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Customer Service Sales

Carlisle, PA, 17013
March 26, 2018

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Daniel Bliss

* ******* ***** ********, ** ***** 717-***-****


Temple University, Philadelphia, PA May 2015

Bachelor of Arts in English with Writing Certificate GPA: 3.28

Work Experience

Content Writer/Content Strategist Remote

Newsvoice August 2017-Present

•Develops content about current events from around the world

•Manages, revises, and approves content from volunteer writers

•Builds and grows a community of volunteer writers

Content Creator/ Content Strategist Intern Stockholm, Sweden

Newsvoice May 2017-July 2017

•Researched and wrote hundreds of articles about breaking news

•Built and maintained relationships with social media audience

•Orchestrated a creative marketing campaign to bring the app into new markets

Content Writer Online Publication

Blasting News April 2017-Present

•Writes in-depth articles on a variety of topics

•Creates articles that major companies advertise on

•Optimizes each article with keywords to increase SEO results

Customer Service Lead/Sales Associate Camp Hill, PA

Barnes & Noble November 2016-April 2017

•Performed point of sale duties including customer engagement

•Promoted to customer service to build client relations

•Managed and maintained customer memberships

Sales Associate Philadelphia, PA

Mueller Chocolate Co. October 2015-Agust 2016

•Responsibly handled thousands of dollars in revenue a day

•Increased store’s sales by redesigning sections of the store

•Communicated with media outlets and reporters

Customer Service Team Member Carlisle, PA

Target October 2012-December 2012

•Utilized different computer program to best organize the store

•Organized store to increase level of sales storewide

•Communicated with other stores in the area to ensure customers received their products

Lifeguard Carlisle, PA

U.S Army and YMCA June 2010-September 2013

•Ensured the safety of hundreds of patrons a day

•Determined appropriate chemical levels for the pool

•Regularly organized events that over three-hundred guests attended

Community Involvement

Mentor, Eye to Eye Mentoring Program September 2014-May 2015

Volunteer, Invisible Children September 2013-May 2014

Assistant Scoutmaster, Boy Scouts of America August 2010-July 2013

Eagle Scout, Boy Scouts of America May 2010


Software: Microsoft Word, Excel, PowerPoint; Adobe Photoshop, Social Media Platforms, Hootsuite

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