LOUIS J. DRONE

**Winslow Drive Elkton, MD *****

Phone443-***-**** * Email ac4bh7@r.postjobfree.com

SECURITY CLEARANCE: TOP SECRET

EDUCATION: BS Degree Strayer University Computer Networking 2007

Summary: Extensive years of Information Technology (IT) in support of the Department of Defense (DOD) and the United States Intelligence Community (IC).

Signal Intelligence (SIGINT)

Possess a vast knowledge in LAN/WAN technology, systems administration and Data Center Operations.

Possess a great knowledge of legacy AUTODIN messaging systems. And the devices used to provide encryption for them.

Security patch management, software/hardware upgrades and Backups within a Windows server Platform.

TECHNICAL EXPERIENCE:

Systems Engineer

Systems Administrator

Technical Control Supervisor/Operator

Communication Security (COMSEC) Custodian

Top Secret Control Officer (TSCO)

Desktop Support Administrator

Information Assurance Analyst

WORK EXPERIENCE:

CACI Inc, Reston VA, Close Support IT Administrator

Sept 2017 to Present

Provides customer support services at the customer’s building

Will answer questions or resolve problems for clients from remote

location.

Responds to helpdesk tickets or phone support calls

Perform password resets, active directory tickets as well as troubleshoots

Issues with other peripherals.

Assist new and returning customers in setting up network access accounts

Gives users permission to access group share drives

Nexagen Network Inc, Havre De Grace, MD, WIN-T Technician

Nov 2016 to May 2017

Conducts Post- arrival inspections and inventory of the WIN – T SATCOM Systems

Configures tactical LAN/WAN and Satellite communications systems.

Drafts efficient work instructions and changes to the SOP.

Works with quality assurance manager to ensure all procedures are properly signed and documented by technician performing the work.

Provides pre-sales engineering support and is also responsible for

Working knowledge of Cisco switching and routing

Provides regular status updates to management.

Decommissions and restore WIN – T system for pre-delivery to customers.

Perform data systems rack and stack of network components and computer systems.

ASM Research LLC Fair Fax, VA, Support Analyst - Tier 2 Cyber

Jan 2016 to Jul 2016

Provided technical support to Department of Veteran Affairs (VA) to mitigate information security risks across VA programs and computer systems.

Responded and resolved trouble tickets in a timely manner

Implemented patches needed to mitigate security risks and ensure baseline compliance

Implement IT policies, procedures, and system controls

Identified any IT deficiencies based on Nessus vulnerability scans

Maintained, analyze, and troubleshoot software and computer peripherals

Proactively conducted systems/peripheral hardening to repel intrusions.

Possess a working knowledge of DCICD 6/3 503 which covers protection of sensitive information within information systems.

BAE Systems, Springfield, VA, Systems Administrator

May 2013 to Mar 2015

Managed logistics for of the Cyber Security Incident Response Team (IRT) assigned to DHS US-CERT.

Used NAS Storage devices to maintain data collected from incident response deployments.

Working knowledge of FirEye intrusion prevention tool

Performed system software/hardware upgrades to include planning, scheduling, testing and coordination with systems engineers to eliminate extended periods of downtime during upgrades.

Assists users with problems, identification, diagnosis and restoration of system issues.

Working knowledge of Virtual Desktop Infrastructure (VDI)

Assisted the system administrator team in the domain migration from Microsoft XP – Windows 7.

Working knowledge of network protocols TCP/IP, DNS, DHCP

Performed workstation, server and peripheral equipment vulnerability scans using (RETINA) scanning software to assure enterprise compliance.

Performed enterprise patches/backups for continuity of software license and maintenance agreements.

Familiar with NISPOM and its policy for contractors to establish and maintain an insider threat program. Which detects those within your organization who have broken trust.

Next Point Group, LLC, Warrenton, VA, Systems Administrator May 2012 to Nov 2012

Conducted remote troubleshooting techniques to diagnose, identify and resolve user system problems.

Managed customer account creations, and access, using Active Directory.

Provides worldwide secure cable messaging communications, over the Automated Message Handling System (AMHS) for the DOD /intelligence community.

Familiar with the use Plain Language Address system (PLA) used to properly address and direct cables to their correct destination address.

