Becky Cooper Education: Associates in accounting

214-***-**** Hannibal-Lagrange University 1981

ac5r3u@r.postjobfree.com High School Diploma - 1978

Friendly and enthusiastic Credit and Collections Operations Manager with over 20 years of specialization in the collection Industry. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly and professional demeanor at all times.

SKILLS:

Active Listening * Writing

English Language * Customer and Personal Service

Time Management * Administrative Management

Critical Thinking * Judgement and decision making

Monitoring *Mathematics

Problem Solving *Personal and Human Resources

Trouble Shooting *Cost reduction analysis

Experience:

Maintain operation records, monitor records of daily facility.

Prepare budgets and supervise employees to ensure quality of work

Train or coordinate training of all incoming employees

Review and approve all sale contracts

Direct contact with banking institutions for daily processing of payments and all transfers of funds from one account to the other. Review all loan documents for the owner’s approval and signature.

Approve all settlements and repayment plans – after negotiations

Skip Tracing and reporting to credit bureaus

I bring many years of collections experience along with management to any firm considering my joining their team.

I am dedicated and work for you as if it were my company and my reputation is on the line.

I have owned and operated my own business in the past and would be a huge asset to your firm.

Although my expertise is in business and collections I also have the added experience of working a business from top to bottom.

I worked for my previous employer for the past 12 years and 8 months. In that time, I missed work 6 sick days. I am a dedicated employee who will put forth my best efforts in every way to represent your firm.

I appreciate your consideration in reviewing my skills for a potential position within your company.

Respectfully,

Becky Cooper