Resume

Sign in

Customer Service Security

Location:
Puducherry, Pondicherry, India
Posted:
May 31, 2018

Contact this candidate

Resume:

Mohammed Khizarullah.K

ac5oun@r.postjobfree.com

Mobile:+91-979**-*****

Chennai, India.

OBJECTIVE

Seeking a challenging position in Customer Service and Security, utilizing my abilities developed through my experience and education with an opportunity for my career growth and growth of the organization.

PROFESSIONAL EXPERIENCE

Having 5 years of experience in the Execution of Airport Operations and Customer Service

EDUCATIONAL CREDENTIALS

Bachelors in Banking Management The New College 2012

COMPUTER SKILLS

Sound working knowledge in MS office, Excel and Tally.9.0.

CAREER GRAPH

Currently Self Employed.

Worked as a Safety & Security Trainer in AIMFILL INTERNATIONALS ACADEMY from Jan-2017 till Aug-2017

Worked as Acting Security Supervisor (AO&CS) in Trujet Airline Ltd from Sep-2016 to Mar-2017.

Worked as Security Executive (AO&CS) in IndiGo Airlines from Dec-2014 to sep-2016.

Worked as Security Executive in Spicejet Airlines from Nov-2012 to Nov-2014.

RESPONSIBILITIES:

Greeting passengers

Checking passenger boarding cards

Searching passengers and their luggage to make sure no dangerous items are taken into the restricted zone of the airport or onboard aircraft

Reporting anything suspicious that i come across

Undertaking patrols by foot or vehicle of the airport premises and immediate surrounding area

Safety

To ensure knowledge and understanding of all appropriate safety responsibilities

To ensure operating in a safe environment and demonstrate a clear understanding of the Health and Safety policies and procedures.

To minimize the incidents and accidents within the area, particularly promoting a safe working environment.

Security

To ensure knowledge and understanding of all appropriate security responsibilities as detailed in job description and other relevant policy documents.

To ensure that standards set at security training courses are adhered to. To ensure a knowledge and understanding of all appropriate security responsibilities as detailed in the Airport.

To advise the Security Supervisor of any security occurrence or system failure and to identify and report any situation of potential risk or concern affecting security.

Perform duties in a manner that supports both the team and individual’s performance.

Perform duties in accordance with training provided and departmental procedures.

Carry out appropriate facility inspections in accordance with departmental procedures.

Carry out patrols and searches in accordance with departmental procedures.

Maintain operate and test security equipment in accordance with and at intervals prescribed in relevant departmental instructions and highlight or act upon any equipment failures or performance deterioration in accordance with departmental instructions.

Provide a high standard of customer service acting in a professional manner at all times, in line with the Customer Service Commitment

Keep appropriate records as required by departmental procedures.

To maintain Level 1 Security Compliance. Key Performance Indicators

To focus on improvement initiatives

To deliver a quality service within the budget costs.

To deliver within the capital investment plan. Stakeholder Relationship

To interface with relevant internal and external stakeholders, positively promoting the Airport.

AVIATION QUALIFICATION:

Certified X-RAY(SCREENER)

Certified in BASIC AVSEC

Certified in DGR

Certified in SAFETY MANAGEMENT SYSTEM

Certified in RAMP SAFETY

Certified in DCS

SKILLS-

Communicating

Taking initiative

Team working

Managing risk

Decision making

Qualities

Patience

Respectful and tactful

Observant with a good eye for detail

PERSONAL DETAILS: -

D.O.B : 22/11/1990

FATHER’S NAME : Kareemullah.S

MOTHER TONGUE : Urdu

GENDER : Male

NATIONALITY : Indian

RELIGION : Muslim

LANGUAGES KNOWN : English, Tamil, Hindi, Urdu.

MARITAL STATUS : Married

ADDRESS : No:10, 4th street,

Gopalapuram West,

Pattabiram, Chennai-72

Mohammed Khizarullah.K



Contact this candidate