Working knowledge of Defense Message System (DMS)

Responded to network alerts using various monitoring tools and reported initial root-cause incident analysis and actions used to resolve issues in shift logs.

Monitored network performance and up-time using HP Network Node Management (NNM) software.

APEX Systems Inc., Falls Church, VA, SR Systems Administrator

Aug 2010 to May 2012

Built, workstations for installation into the windows/Unix server enterprise platform domain.

Used and have knowledge of Veritas software for back-ups and recovery

Provided administration of enterprise anti-virus tools ensuring all systems were appropriately secure from internal and external attacks.

Provided server and workstation security investigative duties using Tripwire enterprise remediation software tool.

Supervised the decommissioning, sanitization and Property-Turn-IN (PTI) of government legacy computer equipment.

Installed Patches and upgrades on workstations and servers to ensure operational compliance.

Checked for enterprise vulnerabilities by running Gold Disk (STIGs) scans to assure compliance to DISA standards.

MISource Incorporated, Tampa FL, SR Systems Administrator

Feb 2010 to Aug 2010

Supervised Datacenter Rack and Stack services, including, labeling cables and front and back of all asset. Network equipment.

Knowledge of Installing/de-installing and troubleshooting server components, RAM/processors hard drives and Network Interface Cards ( NIC cards) etc.

Basic knowledge VMware and operations of virtual machines within a network environment.

Working knowledge of Citrix Desktop Thin-Client enterprise solutions.

Adams Communication & Engineering Technology Inc, Waldorf, MD, Principal Systems Engineer, Jan 2008 to Dec 2009

Restores network operations using scripts written from Red Hat Linux commands. Provided by the network engineer.

Working knowledge of Linux OS

Created new user accounts and profiles

Basic knowledge of Cisco routers and switches and obtained hands-on training from engineers while working in the network operation center.

Repaired cable message GENSER/ DCSCSS spills and rerouted cables to its correct destination by finding the right routing indicator address in JANAP 128 (GENSER for traffic) or (DOI-103 for DCSCSS).

Use ACP-13 to inform the originator of the misrouted cable messages what they need to do to resend their message properly.

Provided communications security (COMSEC) support for global users.

Maintained shift chronological logs reflecting daily operations.

Performed basic support for virtual machines hosted on an ESX server platform.

Codin Solutions, Herndon, VA, SR Systems Administrator

Jun 2006 to Nov 2007

Performed Open VMS disk back-ups in an integrated UNIX/ Windows desktop environment.

Supported LAN/WAN systems and Windows /XP/2000/Server 2003 applications.

Provided user account management.

Preformed incident Response analysis to Tivoli alert monitoring system.

Utilized Remedy ticket system to request service for users with problems.

Lockheed Martin Inc, Chantilly, VA, SR Systems Administrator

Jul 2000 to 2006

Supported LAN/WAN technologies, systems installations, and upgrades.

Managed customer accounts, profiles and permissions using Active Directory.

Scheduled Video Teleconferences using Tandberg Management system software and Polycom equipment

Managed systems utilizing Lotus Notes/R6, Windows/XP/2000, Windows Server 2003, Microsoft Outlook and Microsoft Exchange.

Possesses technical skills and knowledge of computer hardware and software as well as experience in networking operations and protocols.

Provided Helpdesk /Call Center technician support services to include restoration of peripheral devices.

CACI Inc. Ft Belvoir, VA, SR Field Network Engineer

Sep 1998 to Jul 2000

Supported the Combat Development Lab at Headquarters INSCOM

Responsible for investigation, configuration, installation, and integration of COTS/GOTS hardware/software products for the Combat Development Lab East Coast Division.

Conducted Microsoft NT 4.0 systems administrative functions in a test network environment

Maintained and performed network management services in an ATM / Ethernet LAN

Worked with national level agencies, and major Army commands to assist and facilitate information exchange on security and Intelligence issues.

Training and Certifications

Retired United States Army Sargent First Class (SFC)

Preparing to take the SY0-401 Security+ Exam

Microsoft Certified Systems Engineer (MCSE) Certification

Trained as a COMSEC custodian to manage DOD CCI accounts.

Contact this candidate