Customer Service Data Entry
Resume:
SHERI-LYN CHELSEA
MANCHESTER, NH *3104
C: 603-***-****
********@***.***
OBJECTIVE
To obtain a position where I can utilize my skills and knowledge; continue to grow professionally; and accept increased responsibility.
SUMMARY OF SKILLS
Relate well with peers, supervisors, and subordinates.
Work under pressure and learn things quickly.
Entering medical claims and other information in the computer for processing
Helping customers with all billing and complaint issues
Communicate and respond to problems that occur.
Communicate by telephone, in person, and in writing.
Respond to written, oral, and implied instruction.
Organize, prioritize, and schedule work flow to meet deadlines.
Operate most computer programs, Internet programs, learn others quickly.
Perform standard banking functions; AR/AP.
Type effectively and accurately on a computer keyboard.
Work from all office machines, including cash registers and machine transcribers
Self Reliant - Discreet - Dependable - Enthusiastic - Friendly - Flexible.
EMPLOYMENT
06/17/2015 - 03/03/2018 Office Team – Pike Industries, Inc, Bisco Industries, Royal
Gardens (Property Management), Granite United Way, Bisco
Industries, Alene Candles, Beech Hill NH, LLC. (Property
Management) Cummings printing, Bank of NH, SNHU,
General office duties and everything else that is needed, taking
payments for health insurance premiums, customer service,
receive rental payments, schedule appointments for annual
reviews, answer Phones, Pricing Parts, Expediting orders, Getting
quotes for part, Data entry of truck payroll hours, shipping,
packaging, auditing, testing computer programs, inventory
05/01/2015 – 06/04/2015 Accountemps – State of NH Revenue Office, Until
Data entry clerk,cusyomer service, helping customers with their
gas and electric bills, finding solutions to help them in any way,
connecting and disconnecting services, and transferring services
11/03/2014 – 2/13/2015 Equity Staffing – United Health Care
CSR
Answering phones, receive and post payments for state exchange.
customers for their plans. Looking up payments made, helping
solve issues members run into. Assigning personal care providers
and finding premium amounts That need to be paid.
06/18/2014 - 08/01/2014 Areotek, Inc – NH Healthy Families
MSR I
Answering phones, assisting customer with all their needs from
medication, changing their providers and any other issues they may
have.
03/20/2014 – 06/16/2014 Payroll Matters/DataRite Tax Services
Office Admin
Payroll taxes, doing reports, working on weekly, semi-weekly,
monthly and quarterly payments for businesses. Handling issues
from the IRS and the State tax offices. Responding to tax notices.
05/29/2012 – 07/08/2013 BC/BS of South Carolina
CSA II
Helped patients/providers answer questions on their bills or
statements. Solve problems about contracts/services. In-putting
and correcting claims for providers. Responding to email
correspondence.
10/15/2009 – 05/28/2012 Kelly Services – Precision Southeast and BC/BS of South Carolina
Temporary positions
General office duties, BC/BS mailing and research, Precision
Southeast Manufacturers, running machines that made rubber
grommets for many different parts.
05/20/2009 - 08/15/2009 Family Kingdom,
Ticket Booth Attendant
Greeted guests, receiving and posting payment, reconciling cash,
information.
06/07/2004 – 05/13/2009 South Beach Resort, Myrtle Beach, SC
Group RCI/GPN Coordinator
Handle all aspects of the front desk; checked in/out guests, receiving
and posting payments, filing, assigning rooms and keys, pulling
reports, reconciling cash, rearranging room assignments, answering
phones, billing, reservations, research, problem solving, greeting
guests, and all general office functions.
.
EDUCATION
HGTC, Myrtle Beach, SC (Degree not completed)
01/13/2010 Associates in General Technology (Medical Coding & Medical Office, Accounting)
University of Phoenix Online, Phoenix, AZ (Degree not completed)
05/11/2001 Working toward my BA in Business Management and
E-Commerce
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