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Sr. QA Analyst

Orangeville, ON, L9W, Canada
March 06, 2018

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Rene Castillo, C.T.F.L.

Laverty Crescent

647-***-**** cell

Orangeville, ON L9W 6T1


** ***** ** *********e includes:



HP Quality Center









Guidewire Suite


SQL Navicat



HP Quality Center


Power Broker



Wawanesa Insurance

Aug 2017 – Dec 2017

Business Process Analyst – Data Migration

Member of the ETL Strategic Systems Renewal Project team facilitating the process of transferring data between Aviva legacy systems to Guidewire Suite of products (PC/BC/CC)

Responsible for reviewing and updating Business Requirements as well as identifying and documenting the Current and Future State Processes for Data Migration

Met with Subject Matter Experts, Developers and Stakeholders to determine the Problem, Scope, Business Need and Cost

Created the context documents identifying each process, critical control points, Change Impacts, Business Rules and the IGOE (Input/Guides/Outputs/Enablers) for a holistically focused product to ensure that technology and users work together seamlessly

The Co-operators Insurance Company of Canada

Sept 2016 – Jul 2017

Sr. QA / BA – Integration Solutions

As a Sr. member of the CSI (Common Systems Initiative) Team I helped with new policy, claims and integration changes for various Lines of Business

Responsible for reviewing and updating Test Strategy, Test Matrices and Test Cases for Auto/Home/Commercial/Farm Lines of Business

Participate in Agile Poker Planning and Backlog Grooming

Create test cases, test data and acceptance criteria based on business requirements and system specifications

Execute test plans and ensure applications meet business requirements, system specifications, and fulfill end-user requirements

Aviva Insurance

Jan 2016 – Sep 2016

Work Stream Test Lead – Documents/Real Time Services/Financials

A Sr QA Work Stream Lead leading a team of Sr. QA Analysts in replacing legacy system with Guidewire Suite of Products

Co-wrote Master Test Plan (Environment Setup, Roles & Responsibilities, Entry & Exit Criteria, Defect Management, Release Management, Agile Methodology, QA Tools & Training

Created QA On-boarding document for new team members to ensure productivity and prevent staff turnover

Attend Pre-Inception and Inception Elaboration Meetings for New Projects to give QA insight on Process Design, Business Function Analysis, User Story Creation, Product Backlog Priority and to ensure requirements meet business needs and appropriate documentation exists.

Claims Center & Conversion Defect Triage Lead

Track and report progress against milestones to program leadership

The Co-operators Insurance Company of Canada

Jan 2015 – Dec 2015

Sr. QA / BA – Document Solutions

Test Lead for the Commercial Lines of Business (P&C, D&O, E&O and Surety) and ensure that all aspects of the Print Solutions be tested to business requirements across all provinces

Create Testing Approach for Commercial Line of Business in an Agile Environment using Test Driven Development for All Documents produced (Policy, Billing, Claims)

Test XML’s to ensure proper retrieval of mapped data from legacy system to Guidewire system is displaying correctly

Analyze BA Requirements to ensure accuracy and develop test scenarios/matrix

Isolate the root cause of defects by comparing Source System XML’s, Data Transformed XML’s, Print Outputs PDF’s, Guidewire Policy & Billing Center data entered and Message Point Configuration

Brovada Technologies

Nov 2013 – Dec 2014

Sr. QA

Reporting to the Sr. VP of Operations in creating the original QA Department

Created Base Product Test Suite / Test Cases to identify what is Base Product

Partnered on creating Implementation Test Strategy for All Current and Future Clients

Performed All Sr. QA Activities (Write, Verify, Execute, Review, Update Test Cycles, Use Cases & Test Cases for Regression/Integration, System and UAT

Create and Update Confluence in accordance with Project Artifacts (Testing, Requirements, Matrices, Employee Skills Matrix, etc.)

Northbridge Insurance

May 2012 – Oct 2013

Sr. QA – Claims/Broker Portal Policy Management

Configuration Manager – Regression & Stability Test Lead

As a Sr. QA for the Claims/Broker Portal and Configuration Manager leading the path to test and develop the replacement of the legacy system with iSys Suite of Products

Lead QA Regression by developing test strategy & matrix

Analyze and Document Base Code Functionality

Review and Analyze Business requirements for Policy and Claims Modules to ensure UW Rules, Financials (Debits, Credits, Payments, Batch Process), Integrations (Aggregate Reserves/Limits) are communicating correctly.

Extreme Programming with Developers to ensure to ensure system functionality meets business requirements

Review of Configuration Change Requests to ensure change will not affect other areas of the system

Track Multiple Environments (Dev, QA, Portal, Configuration) security and user profiles as well as any Configuration changes made to the Environments

Implementation of change requests across multiple environments

Integration testing of change requests

Track change requests per release and report summary of changes to project manager


CTFL - Certified Tester Foundation Level from ISTQB

Scrum Master & Agile Methodology Certification (Aviva Canada)

Chartered Insurance Professional (C.I.P.) - Property & Automobile

Other Than Life General Insurance Agent license (OTL)

Registered Insurance Brokers of Ontario (RIBO)

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