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Project Manager Management

Weston, FL
March 14, 2018

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Weston, FL



Trilingual Portuguese, English, and Spanish Senior Information Technology Professional with over 25 years’ solid experience as Project Management, Business Analyst and Business Relation Manager.

Worked in Multinational Organizations, with proven outstanding results on projects within South America, Central Americana, Mexico and USA country, as well as, numerous smaller countries in Caribbean.

Experience in Business Relation Manager internally and with external vendors.

Project Management experience in functional, in technical systems; assign team(s) to ensure timely and effective project execution.

Lead projects around product development and enhancements with large experience on New Products Development and Infrastructure.

Good Leader with Business Analyst Experience in writing functional design specifications and communicating these requirements to technical developers and end business users.

Outstanding reputation for remaining calm under pressure while delivering practical solutions to complex enterprise systems on time, and on budget while negotiating vendor contracts.

Known for developing dashboards/milestones and conducting status report updates of delivering success which keep teams focused on deadlines and critical issues.


Identify Business processes

Internet Migrations/Applications

Diverse Cultural Interaction

Full Project Lifecycle Methodology

Complex Problem Resolution

Change and Project Management

Cross functional teams

Complex financial Models

Interdepartmental Coordination

Critical Paths

Presentation Skills/Status

Updates Resource Management

Vendor/3rd Party Management

Infrastructure Modifications

Customer Needs Identification

Quality /Operational Excellence

International Financial Institution

Business Strategies/Objectives

Multiple project/phase execution

Troubleshooting/Debugging Code

Risk Management

Quality Control

Control Change request


Control Projects Plan

Good Oral/written and Presentation skills


Mainframe Operating Systems: MVS, ESA, JCL, ISPF, ROSCOE, TSO, CHANGEMAN

Computer Languages: COBOL I and II, CICS, NATURAL/II, SAS, PL/1

Databases: VSAM, ADABAS, SQL and DB2

Others: MS-Excel, MS-Word, MS-Project (Office/Plan), Lotus Notes, Outlook, Epic (based upon Method 1), Clarity ((based upon SDLC), VISIO, PowerPoint, SharePoint, Plainview

Current studying to get the PMP certificate


Citi Bank

April 2013 – October 2017 (Manpower)

November 2017 – Current (NTT data)

Project Manager- Latin American Infrastructure projects

Project Manager for Infrastructure initiatives for Latin America at Citibank and Global projects. Managed multiple projects, with cross-functional impact or significant impact in a single functional area.

Ensured that projects remain aligned with strategic initiatives, providing updates as necessary to sponsors/committees and ensuring adequate resources are available.

Managed overall plan for the business related activities.

Ability to identified critical paths for large projects, including the sequencing of events.

Orchestrated and drive the successful and timely completion of CTI scope in Technology projects to achieve the business goals, including the identification and resolution of risks and issues, which impact project delivery.

Worked collaboratively with extended the technology team to develop comprehensive CTI project plans based on approved funding. Project plans typically include: scope, schedule, cost, quality, roles and responsibilities, communication, staffing, risk and issue management. Obtain commitment to the plans.

Managed a complex migration from Solaris to Linux environment for 22 countries and 200 applications. It had a great successful and very transparent to the end customer. It was considered an extraordinary coordination and endless patience through miles & miles of procedures for many different teams.

Current managing a Program with 4 projects for LATAM related to AIX migration to Linux environment, plus 2 other minor projects in parallel.

Managed project related to Data warehouse, migrating from Datoteca to Teradata.

Provided executive status reporting, risk and issue management, scope change management, program schedule and dependency management at the project level.

Ensured all stake holders within TI were properly aligned as required by the project governance and influenced dozens within TI LATAM.


March 2012 - October 2012

Project Manager

Working on a Regional Data Center Strategy project to ensure that all regional systems and data are hosted in secure, compliant and standardized facilities

Responsible for optimizing the investment dollars spent on our data centers/server rooms and ensuring American Express is compliant with all regulations and standards that govern technology solutions and their placement in compliant facilities

Responsible for RDCS LAC financial

Project with a budget over $1.2MM

AMERICAN EXPRESS (Latin American – Technologies)

October 2002 - December 2011

Technical/Business Relationship Manager/Project Manager

Key contributor to numerous technology teams supporting major American Express Partners throughout Latin America but with particular emphasis in Brazil

Have acted as Point of Contact for all major projects involving migration of services to the Internet and provided solutions and Subject Matter Expertise to impact multiple business areas, technical teams and business partners

Have strong ability to multi-tasks with sense of urgency providing a good support and better answers to Business

Managed vendors and tracked all applications through on-time project delivery on a geographically distributed team (UK, Phoenix, India, Australia, Brazil)

Reviewed 3rd party vendor capabilities as required

Project Manager and key player on delivering over 50 projects for the Global Network Services (GNS) partnership with Bradesco Bank in Brazil

Led project team E2E implementing highly successful new corporate Card in Brazil market

Total project cost around $1.5MM

Successfully drove implementation of a new online reportingtool; this robust solution became the basis for all future markets with minimum maintenance costs and excellent potential savings

Led Bradesco Web migration of front end pages from AE to Bradesco achieving high customer satisfaction

Budget $1.6MM with 15 impacted applications and 3rd party companies

Subject Matter Expert for production support and system assurance for Internet applications

Supported any global changes in MYCA (Website system) doing follow up, participating in tests to assure the successful rollout without any impact to the Final Customer (Card Member)

Key player for the Brazil market on NGI (Next Generation Interactive) migration (Servers upgrade)

Implemented change on the method of file transmission to Bradesco, reducing delivery time from 8 to 1 hour; this eliminated all government fines for delay in data transmission for Bradesco

Implemented first highly successful Revolving Credit Card (Blue) in Brazil

Saved $300K by negotiating license fee for the version of “tumbleweed” file transfer software required for Bradesco

Citi Bank (Technologies)

October Sep 1997- Nov 1999)


Worked for the Millennium conversion for all applications for Brazil.

Responsible for the code changes and tests

Professional experience in Brazil:

Banco Real: System Analyst (Sep, 1988 to Aug, 1994)

8 years’ experience in Saving account system

Programmer in PL1. Natural, CICs and Adabas and JCL

System Analyst

Project Coordinator

Worked in several Legal Projects from the Government.

Developed new products

Banco de Boston: System Analyst (Aug, 1994 to Dec, 1995)

Project coordinator.

Implement New Saving account


Bachelor’s Degree in Business with emphasis on System Analysis, Sao Paulo- Brazil, “Faculdades Associadas de Sao Paulo”

Leadership Journey Program

Project Management Professional - PMP Certification- Already took the training classes and current studying and preparing to take the test


Fluent in English, Portuguese and Spanish (speak, read)

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