Delicia Darice Smalls

* ****** **

Newport News, VA 23602

904-***-****

ac5z0t@r.postjobfree.com

June 16, 2017

Dear Hiring Manager,

I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.

I can be reached at the number above or at my email address. Sincerely,

Delicia Darice Smalls

March 2013- present

Delicia Darice Smalls

5 Otsego Dr Newport News, VA 23602

904-***-**** • ac5z0t@r.postjobfree.com

Primary Clinical Assistant, POD Leader

● Experienced professional seeking to fill a Clinical manager position. Key Qualifications

● Assisting with management of 8 or more personnel experience

● Microsoft office and windows experience

● Phlebotomy and IV experience

● EMR experience

● Management and consolidation of office supplies and budget

● Laboratory ordering

● Prior Authorization and Benefit Verification Experience

● Athena Experience

● ECG interpretation

● Holter Interpretation

● Management of employee timekeeping

● Medication ordering

● Experience with injections

● Charting

● Interacting with patients to address concerns related to care, interaction with staff, timely management of appointments, referrals and any other needs they may need help attaining

Work Experience

Clinical Assistant, Pod Leader, Urology Of Virginia Primary Clinical Assistant

● Management of 10+ personnel experience

● Microsoft office and windows experience

● Phlebotomy and IV experience

● EMR experience

● Management of office supplies and office budget

● Laboratory ordering

● Prior Authorization and Benefit Verification Experience March 2017 to present

03/2007 to 03/2012

May 1998

● Athena Experience

● Management of employee working hours OT

● Foley care and change, self catherization teaching and care

● Infertility ordering and testing

● Testosterone Replacement Therapy

● Review schedule daily to prepare for procedures, injections so that they may be obtained from the in-house pharmacy,

● Managed proper coverage for clinic hours when employees were out sick or fulfilling time off

● Completed orders for catheter supplies through the proper companies depending on their insurance

● Assisted with sterile procedures to include vasectomies, BCG instillation, excision of genital moles and warts

● Prepare vasectomy trays in a sterile field

● Maintained professional etiquette with patients

● Vanquished patient concerns and complaints

● Held staff meetings on an monthly basis

● Vanquished complaints and issues with employees under my management with the upper management

● Performs phone triage, medication and RX concerns with patients and pharmacies

● Complete FMLA and time off paperwork for patients Centura College

Instructor

● Teaching part time in an associate degree medical assistant program. Subjects taught are medical terminology, pharmacology, and medical assisting role II which was a detailed course for ECG, CPR and First aid response

Baptist Heart Hospital

Holter/Nuclear Stress & monitor technician

● Performed 10-14 nuclear stress test daily

● Read and interpret ECG's

● Download and Interpret holter monitor tracings and notify physicians of abnormalities

● Begin IV's for administration of nuclear agent used for cardiac imaging

● Ran the PT/Inr clinic for patients on Warfarin

● Adjust Warfarin dosage as needed

Education

Medical Assistant

RETS medical and business

06/2007 to 03/2008

● Graduated with a 4.1 GPA.

● Concentration in an associates degree in medical assisting X-ray Technician

TCC

● Limited X-ray technician studies concentrating on chest X-rays References

● Available upon request.

Contact this candidate