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Customer Service Manager

Location:
Lawrence, Michigan, 49064, United States
Posted:
May 29, 2018

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Resume:

Daniel A. Murphy

*** * *** *** ** Lawrence MI ***64 269-***-**** ac5n3p@r.postjobfree.com

Objective

To obtain a career in production

Education

HIGH SCHOOL DIPLOMA 2000 LAWTON HIGH SCHOOL

Major: general

Skills & Abilities

MANAGEMENT

. managing the day to day operations of the store and assigned areas. Providing excellent customer service. Managing associates through daily follow up, feed back, evaluations and coaching. Exuding high levels of commitment, Integrity and drive for excellence. Managing and ensuring that all compliance standards are met in fresh areas as well as entire store. COMMUNICATION

Held daily meeting with associate and management discussing sales, profit and loss, safety, expectations, delivered in such ways that would boost morale and customer service. Experience

SUPPORT MANAGER WALMART 4/16/15

Over seen modular team which consisted of 5 associates. Ensuring all modulars were set according to blue print.

Supervision of associate ensuring all policies are followed and freight worked efficiently.

Worked with customer service managers in cash office, changing drawers and making nightly drops.

Monitored and mentored all associates to ensure all processes and routines were followed. E xperience

Team lead Chassix diversified 11/1/13

● Monitored 3 tables

● Assured all parts were in spec

● Assessed tables and robots were operational and up to standard

● Repaired and operated a&b robots

● Changed hoses and removed molds that needed repair via over head crane.

● Reported to site management nightly

● Kept good repore with maintenance to ensure that any and all issues would not disrupt production.

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