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Engineer Network

Hialeah, FL
March 06, 2018

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Manuel Arnaldo Baez



Understand Portuguese, Italian


Project Leader / Manager,

NETWORK Engineer, Infrastructure

Specialist Eng.

Infrastructure Experience:

Switching (Cisco, HP)


(Cisco/Meraki, Mist, Meru,


Router (Cisco)

VoIP (Cisco, 3CX)




Data & Wireless Analyzer

Wireless Site Survey (EKAHUA,





Microsoft Office

MS Project



BS Computer Science,

Certificate Telecommunication



• LAN Wiring (Copper & Fiber)

• Fluke

• Cisco Identity Service Engine

Cisco Connected Mobile Experiences


Technical management professional with more than 25 years experience in the Information Technology Field. Effective in the area of technological solutions, leader, team builder and technical & management problem solving.


Project Management / Project Leader:

• Managed projects ranging from hundreds of

thousands to several million dollars(at NCL & AT&T Solutions)

• Vendor & third party resource management

• Schedule management


• Analysis of Client requirement

• Designed base on Customer Requirement and

Implement solution

• Developed required documents, drawings & assets


Quality Assurance:

• Test Solution with Customer

• Design Sign-Off Procedure & Documents


Primary Partner / Consultant / Network Engineer

at Madegama Management Service Group Nov 2009 - Present IT Consulting, Architecture, Integration, Project Management and Deployment on Information Technology Infrastructure.


Norwegian Cruise Line Holdings Ltd and Affiliates (Consulting, Architecture, Integration, Project Management and Deployment) Kindred HealthCare (Consulting, Configuration and Deployment) Cisco Sales Acceleration Center (Consulting, Architecture, Integration and Partner Technical Support)

Corning Inc (Consulting, Design of Wireless, Support Wireless & ISE and Creating & Implementing Standard for Corporate ITSD) SUNY UpState (Upgrade of Wireless, MSE, Prime & ACS) JC Penney / WIPRO (Cisco Wireless, POC Wireless BLE Technology) Equipment

Cisco/Meraki (Wireless,ISE,Switch,Router,ASA,UCS)

Mist & Extreme Networks (Wireless)

HP (Wireless, Switch)

Aruba (Wireless)

Meru (wireless)


Borderless Networks (Wireless,Switch,Prime,ISE)


Cisco Connected Mobile Experience

Cisco D-Cloud

BYOD (Bring Your Own Device) Wired & Wireless

Project Leader/Manager, Network Engineer

Consultant at Norwegian Cruise Line with HP & EDS Oct. 2000 - Nov. 2009 Provide day to day support of network, manage new projects and install. D Manage, Design and install of network for 5 new vessel been built in Germany (data network) over 1 million Cisco equipment per vessel D Manage, Design and install of network for NCL biggest vessel in France (data, voip & wireless) 4 million USD on discounted CISCO, Mitel equipment

D Manage wireless retrofit of 7 vessel, included Survey, Infrastructure cabling and equipment as well configuration, testing and documentation (between 1 2 million to 3 4 million per vessel, case study Case Study.pdf ) D Manage infrastructure embarkation port install, test, and support to pier around USA, Europe, Turkey, Egypt and the Caribbean. D Design, Install & support "Ship to Shore" Wireless Communication for NCL vessel to the NCL Private Island (Bahamas) up to 3 miles D Design and Install in part the Infrastructure on the NCL Private Island. D Equipment: Cisco Router, Cisco Switches (4000, 4500 &6500), Wireless Access Point (from Aironet/Cisco 340 to Cisco 3500) Wireless Controller (Cisco WLSE, WISM, 4400 & 5500) Cisco MSE, Cisco WCS, Aeroscout & Ekahau RFID. Tested Meru &Aruba Wireless. Tested and Install HP/Colubris & Cisco Flex 7500 Wireless. Also, Using Cisco and Terrawave antennas.

Network Operation Engineer

Direct TV Galaxy Latin America Jun. 1999 - Sept. 2000 Provide day to day support of network, manage Y2K remediation for the Transmit Satellite system. Travel to Brazil to do Test on the Spare/Backup Satellite system.

Y2K Remediation Telecommunication Engineer

Consultant at SAIC for Kaiser Permanente Project Oct. 1998 -May 1999 Travel thru USA doing Site Survey, Analysis and recommendation of Telecommunication systems (data & voice) for Y2K

D Manage schedule for the East Coast team

D Help on the Central and West Coast team

Network AID Engineer & Project Leader/Manager

AT&T Solutions Group Nov. 1996 - Aug. 1998

Provide architect, integration and deployment to AT&T top 200 customers. I worked with the following customer:

United Health Care

D Conversion of 400 sites from legacy to IP network system. D Team was assign to redesign process due to project deployment was behind schedule (from 8 site a week to 4 site a week) D Manage the process that brought analysis, design and deployment from 4 site a week to 12 site a week

D Manage vendor (HP) in the design process including BOM D Manage vendor (clover) in the deployment

United Airlines

D Conversion of 13 sites from legacy to IP network system. D Manage the process survey, analysis, design and deployment Other accounts perform management of deployment


Sensormatic Electronic Mar. 1993 - Nov. 1996

Day to Day support of the Data & Voice Network, Manage the Deployment of the Network at the new manufacturing facility in Aguadilla, P.R.


Visa International Latin American Region Mar. 1985 - Dec. 1991 Day to Day support of the Data Network, Manage the Deployment of the Network Hubs in Dominican Republic, Puerto Rico, Venezuela and Brazil. Reference

Melissa Good Manager of Network Operations at Norwegian Cruise Line Over the course of ten years working with Manuel on a vast array of projects I can attest to the fact that without a doubt if you want a project executed regardless of the scope Manny is your man.

The projects he executed for us ranged from architecting wireless and wired solutions for piers around the world, to designing enterprise grade wireless systems for cruise ships where the scope was in excess of 1100 access points in size. Manny has the ability to manage the process from contracting vendors, to designing technical solutions, to supervising installation and providing the configuration and administration for highly technical network systems. Manny worked with antenna vendors to custom design antenna systems for implementation on cruise ships and has tested and evaluated multiple vendors systems to determine best of breed.

In sum, his list of successful projects with us is almost endless and he would be a good choice in any project & management capacity.

Frank Grau

I am intimately familiar with Manuel Baez's work during my tenure as Vice President of IT for Norwegian Cruise Line. Manuel worked as a Network Engineer during a time when the company was undergoing extensive expansion on its fleet and port operations. Manuel was a key member of the team which handled those installations. He was characterized by his can-do attitude, intelligence and reliability. Manuel could always be counted on to get the job done in an efficient and expedient fashion. He was a hard worker who spared no effort and never shirked in the face of challenges. His work often required national and international travel, sometimes on short notice. Manuel was always willing to go anywhere that he was needed, often at the cost of personal sacrifice. Dimas Lopez

I had the privilege of working with Manuel on a couple of network deployment projects for AT&T. He did not fail me a single time. He is a highly organized, goal oriented, independent and hard working professional always ready to put all his energy and stamina to get the job done. Is able to work in a fast-paced environment.

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