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North Brunswick Township, New Jersey, 08902, United States
February 06, 2018

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Phone: (201) *** ****


A Skilled IT Specialist Proficient, Result & Detail Oriented, Proactive, Self-Radiant and Commercially Savvy Senior Business System Analyst with 8+ years of experience of high productivity. Driven by strong leadership, strong work ethics and high competence with exceptional interpersonal, written & verbal communication skills shared with ability to work under pressure to keep up with the deadlines. Experience working in array of industries including Banking and Retail. Ability to quickly grasp new concepts and processes while working vertically across the organization and end users to ensure accurate and timely completion of large & small-scale projects.


Proficient in Business Requirements elicitation, gathering, analysis and documentation.

Excellent understanding and experience in System Development Life Cycle (SDLC) Governance and Collaboration from project Initiation to Deployment of the project.

Experience working with Waterfall model, Waterfall-scrum hybrid, Spiral model, Agile-Scrum.

Proficient in networking with individuals at various levels while organizing, conducting and facilitating elicitation sessions such as survey/questionnaires, interviews, brainstorming, focus group, requirement workshops, interface analysis, document analysis, and JAD sessions.

Good experience in conducting Joint Requirements Development(JRD), Joint application Modelling (JAM) and Rapid Application Development (RAD).

Thorough and Clear documentation for business & technical complexity like Business Requirements Document (BRD), Functional Requirements Documents (FRD), Software Requirement Specifications (SRS), Meeting Minutes, Use Case documentation, High level and Low-level documents (HLD/LLD), Business Rules Spreadsheet and Requirement Traceability Matrices.

Good understanding in preparing Responsible, Accountable, Consulted, and Informed (RACI) Matrix.

Dedicated & Self-motivated individual with excellent analytical and interpersonal skills with ability to negotiate and interact with end-users/clients, Subject Matter Experts (SME’s) and Project Stakeholders.

Well acquainted in creating page mock-ups, wireframes and Unified Modeling Language (UML) diagrams including Use Cases, Activity charts, Sequence diagrams, Entity Relationship diagrams and Data flow diagrams (DFD’s) using MS-Visio thus assisting development team in preparing Business Process Model.

Experience in applying business analysis techniques like GAP Analysis, SWOT, Impact Analysis, Root-case identification, Cost-Benefit analysis, Feasibility study, Technical Risk Analysis, Business Risk Analysis and As-Is and To-Be to analyze business opportunities.

Involved in the creating the User Interface Specification (UI Specification) Document as per project specification with the help of development team. Conducted Joint Requirements Planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis and Technical Feasibility Analysis.

Created Training Script and conducted Training Sessions for the end users in the production environment.

Possess extensive knowledge in understanding different Data Warehouse Architectures like Centralized Architecture, Dependent Bus Architecture, Independent Data Marts, Hub and Spoke Architecture.

Experience in preparing a date warehouse requirement documents, iteration matrix and business matrix.

Possess strong knowledge on concepts like data profiling, data mining, data migrating, data mapping, ETL process, data masking, top down and bottom up approach, OLTP, OLAP, MOLAP, ROLAP & HOLAP.

Experience in using Excel for performing slicing, dicing, pivoting, Roll-up and Drill down operations.

Strong knowledge on Subject Oriented Architecture (SOA), Three-tier & N-tier Architecture, XML parsers, SAX, DOM, Web services (SOAP & REST), Client-Side Validation, Server-Side Validation.

Certified Scrum Master with experience working on Scrum Process, Scrum Artifacts & Scrum Ceremonies.

Well acquainted in facilitating Sprint Ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) for each sprint in Agile Scrum Methodology as a Scrum Master.

Experienced in writing User stories and prioritizing them using prioritizing techniques like MoSCoW, KANO and Business Value Based prioritization. Efficient in handling the Requirement Churn.

Experienced in using Estimation techniques like Planning Poker, T-shirt sizing, Relative mass evaluation assisting the product owner in choosing Product Backlog Items (PBIs) to commit to in the Sprints.

Extensive knowledge on Testing Life Cycle and collaborated in preparing Test Plans, Test Cases, Test Scenarios, Test Documents, Test Scripts, defect logs and monitored User Acceptance Testing (UAT), Regression Testing, Smoke Testing, Black Box Testing and System Integration Testing (SIT).

