RAHUL.K.RAJAN

KURUVATH RAJEEV NIVAS, PUTHENPEEDIKA.(P.O), VALLOOR,THRISSUR-DIST

KERALA, INDIA, PIN-680642, Mobil: +91-954*******,+918*********

EMAIL: ac4opl@r.postjobfree.com

Job objective:

My short term objective is to grow professionally, explore new horizons and face new challenges.

Personally: achieving a better way of life for me and my family, and professionally: employing my experience and knowledge while learning new skills and facing new goals. I want to work for a solid company that values its employees, and offers real growth opportunities.

Certificates & training

Diploma in Electronics and Communication-Govt Polytechnic Kunnamkulam,Trissur –District, Kerala(Affiliated to Technical Education Department,Kerala-3 years) India

Diploma in Computer Hardware and Maintenance

Passed Higher Secondary school Examination(science group) at Govt Higher Secondary School,sasthamcotta, Kollam, Kerala.

Passed secondary school leaving certificate at Bishop M.M.C.S.P.M High School Sasthamcotta,Kollam, India

Training conducted by Bharath Electronics Limited, Hyderabad-Project,DRISHTI-Indian Navy.

Training in AR-5000(Communication Receiver)-Bharath Electronics Limited, Indian Navy.

Training in EB-200(Search Receiver and DF Receiver)-Bharath Electronics Limited Indian Navy.

Training In DF Processor-Bharath Electronics Limited, -Indian Navy.

Training in System Controller-Bharath Electronics Limited, -Indian Navy.

Training in VHF-UHF-Amplifier- Bharath Electronics Limited, -Indian Navy .

Training in Exciter- Bharath Electronics Limited, -Indian Navy.

Training in DF,RF-Antennas- Bharath Electronics Limited,- Indian Navy.

Training in Software installation- Bharath Electronics Limited, -Indian Navy.

Training in Encoding and Decoding datas- Bharath Electronics Limited, -Indian Navy.

Training in Various Signal Jamming- Bharath Electronics Limited,- Indian Navy.

Training in Signal Monitoring - Bharath Electronics Limited,- Indian Navy.

Professional Experience and Significant Achievements

G.V.R TECHNOLABS PVT LTD Bangalore- Bharath Electronics Limited-Hyderabad, India(Indian Navy-Project) -Current

Service Engineer, Project- Drishti [indian navy]

Responsibilities:

Responsible for quality and performance of Electronics and Communication service.

OMP Team (Operations Monitoring & Performance) for Defense Equipments .

Responsible for Customer Support.

Active Directory.

To investigate and Trouble shoot Issues.

Responsible for problem Management escalations and communications towards vendors and suppliers.

Attend bi-weekly Customer meeting to share updates and to get aligned with the other network .

Providing root cause analysis in problem management to the application related incidents.

Help Building global process for support based on ITIL V3

Responsible for S2E (Scan to mail).

Responsible for gathering & analysis of information & Service Level Reporting (SLR) according to SLAs definitions.

Hard ware support and Software support .

Responsible for plan & coordination.

Disaster Recovery plan implementation.

Email and Client Migration.

Hardware and Software Support. .

Educationcation

Diploma in Electronics & Communication .

Technical Education Department Kerala

Other Skills:

Well Organized.

Presentation, Reporting Skills.

Dealing & Managing big Staff.

Excellent Communication Skills.

Openness for new Technologies & Ideas.

Personal information

Languages: English (Very good).

Hindi (Very good)

Malayalam (very Good)

Tamil (Very Good)

Interests and Pastimes: Most Sports Especially Cricket and Travelling.

Personal Details:

Marital Status: Married

Nationality: Indian

Birth Date: 12 of Jun 1988

Passport No: L1470736

Rahul.k.Rajan

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