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Ottawa, ON, Canada
March 28, 2018

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Andrew Lowe

Ottawa, Ontario

Phone: 613-***-****

Mobile: 613-***-****


Experienced System Administrator with a demonstrated history of working in IT. Skilled in Python, SQL, and Java. Professional developer with a diploma focused in Computer Programming from Algonquin College of Applied Arts and Technology.

Core Competences

•Software Development Java

•Software Support

•Web Development ASP.NET

•Database Administration

•Android Development


Computer Programmer Diploma (2014 - 2016)

Algonquin College, Ottawa, Ontario

Python - Developed an address book using Object Oriented design, obtained B+

Programmer Analyst Program (2010 - 2013)

College of the North Atlantic, St John’s, Newfoundland & Labrador

Obtained Cisco CCNA Exploration: Network Fundamentals

Technical Skills

Strong understanding of Android including fragments, activity lifecycle, front-end as well as back-end development, achieved an A-

Good understanding of Python including GUI, Inheritance, database management

4 years academic experience of Java Object-oriented programming, REST, MVC, and JDBC

3 years experience in web development skills such as PHP, HTML, CSS and JavaScript

Communication Skills

Skilled in providing technical support by communicating through email and phone

Excellent at documenting technical overviews and summary reports

Employment History

Common-Use Systems Administrator: March 2017 – March 2018

Airport Authority: Ottawa, ON

•Provided hardware/software support for kiosks, counters, flight and gate information displays

•Monitored server activity and logs to manage baggage handling and reduce downtime when servers were no longer responding

•Utilized ticketing system Helpstar then ServicePRO to immediately respond to tasks

•Provided daily reports documenting routine hardware and workstation maintenance tasks

Software Support Specialist: Co-op September - December 2012, Intern May - August 2014

Blackberry: Waterloo, ON

•Aided with front-end development using JavaScript, HTML, CSS, and PHP

•Database management: Updating information, adding users, modifying accounts, unlocking passwords and accounts

•Provided Technical support over the phone, and e-mail

•Used Jira to perform effective ticket triage and management, documenting service requests, asking analytical questions to determine their origin/contributing factors

•Routed ticket effectively to the appropriate level if outside of immediate solution

Programmer/Developer: Co-op May - August 2011, Co-op January - April 2012

Breton Solutions: St. John's, NL

Aided in the creation and deployment of various websites in English as well as French.

Worked with design team to create responsive web pages

Programmed using C#, CSS, and SQL

Database management: Updating information, adding users, modifying/unlocking accounts

Used Visual Studio as our IDE to update Text/Images in ASP.NET

Used a Content Management System developed by the company to update websites resulting in faster response times to requests.

Volunteer Experience

Ottawa Bluesfest Cash & ID: July 2016

Ottawa Bluesfest, LeBreton Flats, Ottawa, Ontario

•Checked ID, sold alcohol

•Smart-serve certified

Internship: July – August 2016

Slenke, Ottawa, Ontario

•Front end-development using PHP, HTML, CSS, JavaScript, Bootstrap to provide front-end functionality


Youth Job Connection Training/ Youth Services Bureau of Ottawa

Learned about Budgeting, Teamwork skills, Interviewing skills


Orientation to online Workplace Health and Safety Certificate of Completion

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