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Customer Service & Sales Support Specialist Medical Devices
Columbus, OH
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
... & Allocation Management ● Supply Chain Coordination ● Account & Billing Support ● Oracle OBI Reporting ● Service Cloud & Chat Support ● Microsoft Excel, Word & Outlook ● SharePoint ● Product Usage Reporting ● Credit Hold Resolution ● Customer ... - Jun 15
Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
Tracy Sanders 740-***-**** • ***********@*****.*** Summary Detail-oriented professional with over 8 years of experience in data-intensive workflows and administrative operations. Proven track record in document classification and data entry... - Jun 09
Tracy Sanders 740-***-**** • ***********@*****.*** Summary Detail-oriented professional with over 8 years of experience in data-intensive workflows and administrative operations. Proven track record in document classification and data entry... - Jun 09
Virtual Assistant
Pataskala, OH
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
... •Mentored peer agents through live calls via chat and phone to meet Quality Assurance standards. •Managed high-stress customer interactions consistently maintaining a quality assurance score above 98%. •Investigated account discrepancies and ... - Jun 08
Administrative Support Specialist with Operations Focus
Columbus, OH
... Teleperformance Customer Experience Trainer Team Manager Customer Service Agent Remote January 2015 – March 2018 & May 2020 – March 2022 • Responded to customer and employee inquiries through telephone, email, chat, and electronic communication ... - Jun 06
... Teleperformance Customer Experience Trainer Team Manager Customer Service Agent Remote January 2015 – March 2018 & May 2020 – March 2022 • Responded to customer and employee inquiries through telephone, email, chat, and electronic communication ... - Jun 06
Executive Assistant, World Bank Sierra Leone Office
Grove City, OH
... Mobility Focal person in the World Bank office in Sierra Leone Training: Band Operations Mastering Trust Funds (Trust Fund Accreditation) Econsult2 (SAP) Business Intelligence Reporting (BI) ACSF- Foundations of Leadership OCC Overview Impact ... - Jun 04
... Mobility Focal person in the World Bank office in Sierra Leone Training: Band Operations Mastering Trust Funds (Trust Fund Accreditation) Econsult2 (SAP) Business Intelligence Reporting (BI) ACSF- Foundations of Leadership OCC Overview Impact ... - Jun 04
IT Support Specialist with Certifications and IT Training
Hilliard, OH
... Thirty Madison (Keeps/Nurx) Remote Customer Care Specialist January 2022–April 2025 ● Managed a high-volume omnichannel environment, centralizing daily inbound requests from Email, Chat, and SMS into Zendesk to ensure end-to-end ticket lifecycle ... - Jun 02
... Thirty Madison (Keeps/Nurx) Remote Customer Care Specialist January 2022–April 2025 ● Managed a high-volume omnichannel environment, centralizing daily inbound requests from Email, Chat, and SMS into Zendesk to ensure end-to-end ticket lifecycle ... - Jun 02
Patient Insurance Support Specialist
Columbus, OH
... Skills • Customer Service • Problem-solving / Time Management • Communication / Report Writing • Critical Thinking • Emotional Intelligence • Understanding Body Language • Software/ Technical Support • Empathy / Patience • Open-mindedness • ... - May 22
... Skills • Customer Service • Problem-solving / Time Management • Communication / Report Writing • Critical Thinking • Emotional Intelligence • Understanding Body Language • Software/ Technical Support • Empathy / Patience • Open-mindedness • ... - May 22
Operations and HR Administrative Professional
Pickerington, OH
... Seventy-five percent refer to cases requiring medical review to Health Managers Take the Lead, 30% of the time via chat with responses. Evaluate registration forms and Perform research. Express Scripts - Customer Care Representative 08/2014 - 12 ... - May 14
... Seventy-five percent refer to cases requiring medical review to Health Managers Take the Lead, 30% of the time via chat with responses. Evaluate registration forms and Perform research. Express Scripts - Customer Care Representative 08/2014 - 12 ... - May 14
Customer Support Leader with Escalation Expertise
Columbus, OH
... AVERY **********@*****.*** 330-***-**** Dublin, OH PROFESSIONAL SUMMARY Customer support professional with extensive experience handling chat, email, and phone-based support in high-volume environments. Strong background in escalation handling, ... - May 13
... AVERY **********@*****.*** 330-***-**** Dublin, OH PROFESSIONAL SUMMARY Customer support professional with extensive experience handling chat, email, and phone-based support in high-volume environments. Strong background in escalation handling, ... - May 13
Sales Professional with Diverse Roles
Columbus, OH, 43215
... Held multiple positions within the company working through Microsoft as a customer success manager, chat agent, Unified Support Services representative through a copiloting program and Microsoft Azure selling large enterprise agreements. ... - May 07
... Held multiple positions within the company working through Microsoft as a customer success manager, chat agent, Unified Support Services representative through a copiloting program and Microsoft Azure selling large enterprise agreements. ... - May 07