Human Resources Professional

Talent Acquisition and Sourcing Change Management Performance Management and Evaluation

Policy and Program Development System and Process Improvement Cross-functional Collaboration

Organizational Design Human Resource Strategy Team Member Rewards and Recognition

SUMMARY OF QUALIFICATIONS

Growth-driven, multifaceted professional, offering hands-on experience in human resources management, employee supervision and development, government contracting and compliance, as well as payroll and benefits administration

Effective leader with well-honed recruiting and mentoring capabilities; adept at empowering teams toward the achievement of company goals. Skilled at realigning employee bases, designing HR programs, executing succession programs, and facilitating training to drive organizational efficiency, while maintaining employee relations. Equipped with outstanding operational background, as well as exceptional interpersonal and communication skills; with the ability to guide an organization through the execution of a unified vision and mission.

RELEVANT EXPERIENCE

Durham County Government, Durham, NC

Human Resources Analyst 2016

Managed the recruitment processes of the largest county organization within Durham, which included the following:

-Review and editing of post-vacancy announcements, and creation and posting of new job advertisements through SAP and SuccessFactors;

-Screening of candidates to ensure their qualification as well as to identify other skills related to the job target;

-Preparation of job offer and new hire documentation, as well as facilitation of drug screening and background investigation to identify candidates’ eligibility in conformance with county guidelines;

-Training and guidance to hiring managers and search committees on recruiting and hiring processes; and

-Counseling to hiring managers to ensure their compliance with county, state, and federal policies, procedures, equal employment opportunity (EEO), and employment law best practices

Offered strategic HR advice to the director, assistant directors, program managers, and supervisors on employee relations

Maintained strict compliance with all county policies and procedures, local, state, and federal laws, and government regulations on employment practices

Facilitated internal investigations and Equal Employment Opportunity Commission (EEOC) charges

Conducted internal equity studies and compensation analysis to determine and recommend salary eligibility and merit increases

Significantly decreased hiring time frame from 6 months down to 60 to 90 days by evaluating and addressing problem areas and other issues

Advance America, Spartanburg, SC

Junior Human Resources Analyst 2012–2013

Closely interfaced with various employees from all levels and backgrounds, while guiding them with their needs, answering questions and inquiries, and resolving complaints and issues

Demonstrated strong command in using PeopleSoft to update elections and providing counseling on open enrollment benefits

Completed all 401(k) elections, changes, loans, and repayment calculations for all employees

Collaborated in creating and organizing SharkBite presentation distributed to employees nationwide to define the new process of open enrollment, as well as implement new benefit plan and selection process

Rendered assistance to employees in retrieval of W2 information from ADP website by resetting passwords and usernames

Served as major contributor in the development and improvement of the revamp of field executive bonus plans; as well as charts and graphs which enabled employees to track their bonuses to increase their earnings

Enhanced the executive bonus compensation plan through proposals, required reporting, stats, and visual charts; enabling district mangers to increase incentives based on new regulations

Trinity III Inc., Shelby, NC

Human Resource Generalist 2008–2009

Collaborated with managers to determine training needs and meet federal and state guidelines as well as organizational goals

Administered and coordinated the pre-screening of qualified candidates for job vacancies that involved scheduling interviews and organizing regret letters

Contributed to the development of onboarding orientation program materials for managers and employees

Presided over coaching and counseling of managers and employees for performance improvement, while maintaining compliance with agency, state, and federal employment laws and best practices

Served as representative of the agency during community meetings and wrote communications for internal and external stakeholders

Generated company savings by 18% in printer, paper, and ink costs by transitioning employee personnel and recruitment files from paper to Microsoft Excel; thus, promoting an ecofriendly atmosphere

Received distinction as Employee of the Month for demonstrating excellent performance and professionalism

Earlier Position Held:

Diversified Approach Youth Services, Lexington, NC

Assistant Director Human Resources Lead

OTHER EXPERIENCE

Omni Staffing, Durham, NC

Administrative Support Associate – North Carolina Central University 2017–Present

Alpha Management Community Services, Durham, NC

Foster Care Coordinator 2014–2015

Cleveland County, Shelby, NC

Child Support Agent II 2009–2011

Rowan County, Salisbury, NC

Income Maintenance Case Manager 2000–2007

EDUCATION

Master of Business Administration, with Concentration in Human Resources

Graduated cum laude Graduated with Honors

Kaplan University, Chicago, IL

Bachelor of Science in Business Administration

Livingstone College, Salisbury, NC

Associate of Science in Computer Science with Concentration in Network Security

Graduated summa cum laude Graduated with Honors

ECPI College of Technology, Charlotte, NC

PROFESSIONAL AFFILIATIONS

National Association of Professional Women Toastmasters SHRM Society of Human Resources Management

TECHNICAL SKILLS

HRIS systems (PeopleSoft, SuccessFactors, ADP, and SAP) and Microsoft Office Suite

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