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Customer Service Medical

Jacksonville, Florida, United States
February 23, 2018

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Sherry L Shelton

**** ******* **

Jacksonville, FL 32210

Contact Phone: 904-***-****

Email Address:


**/**** ** *******: Have been trying to find another work from home position or another medical coding job.

06/2016 to 11/2016: 40 hours per Week; Medical Coder; $13 per Hour; MARSI, PO Box 1327, Eustis FL. 32727, Marsha Diamond 407-230-900.

Performed HCC Coding and Auditing. Worked remotely from home doing chart coding and queries.

07/2009 to 04/2010; 40 hours per Week; Examination Technician; GS-0503-05; permanent employee; not on a temporary promotion; Internal Revenue Service, 400 W Bay Street Jacksonville FL; Kathy Haywood, 904-***-****.

Perform clerical and technician work in support of accounting, budget, auditing, or financial management of a fiscal operation. Clerical work involving compiling figures, maintaining records, compiling reports, or performing other procedural work which represents the transactions or business of an organization. Examine accounts to verify the accuracy of accounts and the adequacy of supporting data. Prepare worksheets or reports reflecting the examinations made, discrepancies noted, and the corrective entries required adjusting accounts. Responsible for searching, locating, and documenting specific information from the taxpayer's books or records. Researching taxpayer's records electronically and compiling data for tax compliance officer. Responsible for scheduling appointments and preparing and mailing correspondence. Read and analyze correspondence, notices, schedules etc. to determine taxpayer's intent on the application of payments, to determine if additional action is necessary and route to the appropriate area. Responsible for coding and editing remittance amounts, tax periods and name controls when necessary.

04/2008 to 06/2008; 40 hours per Week; Stock Clerk; $12 per Hour; permanent employee; not on a temporary promotion; So Bran, NAS Jacksonville; Jerry Stewart, 904-***-****. (Left due to knee surgery)

Work in the tool crib, handing out hazmat and tools, receiving parts and hazmat inventory

07/2007 to 01/2008; 40 hours per Week; Warranty Manager; $12 per Hour; permanent employee; not on a temporary promotion; Lifestyle RV's, 1100 NW Pamela Blvd Grain Valley MO 64029; Gail Prescott, 816-***-****.

Maintain all data files for warranties. Make warranty claims to factories for reimbursement. Keep spreadsheet of all warranties and payments. Collect payments from customers. Keep track of all work orders and status of work being done on units. Maintain accounts payables. Maintain inventory of over 95,000 parts. Order and receive parts.

08/2006 to 07/2007; 40 hours per Week; Military Pay Clerk; GS-0545-04; Defense Finance and Accounting Services, 1500 E 95th Street Kansas City MO 64197; Linda Covarrubias, 816-***-****.

Responsible for ensuring the privacy and accuracy of payroll information for military personnel. Establish, maintain, review, and close payroll accounts for active, reserve, or retired armed forces personnel and their annuitants. Military payroll systems are mission critical and require great precision in entering personnel actions, reviewing pay authorization documents, determining entitlements, and processing pay entitlement actions that serve as a basis for pay and leave computation and affect the disbursement of pay. Review pay actions from automated systems, audit a wide variety of difficult pay actions, and compile information regarding the causes of incorrect pay entitlements.

10/2005 to 07/2006; 40 hours per Week; Customer Service/Call Center; $11 per Hour; permanent employee; not on a temporary promotion; OOIDA, 1000 NW OOIDA DR Grain Valley MO 64029; Mary Lancaster, 816-***-****.

Take incoming calls from members to make insurance pmts, go over statements, and send out certifications of insurance, call to make collections on overdue payments, set up payment arrangements and answer general insurance questions.

06/2004 to 07/2005; 40 hours per Week; Staff Accountant I; $13 per Hour; permanent employee; not on a temporary promotion; Dalmark Management Co., 4001 Blue Pkwy Kansas City MO; Debrah Crider, 816-***-****.

Maintain accounts payables for 60 properties, also accounts receivables. Process payroll. Prepare financial statements monthly. Bank accounts. Maintain files and other correspondence. General office duties.


Salem High School, Salem Missouri ; 1977 High School Diploma

National American University, Independence Missouri; Associate in Business Administration with emphasis in IT, 2008; 3.5 out of 4 Point GPA; 115 Quarter Hours National American University, Rapid City South Dakota; Bachelor in Business Administration, 2009; 3.4 out of 4 Point GPA; 196 Semester Hours

Expert Rating Global Certifications: Medical Coding Certification July 26, 2016


• Type 60 words a minute, Process order, Retail Sales, Negotiate Contracts.

• Work Windows 10, Microsoft Word, Excel, MAS 90, QuickBooks

• NALCOMIS Network System, Microsoft Publisher, WordPerfect, Teletype, Telewriter,

• Key Punch, Switchboard, Typewriters, Fax Machines, IBM computers, Copiers

• Turbo Tax, HR Block, and Tax Cut Programs

• Multi-meters, gauges and other tools

• CIS+ system

• Yardi system

• AS400

• SRD1






Active Duty: 06/1980 to 12/1998 - U.S. Navy

Campaign badges and/or expeditionary medals received: 2 Navy Achievement Medals, 4 Good Conduct Medals, 6 Sea Service, Desert Storm Ribbon, National Defense Medal

Honorable Discharge

Retirement Rank: E6/AK1. Date: 12/31/1998

Aviation Storekeeper, purchased inventory and parts on all planes, shipping /receiving, inventory control, maintained a budget of 4 million dollars a year down to the penny. Hazardous waste training, safety training, training officer. FASO instructor and wrote publications for use Navy wide.

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