Bernice Elia

**** * ***** **

Long Beach, CA, Los Angeles 90805

Tel: 385-***-**** Email: ac4v27@r.postjobfree.com Education Leone High School Sep 2005 ~ Jun 2009

3.9

Diploma

Experience Walmart Dec 2009 ~ Nov 2010

Cashier

Open and close register, process customers

payments by cash, debit, credit, checks or gift cards. Inquire about guest experience and smooth any

issues.

Greet customers as they approach with there

merchandise, scanning items, counting cash.

Watts health clinic Jul 2011 ~ Apr 2013

Front desk/Receptionist

Greet and check-in patients, and collect personal, medical, insurance information.

Schedule, research, and verify patients appointment with secondary care provider.

Coordinate physician schedule and maintain patient flow by communicating patients arrivals or delays. Used EMR softwares to manage patient records and

files; reinforce and uphold patients confidentially as required by HIPPA and clinic.

Manage office and medical supplies.

Krogers Oct 2013 ~ Nov 2015

Customer service

Inbound and outbound calls from and to customers.

Activating and Deactivating gift cards for customers. Helping customers with any questions or problems.

Releasing holds from customers bank account.

Sundance catalog Jan 2016 ~ Nov 2017

Customer service

Inbound calls from customers that are purchasing

items from the Sundance catalog.

Placing customers orders and sending them out.

Putting in customers payments, debit, credit and gift cards.

Helping customers track there items.

Skills Computers, cashier, front desk, mail sorting, customer service, receptionist. Fast learner.

Language English Proficiency

References Stephanie - Sundance

800-***-****

Rosemary - Watts health clinic

323-***-****

Interests I'm open to learn anything new.