvd #100, Weston Fl 33331. 954-***-****/

Shwans Global Supply, H.R. Department, Marshall, Minnesota. 507-***-****/

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