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Customer Service Data Entry

Location:
Stoddard, NH
Posted:
March 11, 2018

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Resume:

SHERI-LYN CHELSEA

*** ****** **

MANCHESTER, NH *3104

C: 603-***-****

ac4rvw@r.postjobfree.com

OBJECTIVE

To obtain a position where I can utilize my skills and knowledge; continue to grow professionally; and accept increased responsibility.

SUMMARY OF SKILLS

Relate well with peers, supervisors, and subordinates.

Work under pressure and learn things quickly.

Entering medical claims and other information in the computer for processing

Helping customers with all billing and complaint issues

Communicate and respond to problems that occur.

Communicate by telephone, in person, and in writing.

Respond to written, oral, and implied instruction.

Organize, prioritize, and schedule work flow to meet deadlines.

Operate most computer programs, Internet programs, learn others quickly.

Perform standard banking functions; AR/AP.

Type effectively and accurately on a computer keyboard.

Work from all office machines, including cash registers and machine transcribers

Self Reliant - Discreet - Dependable - Enthusiastic - Friendly - Flexible.

EMPLOYMENT

06/17/2015 - 03/03/2018 Office Team – Pike Industries, Inc, Bisco Industries, Royal

Gardens (Property Management), Granite United Way, Bisco

Industries, Alene Candles, Beech Hill NH, LLC. (Property

Management) Cummings printing, Bank of NH, SNHU,

General office duties and everything else that is needed, taking

payments for health insurance premiums, customer service,

receive rental payments, schedule appointments for annual

reviews, answer Phones, Pricing Parts, Expediting orders, Getting

quotes for part, Data entry of truck payroll hours, shipping,

packaging, auditing, testing computer programs, inventory

05/01/2015 – 06/04/2015 Accountemps – State of NH Revenue Office, Until

Data entry clerk,cusyomer service, helping customers with their

gas and electric bills, finding solutions to help them in any way,

connecting and disconnecting services, and transferring services

11/03/2014 – 2/13/2015 Equity Staffing – United Health Care

CSR

Answering phones, receive and post payments for state exchange.

customers for their plans. Looking up payments made, helping

solve issues members run into. Assigning personal care providers

and finding premium amounts That need to be paid.

06/18/2014 - 08/01/2014 Areotek, Inc – NH Healthy Families

MSR I

Answering phones, assisting customer with all their needs from

medication, changing their providers and any other issues they may

have.

03/20/2014 – 06/16/2014 Payroll Matters/DataRite Tax Services

Office Admin

Payroll taxes, doing reports, working on weekly, semi-weekly,

monthly and quarterly payments for businesses. Handling issues

from the IRS and the State tax offices. Responding to tax notices.

05/29/2012 – 07/08/2013 BC/BS of South Carolina

CSA II

Helped patients/providers answer questions on their bills or

statements. Solve problems about contracts/services. In-putting

and correcting claims for providers. Responding to email

correspondence.

10/15/2009 – 05/28/2012 Kelly Services – Precision Southeast and BC/BS of South Carolina

Temporary positions

General office duties, BC/BS mailing and research, Precision

Southeast Manufacturers, running machines that made rubber

grommets for many different parts.

05/20/2009 - 08/15/2009 Family Kingdom,

Ticket Booth Attendant

Greeted guests, receiving and posting payment, reconciling cash,

information.

06/07/2004 – 05/13/2009 South Beach Resort, Myrtle Beach, SC

Group RCI/GPN Coordinator

Handle all aspects of the front desk; checked in/out guests, receiving

and posting payments, filing, assigning rooms and keys, pulling

reports, reconciling cash, rearranging room assignments, answering

phones, billing, reservations, research, problem solving, greeting

guests, and all general office functions.

.

EDUCATION

HGTC, Myrtle Beach, SC (Degree not completed)

01/13/2010 Associates in General Technology (Medical Coding & Medical Office, Accounting)

University of Phoenix Online, Phoenix, AZ (Degree not completed)

05/11/2001 Working toward my BA in Business Management and

E-Commerce



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