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General Manager

Toronto, Ontario, Canada
February 09, 2018

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Sebastien Moreau

****-** ******* *******, ******* ON M5V 4A9 Telephone: 416-***-**** Email: HIGHLIGHTS OF KEY QUALIFICATIONS

• A bilingual (English/French) seasoned project and operations manager with 15+ years of sales and hospitality management experience.

• Retained at the construction stage of development, responsible for overseeing all aspects of the new 150-seat restaurant project with a budget of 1.5 million, and successfully bringing the design to fruition.

• Developed a corporate structure, initiated human resources development, training programs, financial directives, standard operating procedures, advertising, marketing, brand development and inventory systems.

• Managed day to day operations, including a staff of 67 at Michael’s on Simcoe and 75+ at Hemingway’s, and implemented the operational structure and blueprint for continued successful operations with sales in the first year of 2.7 million at Michael’s on Simcoe and yearly sales of 9 million at Hemingway’s.

• Considerable experience building, managing and motivating small to large staff teams dedicated to exceptional customer service while delivering high quality experiences and products. Adept at cultivating an environment that attracts and develops talent, fosters satisfaction and loyalty, and encourages employee engagement in the workplace.

• Proven experience in pre-openings, turnarounds, and rapid growth in a highly competitive market.

• From prospecting, cold calling to qualifying the leads and closing, my research, negotiation and persuasion skills help build an international sales pipeline. REPRESENTATIVE SKILLS AND ACCOMPLISHMENTS

Business Development, Project Management and Sales Skills

• Improved sales, year after year by working relentlessly at fostering our existing relationships and bringing in new clients on a regular basis.

• Being able to put clients and strangers at ease quickly is one of my special gifts. I establish that connection by achieving common ground with people.

• Oversaw the product development, streamlined the operations, developed the distribution channels, sales and marketing plan at Epcylon Technologies, a SaaS fintech company.

• Planned and managed various events including weddings, corporate events, VIP events and Toronto International Film Festival functions and private parties.

• Presented with the award of excellence by Wine Spectator Magazine on multiple occasions in different restaurants, also awarded best new steakhouse, best new restaurant in Toronto and best new restaurant in the country. One of the restaurant I started was the best of only two Canadian restaurants in the top 100 list of the best restaurants in the world (placing 60th).

• Spearheaded a $750,000.00 dining room renovation, designed, managed and organized a

$2,000,000.00 wine list and created an inventory system to go with it. On the first year the wine sales reached $3,500,000.00.

Marketing/Public Relations Skills

• Proven ability to quickly cultivate relationships with very difficult to access, influential decision makers.

• Helped establish new companies by going above and beyond the client’s expectations, time after time. I love the challenge of meeting new people and winning them over.

• Planned and implemented corporate social media efforts, increasing Facebook and Twitter followers by more than 400%, there’s nothing like making new connections to help you get a start-up off the ground.

• Oversee the floor and all the VIPs during Lennox Lewis Global Legacy events.

• Produced many press packages and shareholder’s relation packages. Human Resources and Leadership Skills

• Interviewed, trained and assessed countless number of people over the last 15+ years. My keen interest in people explains why many individuals describe me as friendly, thoughtful, kind, likeable and understanding.

• Conducted daily staff meetings for many years, inspired teammates and employees to strive for more. People appreciate my ability to sense their emotions and my willingness to listen to their ideas. I derive much joy from mentoring and assisting people in need. EDUCATION

Laval University Business Administration 2000

College Merici Hotel and Restaurant Management 1999 CEGEP de St-Hyacinthe Business Administration 1997 WORK HISTORY

January 2017 – present Sales and Business Development Manager, Cobra Canada November 2015 – Nov. 2016 Day Trader, Self Employed November 2014 – Nov. 2015 Sales and Business Development Manager, Epcylon Technologies Inc. February 2012 – March 2014 General Manager and Investor, Michael’s on Simcoe March 2005 – Nov. 2011 Operations Manager, Hemingway’s April 2004 – March 2005 Service Manager, The Drake hotel References Available Upon Request

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