Understanding of Test Driven Development (TDD), Behavior Driven Development (BDD), and Acceptance Test Driven Development (ATDD) which are used in test-centric development.

Excellent communication, analytical, problem solving, and management skills with an eagerness to learn new technologies and team building capability.



Waterfall, Agile-SCRUM, Scrum-Waterfall Hybrid, SAFe, KANBAN

Business Modelling Tools

MS VISIO, Balsamiq, Lucid Chart.

Project Management

CA Agile-Rally, JIRA, Microsoft SharePoint, Team Foundation Server, HP ALM, Confluence, MS-Project.

Data Warehousing

Data Modeling, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Roll Up/Drill Down, Pivot table.

Database/ ETL

MS Access, Oracle DB, SQL Server, Citrix Virtual Database, Informatica v9.1 & v9.5- Power Center and Data Quality, SSIS.

Reporting/ BI

Tableau v9, Spotfire, QlikView v10, SSRS, Jasper Soft, Microsoft Power BI.



Defect Tracking/ Testing Tools

HP QC, Load Runner, Bugzilla v3.2, Swagger, Soap UI v5.2


Banking Domain

Good understanding on CCAR, BASEL III, Portfolio Management, Asset Allocation, Fixed Income (Bonds, Convertibles, T-Notes, T-Bonds), Wealth Management, Trading Lifecycle, Financial Instruments, Mutual Funds, Risk Management & Compliance.

Retail Domain

Product Life Cycle, Omni- Channel Retail, Customer Relationship Management, E-Commerce, E-Point of Sale(POS), E-tailing.


Stocks, Exchange Trade Funds (ETF’s), Equity Linked Notes

Risk & Compliance

Operational Risk, Market Risk, BASEL, DODD-FRANK Act, Sarbanes-Oxley Act, Bank Secrecy Act, SEC 1, SEC 2


State Street Corporation, Boston, MA Sr. Business Systems Analyst

Market Risk Management Dec 2016 – Present

The scope of the project is to reducing market risk including Interest rate risk, Asset-Liability management, Equity risk and Foreign exchange risk while making more profitable trading decisions. We identified risk trends within certain years of trading data from capital markets occurred due to Global economic concerns and Corporate Financial Performances and analyzed data across market sectors over a given time horizon to assess risk changes. We built a risk management system that involves the application of Apache Kafka Cluster utilizing Amazon Web Services. The application was integrated with the main Basel III framework to calculate and report Market & Credit Risk on OTC options and provide mitigation to senior management, Federal Reserve Bank and Basel Committee.

Roles & Responsibilities:

Acted as liaison between the IT Development team, Financial analysis team and the Financial reporting teams.

Recording the requirements gathered by interacting with the Subject Matter Expert’s and stakeholders and documenting them to be understandable and reviewed by both business and technical people.

Prepared RACI Matrix to identify and categorize Responsible, Accountable, Consultant and Informed stakeholders involved in the project.

Facilitated meetings and conducted interviews and JAD sessions with various stakeholders and studied on new enhancement requirements for the project.

Handled the triple constraints of the project – Scope, Time & Resources and managed change requests.

Performed impact analysis of the change requests proposed and validated them.

Performed feature analysis and developed Request for Proposal(RFP) document. Helped the team to choose the right services for implementation by doing Cost Benefit Analysis and Feasibility Analysis.

Created Use case diagrams for the requirements using MS Visio to be understandable to the team.

Involved in facilitating Daily Stand-up meetings, Sprint planning, Sprint review meetings, Backlog grooming meetings and Sprint Retrospectives as a Scrum Master.

Collaborated with the development team in removing impediments and helped the team to deliver Potentially Shippable Product Increment(PSPI) by the end of every sprint.

Assisted the Product Owner in writing and prioritizing user stories in the product Backlog.

Helped the development team in writing good acceptance criteria for user stories and ensured on proper decomposition of the user stories into tasks to work on them.

Tracked the velocity of the team after every sprint and showcased sprint Burnup and Burndown charts to the team motivating them and to the other stakeholders involved in the project.

Helped the team in deploying Apache Kafka Zookeeper for building real-time streaming data pipelines and worked on migrating the data into it and on creating topics and partitions.

Partially performed in documenting ETL (Extract, Transform & Load) operations using Informatica.

Performed normalization and de-normalization of data to fit OLTP and OLAP frameworks and possess good understanding on slicing and dicing of data marts for analytical decision-making support.

