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Desktop Support System Administrator

West Palm Beach, Florida, United States
December 30, 2017

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Loxahatchee, FL

Phone: 561-***-****

NETWORK SYSTEM ENGINEER, with 10 plus years of experience in installing and managing Windows and Linux servers providing customer support to end users.


Network Service

Linux & Windows

Mobile & Wireless

Amazon Cloud

Management Skills

Communication Skills


Time Management

Configuration & Repairs

Troubleshoot & Maintenance

Internet Security

Enthusiastic & Motivator

Train & Facilitate

Cost & Management Analyst

Project Management


Auracal Home Healthcare 2016 - 2017

IT Support Tech

Advanced Processing and Imaging, Boca Raton, FL 2015 - 2016


LRP Publications, Palm Beach Gardens, FL 2006 - 2015


Configured Sonic wall routers.

Maintained and managed user VPN access and wireless connection

Created Active Directory user accounts: maintained and managed all Windows, 2003, 2008-2012/R2 servers

Manage GPOs as needed.

Produced Linux image for use in Amazon Cloud and configured Amazon VPC network

Configured, installed and managed Linux Mysql, Maria database

Configured DNS, DHCP, FTP, IIS, Apache

Prepared and reviewed disaster recovery procedures

Configured and installed EMC, SAN/NAS configured protocol for NFS/iScsi for backup

Provided desktop support to users for Windows 7-10 and Mac OS X, Ubuntu 12

Increased internal network speed by configuring Sonic wall routers for maximizing router capability

Maintained and managed Shoretel Phone system and network backup

Troubleshoot all issues relating to I.T., including printing, laptop installation and configuration

Created Vmware ESX 4,5,6 virtual machine and managed Windows Hyper V virtual servers

Manage and Maintain Vmware Servers, troubleshoot issues as they arised/

Provided support for Skype and managed all exchange for Office 365

Installed and configured UNIX servers, wrote backup scripts, ftp scripts and AWS script backup script

Installed and maintained Apache website

Configure, installed and managed Solaris 10 server. Tested Solaris 11 on virtual machine to determine how our developed software would react with this version

Wrote Windows Powershell scripts to pull logs from remote site. In addition wrote script to add servers to the domain.

Also wrote scripts with bash and php to access Mysql Database to pull data for reports

Installed, configured and implemented Citrix Xenserver

Updated and tuned system Kernel and updated security patches

Managed, installed and configured Cisco routers 3600 series catalyst, etc…

Managed, installed and configured Moodle server to provide internal and external training

Maintained site systems, website, HTML/PHP code and ensured ongoing update with current company databases

Installed and configured Reo SAN on Red Hat configured iScsi and NFS for use as a network backup

Install, configure and network Dell Desktop. Provide support and troubleshoot network and PC issues

Supported and maintain servers, desktop, and mainframe for the Accounting and Finance for Dept Of Defense.

Install and configure Patient Record Software for V.A. Hospital across the U.S. in accordance with HIPPA

Supported over 55,000 users across 5 continent while as a System Admin for Joesph E Seagrams and Son

Provided desktop support to 9,000 users while at South Florida Water Management District.

Manage over 300 Windows servers and 200 Linux servers

Configure Mysql to replicate the database to another Mysql databases at a remote and than load balance them.

Created Vmware Cluster and failover cluster for redundancy

Hardware managed and maintain include Dell Servers, HP servers and IBM Servers, Sun Servers.

Manage Citrix Metaframe and clients

Manage HP Openview to monitor router in remote location for DOD. Install and configure Cisco, Alliedtellsyns.

Install and configure Network Load Balancing website on Windows 2012R2 and 2008R2.

Installed and configure exchange 2010 and migrated to Office 365 exchange to Microsoft Cloud.


Associate of Science Computer Network Engineering, Florida Career College West Palm Beach, FL 2004





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