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Engineer Support

Columbus, Ohio, United States
May 29, 2018

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Richard E. Sharp

*** ******* **** ****, **********, Oh 43040

Home: 937-***-**** E-mail:


I am seeking a challenging career-oriented Information Systems position. I have several years of experience performing technical support of Windows and Linux systems, storage systems, network components and the design and implementation of various backup and recovery solutions. I also have several years of pc support and implementation experience.


Administrative background in Windows Server family (NT thru 2016)

Provided daily support for servers, access, updates and patches

Provided Active Directory, Group Policy, IIS, Hyper-v, Printing, File Services

4 years Supporting and configuring Linux (Redhat, CentOS, Debian & Ubuntu)

Designed and Built Linux servers to be used a templates company wide

Supported normal administrative tasks, updates and user access

Supported configuring Linux and Unix systems with iSCSI and FC for SAN

15 + years Implementation, Support & Design of NetBackup 3.4 thru 8.1

Maintenance and configuration of Symantec Netbackup appliances

Various Tape libraries Quantum Scalar, IBM 3584, STK 9710/8500/L700

Experience in data storage/recovery and business continuity techniques.

Configuring NetBackup 7.x oracle, SharePoint, Exadata and Vmware backups

Storage Systems Engineering background (Netapp, EMC)

Supported configuring windows, Linux and Unix (Solaris, HPUX, SunOS) servers with SAN (iSCSI and FC)

3 years Supporting and configuring Netapp

Head upgrade/swap and multiple ONTAP upgrades

Configure and support Network components

Firewall (Sonicwall), Switches (HP, Cisco, Extreme), Load Balancer (Barracuda), RSA & ASA

Application Layer protocols (DNS, FTP, HTTP/s, SMTP, SNMP, SSH)

Solarwinds, Wire Shark, Manage Engine

3 years Implement and support VMware 6.0 and 6.5 (windows and linux guests)

Programming Languages

BASH, VBS, VB, Powershell, Basic, AWK, Shell Scripting

Remote Access tools (Putty, VNC, mRemote)

Incident tracking (BMC Patrol, Remedy, Zendesk)

3 years Supporting and configuring Netapp


Community Choice Financial inc. Dublin, OH

10/14-Present Systems Administrator Dublin, OH

Infrastructure support, Linux and Windows server build on Hyper-V, VMware, and AWS

Resolving backup issue and capacity analysis for VMware guests.

Infrastructure support for Linux and Windows servers

Migration of n-teir systems to AWS

Support network equipment including switches & firewalls (sonicwall, HP, Cisco)

Designed and implement NetBackup backup solution. Server hardware refreshes

Server OS administration. Linux (RedHat, Centos, Debian, Ubuntu)

Designed and implemented Linux server standards

Configured LVM (Logical Volume Management)

Support Point of Sale system using MYSQL

Built and manage SMTP server for the enterprise (Postfix, mail)

Implemented VeloCloud SDWAN (software defined WAN)

Scripting in basic, VB, CBS, powershell

Converted stores to connect via MPLS

NetApp manager including Head upgrade and multiple ONTAP upgrades

Utilize all Windows admin tools to support daily operations

Planed, implemented and support VMware 6.0 environment Utilizing NetApp storage and multiple ESX hosts.

The Hartford Insurance Hartford, CT

01/09-08/14 CDI corp Sr. Backup Engineer Philadelphia, PA

Resolving backup issue and capacity analysis for VMware guests.

Responsible for advising architects with designing, implementation and support issues on multiple infrastructure and enterprise backup solutions.

Upgrade of multiple NetBackup domains from 6.5 to 7.5.

Root cause analysis for all NetBackup environments

troubleshooting issues with Storage Tek SL8500 & L700 and IBM 3584 tape libraries

Knowledge transfer to other teams on backup and recovery subjects

Responsible for documentation of all environments and procedures

Experience in creating SLP’s on NetBackup for backup and duplication jobs.

Monitor on-off site tape rotations and inventory, and monitor procedures for compliance with Disaster Recovery program.

Extensive experience in performance tuning of NetBackup.

Experience in restoring files and monitoring restore jobs.

Configured the catalog backup and sending the tapes offsite.

Performed the disaster recovery of catalog.

Experience in migration of NetBackup clients from tape to data domain.

Installation, configuration, administration, and maintenance of NetBackup database agents and vault agent.

Configured encryption for the daily and weekly offsite backups.

12/07-01/09 Virpie Tech Sr. Backup Engineer Southbury, CT

Scheduled jobs using cron job and autosys scheduler.

Configured tape drives, robots and volume pools.

Managing backup policies, volume pools for daily, weekly and monthly backups.

Configured and managed backups on tape and Symantec NetBackup appliances 5000, 5020, 5030, 5200, 5220, 5230

Capacity analysis and proactive issue resolution in NetBackup environments

Designing, implementing and daily monitoring and maintenance on production servers.

Decommission of media servers.

Experience in performance hardware refresh.

Extensive experience in performance tuning of NetBackup.

Configured encryption for the daily and weekly offsite backups.

Experience with NetBackup common features such as NDMP, Shared Storage Option (SSO), and Vaulting using media components such as IBMTS3500 and Sun Storage Tek L700 tape libraries with 9840/9940/LTO3/LTO4 drives in a multiple robotic (ACS) environment.

Implementation and administration of EKM encryption technology.

Configured multiplexing and multistreaming backups.

Strong experience with enterprise tape libraries and associated technologies IBM 3584, IBM TS3500 tape library, Sun Storage Tek SL8500, SL700.

Configured the robots, tape drives and volume pools for EMC CDL (VTL) DL4200.

JP Morgan Chase Westerville, OH

10/05 – 12/07 JP Morgan Chase Backup Engineer Westerville, OH

12/04 – 10/05 Techmate Sr. Technical Consultant Westerville, OH

HONDA of America Manufacturing Marysville, OH

8/03 – 6/04 CareWorks Technology Consultant Columbus, OH

3/02 - 8/03 Robert Half Technology Consultant Columbus, OH

10/97 - 3/02 Sarcom Inc. Associate Enterprise Engineer Columbus, OH


10/97 - 12/97 Sarcom Inc. Associate Enterprise Engineer Columbus, OH

6/97 - 10/97 CSR Inc. Field Service Technician Worthington, OH

U.S. Navy Bangor, WA

1/91-4/97 U.S. Navy Electronics Technician Second Class (SS) Bangor, WA


Bachelor of Science in Information Technology, July 2009

Associates of Applied Science in Computer Information Systems, May 2003

Naval Nuclear Power Training, June 1993

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