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Social Media Microsoft Office

Fort Lauderdale, FL, 33324
June 29, 2018

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****A SW **th ST, Davie, FL ***** / C: 954-***-**** /


Strategic and innovative HR Professional who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset.


HR Generalist

Conflict Management and Problem solving

HRP, Ultipro, HRIS, HireTrue(ATS) and ADP Workforce Now

Employ Relations/ Labor laws.

Full Cycle Recruiting


Desktop Applications: Microsoft Office 365, '13, '10, '07 and '03

Log Me In / TeamViewer

Abacus Law and JST (Legal Software)

Operation Systems: Windows Server 2012, '08, '03

Mobile Operations System: Android & iOS

MS Office

Strong Excel: VLOOKUP and Pivot Tables

Payroll Processing, A/P and A/R. QuickBooks

Office Administration

English, Spanish

Data Entry, Typing: 69 wpm


Internet Research. Social Media


Staff Development:

Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in a 12% increase in productivity and employee retention.


12/2016 to Current HR/Payroll Coordinator

Marriott Fort Lauderdale North – Fort Lauderdale, FL

Increased the employee satisfaction index 26% by spearheading a “Flexible Work Solutions”

employment program (a first within the company). This innovative program promotes non-

traditional work schedules and work-at-home options.

Created an ongoing training program on HR policies and SOPs that strengthened compliance,

boosted morale and improved recordkeeping.

Increased employee retention by rigorously maintained a positive work environment, new and

improved policies and procedures and resolving all staff related issues.

Performed employee evaluation process and assessments on a yearly basis under the supervision

of the HR Director at Marriott North FT. Lauderdale.

Demonstrated ability to process payrolls in a smooth and timely manner Skilled in tracking daily

employee work hours and time accuracy.

05/2016 to 10/2016 Benefit Reconciliation Specialist

Alphastaff – Fort Lauderdale, FL

Identified and recovered revenue deficiencies of up to $93K associated with previous

discrepancies in accounts.

Managed the reconciliation of 71 general ledger accounts according to time frame as specified in

Manual Company.

Ensured billing operational efficiency and accuracy throughout performed research and resolved

all discrepancies from the carriers. Analyzed root causes and assisted in improving various

reconciliation process.

Maintained good knowledge and understanding of Health payments.

Administered reconciliation process and ensured timely payment of all premiums.

Coordinated with Benefit enrollment and risk management teams and reconciled Carriers


Established good relationships with all external contacts.

02/2015 to 05/2016 Legal Assistant

Zakheim & LaVrar – Plantation, FL

Introduced color-coded system that made docket calendar more effective and user friendly.

Managed a range of confidential records, processes and documents throughout legal

proceedings such as litigation, settlement negotiations, depositions, and civil matters.

Coordinated logistics and document preparation for court proceedings and meetings.

Effectively managed high-volume workload of word processing assignments and court filings.

Improved the organization and security of both paper and electronic files. Implemented new

systems and safeguards to protect confidential client information and firm records.

Ensured prompt responses to phone/email inquiries and displayed professionalism in all client


11/2011 to 02/2014 Operations Manager

Ferrelectrica SRL – San Francisco de Macoris, Dom. Rep.

Reduced operating budget waste by 7.5% year-over-year for the past 2 years through new

inventory management system.

Implemented new staff training process, incentive program, and career advancement initiatives to

identify, coach, and support high performers & management trainees.

Mentored and coached employees resulting in a 12% increase in productivity.

Boosted delivering and scheduling efficiency by moving to computer database system.

07/2003 to 10/2011 Director of Human Resource

Gran Porvenir Supermarket – San Francisco de Macoris, Dom. Rep.

Structured and implemented programs and policies in the areas of training, compensation

structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind company’s employee-retention rate of 89% within an industry where high turnover is the norm.

Cut benefits costs by 18% by negotiating favorable contracts and ensuring that company did not

pay for benefits for which employees were ineligible. Wrote employee manual covering company

policies, disciplinary procedures, code of conduct, FMLA policy and benefits information. Introduced company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide.


2018 SPHR Certification

Coursework in Progress


2010 Master: Business Administration (MBA)

Instituto Europeo de Posgrado


2003 Bachelor: Computer Science

Universidad Autonoma de Santo Domingo

Computer Science

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