Worked on APIs to get the real time streaming data from User interface to the application server.

Worked on service-oriented architecture (SOA), REST, SOAP, XML, API.

Actively involved in Data Mapping modeler operations in documenting the data mapping requirements setting up the Primary and Foreign key constraints.

Assisted in System Integration and System Testing to ensure the modules are performing optimally.

Assisted in executing test plans and test cases and worked with QA team for User Acceptance Testing (UAT) using HP ALM.

For managing Application life cycle, tracking issues and for traceability of requirements, we used Jira.

Used Jenkins for Continuous Integration and confluence integrating into Jira for team’s collaboration.

Maintained Compliance assurance by following regulations specified by the BASEL, CCAR and Dodd-Frank Act and developed a comprehensive understanding of Interest rate risk, Commodity risk, Equity risk and Currency risk.

Environment: Waterfall-Scrum Hybrid, JIRA v7.2, Confluence v5, MS Visio, MS Project, Apache Kafka Zookeeper v3.4, kinesis-kafka-connector licensed v2.0, Amazon Redshift v1.2 & v1.3, Informatica v9, SoapUI v5.2, Tableau v9.0, Jenkins, XML Spy, HP ALM v11.

Bank of America, Hopewell campus Pennington, NJ Sr. Business Analyst/ Scrum Master Asset Portfolio Management System Feb 2016 – Nov 2016

This was an enhancement project of Portfolio Dashboard of the organization for managing investments and to support investment decision making. We worked on enabling features like Improved Analytics, reviewing Performance overview of the team and Portfolio drill downs and established as a communication platform for Analysts, Portfolio Managers and clients. This helped the existing investors in Asset management, performance tracking and reporting.

Roles and Responsibilities:

Prepared and analyzed AS-IS and TO-BE documents in the existing architecture and performed Gap Analysis.

Worked closely with stakeholders involved in the project to fully understand the project by interviews, observations and recorded all the requirements.

Studied and developed a good understanding of Investment Strategies, Research Affiliates calculation, Financial Instruments, Asset allocation, Stocks, Corporate Bonds.

Ensured compliance with various compliance regulations such as Sarbanes-Oxley and Dodd-Frank Act.

Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, Master Data Elements (MDE), Request Change Notification (RCN) and Change Request (CR) document for system application development.

Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.

Conducted Interviews with various stakeholders for requirements elicitation and analyzed various documents related to the project.

Facilitated Story writing session with the Product Owner and worked on decomposing the scope from Business Requirements document(BRD) into user stories.

Worked with the team and the Product Owner in writing Acceptance Criteria and Definition of Done for all the functional and non-functional requirements.

Helped the product owner in writing User stories adhering to scrum principles - independent, negotiable, valuable, estimable, small and testable (INVEST) and estimating them in sprint planning and Backlog refinement meeting using Relative mass valuation and Planning poker game.

Facilitated requirements prioritization meetings using MoSCoW and Business Value based techniques and helped the team in prioritizing user stories.

Worked closely with the team in resolving any impediments that the team is facing daily and tracking the velocity and sprint progress using Sprint burndown and Product burndown charts.

Worked on Use Cases, use case diagrams and Sequence Diagrams using Lucid Chart application.

Managed onshore and offshore teams working in different time zones and coordinated using project management tool Rally and meetings over Cisco WebEx communication software.

Involved in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project follow the Business Requirements.

Defined Acceptance Criteria for User Stories to perform User Acceptance Testing(UAT). Designed Test Cases, Test Plans, Test Scripts, and Test Scenarios to perform Functional Testing, and Regression Testing and logged down defects.

Used Spotfire and MS Excel (Pivot Tables, Lookups and Macros) for reporting and analyzing the portfolio performance and fixed income analytics such as NAV, NPV, P&L, Asset Allocation, Cash Flows, Profit and Losses of hedge.

Proven record of Team Management and Leadership Skills, conducted various team collaboration and management activities to encourage self-organization within the team.

Environment: Scrum-Waterfall Hybrid, KANBAN, Microsoft office suite 2013, MS project, Lucid Chart, AJAX, JAVA EE 7, Oracle 11g, Spotfire v6, Rally, Cisco WebEx, Eclipse, Bloomberg B-Pipe, Thomson Reuters.

