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IT Technician

United States
February 13, 2018

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*** ** ***** ***. *****, FL *****


LinkedIn profile:

Raul Carlos Morales Rodriguez


Experience with Servers and networks: installation, configuration and support system. Basic configuration of switches and routers.

Platforms: Windows 2000 Server, 2003, 2008, 2012. Basic experience in visualization with Hyper-V and VMWare and Iperius backup. Experience with DC, DNS, DHCP, SMTP. Ability to install network cables, install and configure wireless routers. Use of tools to construct network cables. VMWare ESXi and vSphere, Veeam Backup & Replication.

Other operating systems: expert in the installation, configuration and troubleshooting of Windows XP, Vista, 7, 8, 10. Troubleshooting by remote connection with TeamViewer. TCP/IP protocols. Basic understanding of IP addressing, subnets, VLANs.

Utility Software: Full Microsoft Office package. Creation of electronic forms in PDF format. Basic knowledge of HTML. Cleaning of viruses, trojans and other malicious programs. Installation of software and capacity to understand the operation of proprietary software, use of snapshots. Basic knowledge with Photoshop and Snagit design. Computer backups from various sources.

Hardware Experience: Build a computer from parts. installation of the Operating System and the General Software installed. Restore computer backups from multiple sources.

Work Experience

Spiegel and Utrera PA, Miami Florida; August 2015 up to date

Network administrator and IT Technician

Migration of Windows Server 2000 to Windows Server 2008 from company servers and transfer of roles between servers.

Installation of ESXi server with Windows Server 2008 virtualized.

Installation of Veeam Backup and Replication for backup control.

I have solved all the problems of telephony of the company, including the configuration of telephones in the satellite offices in other cities of the country

I established a new and more effective way to make daily backups of the company saving time and freeing the workload of the servers.

I solve all problems of network, hardware, software and Internet of the company in Miami and in the 8 offices established in other cities of the country using TeamViewer which allows faster communication and saves time to the customers.

I solved the DNS replication problems of the server and updated the RAID with better hardware.

Excell Alarm System, Miami Florida 2015-2015

Assist in the installation of fire alarms and burglary alarms

I installed fire alarm systems and burglar. Wiring, piping, and panels

Construction Company 40, Havana, Cuba; 2010-2013

Computer Task Team Leader

I developed and programmed the agency's intranet in Joomla which made it possible for information to flow more efficiently between departments.

I trained technicians and engineers in the use of the intranet

I facilitated the migration of Windows servers to Linux to take advantage of the hardware capacity of the company

Troubleshoot network, hardware, and Internet issues

Esprite Bell, Johannesburg, South Africa; 2009

Advisor and investor for computerization projects

Developed and implemented the company's intranet to streamline communication and document delivery and exchange by reducing response time in daily activities

I advised, participated and implemented the new server structure of the company and the installation of thin clients for several offices.

PARADISO Travel Agency (ARTEX), Havana, Cuba; 2006-2009

LAN administrator

I developed an Access database system for the economics department for the process of financial statements that were formerly processed in a spreadsheet.

I developed and programmed the agency's intranet in Plone.

It solved all network, hardware and Internet problems, corporate antivirus updates, operating system patches, DNS, DHCP and Active Directory.

Companies for Construction Industry, Havana, Cuba; 1995-2005

Led a group of engineers

I programmed an Access database system for the operation of warehouses, achieving more productivity and security in the management of inventories.

I made changes to the accounting software for the new FoxPro versions

I installed the network cabling and the network servers installed with Windows 2000 Server.

I developed software in FoxPro for the technical area of engineers and architects for the control of materials in construction works.

I directed a group of 26 engineers in the creation of a system to make budgets of construction

IT Centre of Havana, Havana, Cuba; 1982-1995

Organizer workflow for minicomputers and mainframes

I programmed statistical model systems for microcomputers.

I organized the work for mainframes IBM 360, IBM 370

I operated the PDP-11 minicomputer for the statistical modeling process


Cloud Computing Basic Concepts - School of Industrial Organization - Spain (GOOGLE Growth Engine for Spain) 2017

CompTIA A+ Certification - Miami, Florida - 2016

4th years Automated Systems Engineering, ISPJAE, Havana, Cuba - 1992

Technical Degree in Accounting and Finance, Institute of Accounting and Finance of Havana, Havana, Cuba - 2000

Computer Systems Analyst, CENSAI, Havana, Cuba – 1991

For Recommendations

Noel Paz - cell: 786-***-**** – Professor at English Center

Pedro García – cell: 786-***-**** - Network Administrator – Terrabank

Andrea Maldonado – cell: 786-***-**** – Team Leader - Spiegel & Utrera PA

José Balzan – cell: 786-***-**** – Attorney in Law - Spiegel & Utrera PA

Beatriz Alvarez – cell: 786-***-**** – Accountant Assistant – Spiegel & Utrera PA

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