ABHILASH.N

ac43yx@r.postjobfree.com

510-***-****

System Administrator (IT Support)

SUMMARY

* ***** ** ********** ** IT support Services/System Administration.

Installation and configuration of Windows server 2008

Installing and configuring Windows 2008 Active Directory Service

Maintaining and creating user accounts and groups by assigning Respective permissions.

Installing and configuring DNS & DHCP.

Responsible for the day-to-day operation of the information systems help desk

Troubleshooting Active Directory, and Related Problems

Software Deployment in Windows using group policies.

Remote Administration of all windows servers using terminal services.

Installing and administering Network Print Server.

Computer hardware and network troubleshooting and take care of entire network connectivity. Support Microsoft windows based OS errors detection & troubleshooting.

Installation of anti-virus server and client edition updating security norms day by day.

Creation & configuration of mail profiles, mail backup and restore in mail clients outlook express.ms Outlook, Mozilla Thunderbird etc.

Expertise hands in troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers.

Managing and Maintaining the Servers, PC’s, Routers and Switches.

Managing Backups and Restoration of data.

Ability to troubleshoot and resolve complex issues under pressure.

Will be responsible for routine IT Operations which will include.

Applications Support, Inventory Management, and also Vendor Management.

Familiar with computer applications such as Ms-Office.

TECHNICAL SKILLS

Knowledge of Programming : Networking (MCSE, MCSA), Linux, SAP.

Operating Systems : Windows XP/2000/2003/2008/2012

Office Automation Tools : MS Office (Word, Excel, PowerPoint)

PROFESSIONAL EXPERIENCE

GRM Document Management. Fremont, CA. March 2017 – Jan 2018

System Analyst (Intern)

I was working for custom's need to the engineer to make sure the engineer understand what technology we would implement and meet the custom's requirement.

Provided user interaction, Managed and supported 20+ user networks.

Application Infrastructure analysis and troubleshoot for root cause of productive application issues

Monitoring and analyzing supported services to identify opportunities for improvement in operation.

Engage appropriate partners to help identify and resolve production issues. Validates results from application test.

Provided 24/7 supports for productive applications.

Provided reference by writing documentation.

Provides Coaching and job training.

- Active participation in projects with perspective of operational support.

Deploy new and change applications configuration in preproduction and production environments.

Northwestern Polytechnic University. Aug 2015 – Dec 2016

Master’s Projects and Experience.

Cloud based projects in Masters, which provides remote access control and cloud storage respectively.

Worked with a team of five on different small projects based on Linux/Unix and Networking, Webservers and Internet Applications.

Experience in Kickstart and Jumpstart Installation of Red Hat Linux. Creating, Deleting and maintaining of User accounts and groups, Profiles, Security, and Permissions.

Experience in installing upgrading and deleting software packages in Linux, Windows and MacOS. Installing, Updating and Deleting Packages in Linux Operating System.

Installed and maintaining protocols like DNS, FTP, NFS, SSL, SSH, TCP/IP, and DHCP.

Successfully completed 36 credits required, covering all major technologies and subjects.

Bhanu Tools & Technologies, Hyderabad, India SEP 2013 to June 2015.

Jr. System Admin (IT Support).

Responsibilities:

Installation of Operating Systems Windows XP/2000/2003/2008/2012 Server

Experience in Creating, Maintaining of User Accounts, Profiles, Security, Permissions, Disk Space. Monitoring and maintaining log files, system errors, performance tuning.

Provided user interaction, Managed and supported 30+ user networks.

Standardized disk encryption on all laptops.

Administered Active Directory, DHCP, DNS and created shares/NTFS permissions to secure folder access.

Member Servers, Clients, User Configuration (User Logon Policies, Password Policies, Account lockout Policies).

Installed, maintaining backup and recovery of various Linux Operating Systems.

Installed and maintaining Linux and Windows operating systems in Virtual Machine.

Purchases of computers, network hardware, peripheral equipment and software.

User Profiles (Type of Profile, Home folder, Local – Rooming and Mandatory Profiles).

Applying Group Policy & System Policies and user and computer policies.

Installation of Antivirus and Operating system patches.

Maintained systems running Windows Server 2003, Windows Server 2008 R2, VMWare ESXi, CentOS, Windows 7, and Windows XP on physical hardware as well as virtualized instances.

Developed many back-end network systems and tools such as monitoring, Active Directory deployment, patch management, system images, IP camera infrastructure.

Trouble shooting systems, LAN and WAN problems.

Well versed with server configurations like DNS, DHCP, Web Server, Administration tasks and Trouble Shooting.

Assembling, Installation, Trouble Shooting Software, Driver & System Maintenance.

Proficiency in the usage of all computer software.

System Trouble Shooting & System Maintenance.

Ensure adequate antivirus protection & solutions are maintained and updated.

Provide 24x7 on-call systems operational support on rotation basic.

Educational Qualification:

●Master’s in computer science, Campbellsville University, Louisville, KY, USA

●Master’s from North Western Polytechnic University, California, USA.

●Bachelor’s in Information Technology from Bhaskar Engineering College, Moinabad, JNTUH.

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