GE Transportation, Melbourne, FL Sr. Business Systems Analyst

Integrated Data warehouse Mar 2015 – Jan 2016

This project was to upgrade the existing legacy system architecture by establishing a Data Warehouse and to integrate all the upcoming projects. This project mainly helped GE to improve their existing transportation program and enhanced infrastructure projects. Implementation of this project has improved the communication platform between GE and its clients through effective web and mobile applications. The new integrated data warehouse helped in providing summarized data for analytical and reporting purposes thereby increase in the corporate performance.

Roles and Responsibilities:

Conducted JAD Sessions, Interviews and Joint Requirements Planning (JRP) sessions as a facilitator to gather requirements from the business.

Developed good understanding of the various steps involved in the data migration into Data warehousing.

Facilitated meetings with Data Architects, Enterprise architects and Solution advisors to understand the problem statements and to resolve them.

Assisted Project Manager in documenting Business case document and analyzed on different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis.

Reviewed various documents to understand the AS-IS system and developed various To-Be system concepts and showcased to the team using Business process flow diagrams.

Created High level documents like Business Requirements Document(BRD) and drafted System requirement specification(SRS) document.

Designed and created Use cases, Activity diagrams, Class diagrams and UML models using MS Visio.

Assisted the Project Manager in setting realistic project expectations, in evaluating the impact of changes.

Helped in maintaining the Bill Inmon and Ralph Kimball Paradigms and integrated various OLTP to the OLAP by using SSIS/SSAS as an ETL tool and used SSRS as reporting tool.

Performed Data Normalization in achieving Data Integrity and to maintain data accuracy and effectiveness, performed Data Verification and validation.

Formulated SQL queries by performing Data Mining to find correlation and pattern in existing data.

Point of contact during Planning, testing, and implementation of system enhancements & conversions.

Created Data Marts with Bus Architecture and mapped data and maintained data repository using ETL.

Helped in creating Snow flake schemas and Dimensional model architects in providing business rules.

Created audit trails and logs to ensure that all data has been correctly migrated.

Performed User Acceptance Testing (UAT), Functional Testing and Regression Testing.

Developed timelines within the team for project delivery, and managed projects and resources for successful completion.

Environment: SDLC Waterfall, MS office suite 2010 (Word, Excel, PowerPoint and Visio), MS Project, Oracle 11g, MS SQL 2008, MySQL Workbench v5.2, SQL Server Integration Services(SSIS), SQL Server Reporting Service(SSRS), SQL Server Analysis Service(SSAS), HP ALM v11, JIRA.

Wells Fargo, Chicago, Illinois. Sr. Business System Analyst

Credit Risk management (CCAR/ DFAST) Jan 2014 – Feb 2015

The Scope of the project is to enhance the technology to comply with the CCAR norms released by Federal Reserve board. This project helped the organization to view a centralized platform for data analytics and to automate the data management challenges as part of CCAR regulations for more granular and quality data. This helped the bank to be in the framework of Bank Holding Companies(BHCs) and have sufficient capital to continue operations throughout times of economic and financial stress and have robust, forward-looking capital-planning processes that account for their unique risks.

Roles and Responsibilities:

Developed good understanding of CCAR norms, Dodd-Frank Act stress testing (DFAST) and internal capital adequacy assessment processes.

Analyzed the business case for the project to understand the organizational needs. Captured and defined the vision and scope of the project in the project planning.

Created sample of data prototypes for approval from sponsors from business owners.

Worked as a liaison between business and technical teams to communicate requirement prioritization and level of effort (LOE) to make sure highest value features are given higher priority.

Communicated effectively across company contacts and clients, internal team about the project requirements, schedules and releases.

Analyzed and gathered requirements for preparation of Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specification (SRS).

Responsible for identifying and documenting business rules and creating detailed diagrams including Use Cases, Use Case diagrams, Business Flow diagram, Creating process models, Data flow diagrams.

Prepared Business process models; used Visio to create process flow diagrams for management and mapping the logical aspects of the process.

Used Informatica for Extraction, Transformation and Loading; Jasper Soft reporting tool for report generation of the data to be analyzed from the data warehouses and data marts and in handling data manipulation, mapping and loading the data into the data warehouse.

For Server-Side Validation, made sure that the right Data Triggers were implemented to instantiate the UDDI Lookup at the right time; validated and mapped the automatically generated WSDL’s to check if they are rightly linked to the UDDI along with mapping Third Party Servers to Application Servers in the form of XML.

