Sign in

System Admin

Bartlesville, Oklahoma, United States
June 24, 2018

Contact this candidate


Summary Statement:

Utilizing strong technical expertise on hardware, and software platforms to resolve critical operational problems, which elevates system up time.

Excellent communication skills to provide system solutions for increase productivity.

Experience includes administrating Microsoft operating systems and applications for Servers, and desktops. Maintained the following hardware platforms HP, Compaq, and Dell Servers, desktop, and laptop computers.

Setup and managed the following types of servers, Mail, Print, File, Active Directory, Domain Controllers, Backup, Virus Protection.

VMware experience building, migrating, and configure servers. Some experience with the Avaya VOIP phone system.

Certifications: MCSE, MCP, A+

Microsoft Certified Professional MCP, and A+.


* Server Group Policy folder redirection design. * VMware vSphere.

* Active Directory, DHCP, DNS, WINS, file and print Servers. * Microsoft Server 2003, 2008, and 2012 including Core.

* Microsoft Hyper-V. * Microsoft Office platforms versions 2003, 2007, 2010.

* TCP/IP networking protocol stack. * Exchange 5.5, and 2000.

* Service Now, Remedy, IT service management suites. * Network printers HP, Cannon, label printers, and Copiers

* Hewlett Packard server hardware platforms. * Desktop support HP, Compaq, and Dell including laptops.

* McAfee, Norton, AVG antivirus programs. * PowerShell

* Avaya VOIP phone setup and support. * Total support for Servers and Desktop environments.

Employment History:

Career Employment Bartlesville Oklahoma 7-1-16 to 4-13-18

Contract to, Diversified Systems Resources

Title: Tech support Analyst

Job Duties:

Tier 1 Troubleshooting of VPN internet circuits.

Configuring cable and DSL internet modems.

Configuring AT&T VPN router models 8100, 8200, 8300, U110.

Configuring IP address on DSL and VPN routers using access methods PPPoE, static, and dynamic.

Providing Tech support for hundreds of companies in US, Canada, Mexico, and Porto Rico.

Tier 1 support for computer and router interface connections.

TekSystems Tulsa Oklahoma 4/1/2012 to 4/16/2015

3 year contract with Phillips 66:

Title: Windows Server Analyst

Job Duties:

Enterprise administration for server hardware and operating system on 2003, 2008, and 2012.

Advance administration in an Enterprise / Global environment.

Performed migrating server operating systems, and hardware, from windows server 2003 to 2008 or 2012.

Excellent working and communication relationship across multiple teams.

VMware migrations and conversions V2V, P2V, V2P.

Administration support of the following Windows Operating Systems 2003, 2008, and 2012.

Hardware support for Hewlett Packard hardware platforms.

Maintained hardware drivers / PSP for the Hewlett Packard hardware platforms.

Providing global after hour phone support.

Installed windows operating systems security patches using V-center Configuration Manager (VCM).

Complete understanding of VMware 5.5 vSphere Client, how to build migrate and support servers in a virtual environment.

Providing feedback to develop and maintain documentation.

Using PowerShell to leverage administrative overhead.

Using PowerShell to help Automate process

Helped application teams reach their goals by providing new servers, and administrative support.

Built, and migrated new servers in preparation for 2003 end of life.

Used VMware P2V, V2P and standard build procedures to setup new servers.

Used Microsoft Hyper-V to build new servers.

DriveTime 11/12/1998 to 10/19/2011

Title: Senior Technical Support Analyst.

Job Duties:

Deployed wise thin clients for all user desktops, at the call center and 15 dealerships.

Supervised the IT operations for Plano, Dallas call centers, and twenty dealerships.

Supported the desktop environment for Dallas, Fort Worth, Albuquerque, Oklahoma City, Tulsa, Nashville, and Jacksonville FL.

Provided project management for new store openings and store remodels.

Administered Windows NT, 2000, 2003, 2008 Active Directory, DHCP, WINS, DNS, and print Servers.

Proficient with TCP/IP, IPX/SPX, and NetBEUI protocols.

Performed desktop and Laptop builds.

Administered all user accounts, Policies, Profiles and file access restrictions using Active Directory.

Setup new Active Directory store containers, including security.

Administered all mail accounts on Exchange 5.5, 2003 and 2007 servers.

Maintained data backup jobs on Windows 2000, 2003, and 2008 Servers.

Supervised a 400 node call center and 15 dealerships, running Windows 95, 98, NT, 2000, XP, Windows 7 desktop environments.

Deployed HP switches, Cisco switches, and Cisco routers in preparation for VOIP Avaya Phone systems.

Installed AS-400 Client Access on Desktop computers running Windows 95, 98, NT, and Windows 2000.

Resolved all PC problems for all dealerships, and call centers, running Windows 95, 98, ME, NT, 2000, XP Pro, and Windows 7.

Administered two Right Fax Servers.

Added Network printers using HP Jet Direct, for Windows print server.

Monitored all Network printers on all print servers.

Managed, and installed all maintenance kits for all HP network printers.

Upgraded and reconfigured Dell, HP, Toshiba, and HP-Compaq Desktops and Laptops.

Upgraded and applied Microsoft security patches for all desktop, and Server PC’s.

Maintained virus protection on all servers and client PC’s.

Installed Cat 5 network wiring from network switches to desktops.

Installed Cat 3 phone wiring from Phone switch to phones.

Familiar with the following phone systems, Lucent, Intertel, and Avaya phone systems.

Installed and removed phones as required for Lucent, Intertel, and Avaya phone systems.

Setup users voice mail accounts on Avaya VIOP.

Blackberry setup and configuration.

Education: Devry Institute of Technology, Irving TX. Associate in Electronics.

REFERENCES: Available upon request.

Contact this candidate