Brittany S Duggan

540-***-**** ac4qjg@r.postjobfree.com

www.linkedin.com/in/brittany-duggan-531444b7

Education

Bachelor of Science in Business, Finance, May 2017

Virginia Tech, Blacksburg Virginia

Associates of Arts and Science, Business Administration, May 2015

Lord Fairfax Community College, Middletown Virginia

Experience

Financial Aid Advisor, American Public University System, Charles Town, WV, September 2017 – present.

Knowledgeable of Department of Education Direct Stafford Loan and Pell Grant program

Assist students through the financial aid process

Provide insight on Federal Student Aid amounts and time frames for disbursement

Ability to use multi-system checks to provide accurate and knowledgeable information

Maintained email and call per hour standards

Research student accounts to answer an array of different student questions

Calculate credit balance refunds

Data Entry Clerk, University Bookstore Technology Department, Blacksburg, VA, May 2016 – May 2017

Handpicked by Corporate Technology Division Department Head to work closely with Corporate Technology Buyer

Aided in updating and adding new products to the company website

Created spec sheets for incoming computer units

Aided in investigating and fixing discrepancies of products at multiple locations

Created reports with data from multiple sources and analyzed results

Assisted in tracking physical inventory

Executed other projects, duties, and responsibilities tasked by senior management

Team Leader, Chick-Fil-A, Winchester, VA, July 2011 – June 2015

Responsibility of reconciling tills in excess of $500

Tasked with training new employees

Familiarized with and able to prepare all products

Maintained a clean work area

Handpicked by Marketing Director to work with marketing team

Assisted Marketing Director with various promotions of store and products

Participated in numerous events outside of daily store operations

Student Branch Manager, Apple Federal Credit Union Colonels Branch, Winchester, VA, September 2010 – June 2013

Handpicked by faculty liaison to be a student staff member

Titled “Student Branch Manager” for 2012-2013 school year

Responsibility of an excess of $500 daily

Coordinated marketing and promotional presentations

Collaborated to produce weekly meetings with staff to talk about goals

Awarded Student Branch Staffer of the Year for 2013

Related Skills

Advanced Excel: Pivot Table/Pivot Charts, Lookup Functions, Financial Functions, Database Functions, Data Analysis Tools and What-If Analysis

Basic VBA programming, User Interface Development and HTML programming