Andrew Lowe
Ottawa, Ontario
Phone: 613-***-****
Mobile: 613-***-****
ac4yr6@r.postjobfree.com
Summary
Experienced System Administrator with a demonstrated history of working in IT. Skilled in Python, SQL, and Java. Professional developer with a diploma focused in Computer Programming from Algonquin College of Applied Arts and Technology.
Core Competences
•Software Development Java
•Software Support
•Web Development ASP.NET
•Database Administration
•Android Development
Education
Computer Programmer Diploma (2014 - 2016)
Algonquin College, Ottawa, Ontario
Python - Developed an address book using Object Oriented design, obtained B+
Programmer Analyst Program (2010 - 2013)
College of the North Atlantic, St John’s, Newfoundland & Labrador
Obtained Cisco CCNA Exploration: Network Fundamentals
Technical Skills
Strong understanding of Android including fragments, activity lifecycle, front-end as well as back-end development, achieved an A-
Good understanding of Python including GUI, Inheritance, database management
4 years academic experience of Java Object-oriented programming, REST, MVC, and JDBC
3 years experience in web development skills such as PHP, HTML, CSS and JavaScript
Communication Skills
Skilled in providing technical support by communicating through email and phone
Excellent at documenting technical overviews and summary reports
Employment History
Common-Use Systems Administrator: March 2017 – March 2018
Airport Authority: Ottawa, ON
•Provided hardware/software support for kiosks, counters, flight and gate information displays
•Monitored server activity and logs to manage baggage handling and reduce downtime when servers were no longer responding
•Utilized ticketing system Helpstar then ServicePRO to immediately respond to tasks
•Provided daily reports documenting routine hardware and workstation maintenance tasks
Software Support Specialist: Co-op September - December 2012, Intern May - August 2014
Blackberry: Waterloo, ON
•Aided with front-end development using JavaScript, HTML, CSS, and PHP
•Database management: Updating information, adding users, modifying accounts, unlocking passwords and accounts
•Provided Technical support over the phone, and e-mail
•Used Jira to perform effective ticket triage and management, documenting service requests, asking analytical questions to determine their origin/contributing factors
•Routed ticket effectively to the appropriate level if outside of immediate solution
Programmer/Developer: Co-op May - August 2011, Co-op January - April 2012
Breton Solutions: St. John's, NL
Aided in the creation and deployment of various websites in English as well as French.
Worked with design team to create responsive web pages
Programmed using C#, CSS, and SQL
Database management: Updating information, adding users, modifying/unlocking accounts
Used Visual Studio as our IDE to update Text/Images in ASP.NET
Used a Content Management System developed by the company to update websites resulting in faster response times to requests.
Volunteer Experience
Ottawa Bluesfest Cash & ID: July 2016
Ottawa Bluesfest, LeBreton Flats, Ottawa, Ontario
•Checked ID, sold alcohol
•Smart-serve certified
Internship: July – August 2016
Slenke, Ottawa, Ontario
•Front end-development using PHP, HTML, CSS, JavaScript, Bootstrap to provide front-end functionality
Training
Youth Job Connection Training/ Youth Services Bureau of Ottawa
Learned about Budgeting, Teamwork skills, Interviewing skills
Certification
Orientation to online Workplace Health and Safety Certificate of Completion