Used Altova MapForce to create data mapping documents mapping a wide variety of complex data to and from input fields from Web Indexes to XML Tags, XSLT Stylesheets, entities and attributes in databases, EDI files, flat files, Excel Spreadsheets, XBRL files and Web Services; used SOAP UI for xml testing to validate Request and Response XML.

Formulated SQL Queries to generate relevant reports from the Data Warehouse on Informatica.

Prepared Requirement Traceability Matrix and interacted with QA team to ensure quality of software.

Created Mapping and Modelling process about Data center for reporting.

Environment: SDLC Waterfall, MS project, MS office Tools (Word, Excel, PowerPoint and Visio), MS Project, MS Visio, HTML, JAVASCRIPT, CSS, Informatica, MS SQL server 2008, JasperSoft reporting tool, Java, Altova MapForce.

ICICI Bank, Bangalore, India Business Analyst

Payment Platform Enhancement Nov 2011 – Dec 2013

This project is about enhancing the payment management module of the company. The project deals with creating addition functionalities of payment methods.

Roles & Responsibilities:

Documented Business and System Requirements Documents by interviewing the business users.

Worked closely with development and testing teams to disseminate functional understanding.

Working knowledge of business process standardization and software development life cycle (SDLC) including analysis, design, development, testing and implementation of software application

Understanding the compliance norms published by Visa/ Master card/ Discover and Amex.

Involved in creating business processes and mockups and wireframes using Balsamiq.

Created Use Cases diagrams, work flow diagrams and Use Case Scenarios using Rational Rose.

Conducted Functional Walkthroughs, coaching as well as User Acceptance Testing (UAT) sessions.

Environment: Waterfall, MS-Office Suite, Balsamiq, UML, Rational Rose, MS Project, Unix, HPQC 10, SQL, Java script, HTML, SQL server, Oracle.

STATE BANK OF INDIA Business Analyst

Bangalore, India Mar 2010 – Oct 2011

The scope of the project was to develop an application for Loan portfolio management for retail banking. This feature has enhanced the performance of the bank allowing the flexibility to handle the wide range of services including housing, car, educational and personal loan and extending their reach to most of the remote areas. This application helped to handle numerous Know Your Customer(KYC) documents and to manage the portfolio specifications.

Roles and Responsibilities:

Reached to Subject Matter Experts, Project Managers and Process Analysts to understand the business process and to identify and gather Business Requirements.

Collaborated and negotiated with stakeholders in defining project scope boundaries.

Facilitated various sessions like Joint Requirements Development(JRD), Joint application Modelling (JAM) and Rapid Application Development (RAD) with various Subject Matter Experts.

Responsible for day-to-day activities engaging in the technical management aspects.

Used Bugzilla software for defects and issue tracking, and to handle the quality assurance.

Tracked the tasks using MS excel in allotting them to the team and requirement traceability.

Produced visual models for the application using UML MS Visio to create Use Cases, Sequence Diagrams.

Environment: Waterfall, MS Visio, MS Office Suite, MS Access, SQL version, Bugzilla, MS Outlook, Skype, MS Office.

Peps Industries Pvt Ltd. Network Engineer

Bangalore, India Jul 2009 – Feb 2010

Worked as a Network Engineer for a Mattresses manufacturing company. Been involved in most of the departments of the organization and maintained good relationships with all the clients and employees. Engaged with various networking issues raised in the organization and worked on resolving them with the best team. The manufacturing unit is in Coimbatore, India which made the team to stabilize the Networking concerns throughout the organization.

Roles & Responsibilities:

Worked on the data networks including local area networks (LANs), wide area networks (WANs), intranets and extranets.

Analyzed where the communication channels are going to be needed and created plans for the network.

Conducted meeting with the Chief technology officer(CTO) & Senior management if there are any new plans that are to be approved.

Handled issues/tickets raised through service now.

Authorized for providing authentication and setting up access controls for the employees.

Part of a team size of 7 people in dealing with the issues and report generating tool.

Outstanding interpersonal and leadership skills, motivating the team and flourishing with the best results.

Have received appreciations from the senior management and emerged as the best team for the year 2010.

Environment: Wireshark Networking tool, Ping software, Service now, MS word 2007, Windows Server 98, windows XP, Dos commands, Internet protocol queries.

Contact this candidate