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Project Manager Microsoft Office

Cupertino, California, United States
November 13, 2017

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***** ****** **** **** ***, Cupertino, CA C: 669-***-****


Solution-driven, organized talent with experience in IT and training



German as native language



PL/I, WebFOCUS, EARL, Microsoft Office Suite

Experience in Project Management

Experience in Document Management Systems

Experience in Business Process Management

Experience in Training


Very good at organizing and problem solving

Experienced in successful management of diverse groups of people

Combine patience, determination, and persistence to troubleshoot client issues


February 2017 - Present

Customer Service, Cash Office, Cashier, Target Corporation, Cupertino

February 2008 – March 2016

Engineer and Project Manager, Drei Banken EDV (Internal IT of 3 Financial Institutions), Klagenfurt am Wörthersee, Austria

Programming PL/I financial applications

Replacement of Earl based applications (ca technologies) with PL/I

Replacement of mainframe applications with WebFOCUS (Reporting)

Project Manager rearchitecting old applications

Planned and rescheduled projects

Responding to Executive Board, District Manager and customers

April 2006 – January 2008

IT - Administration, Landesmuseum Kärnten (IT Department of Museum), Klagenfurt am Wörthersee, Austria

User Support for 60 users throughout Carinthia

Microsoft Office Suite

IMDAS – PRO (Archive Solution)

Software and Hardware (Selection, Installation, Maintenance)

Purchasing, contract negotiations, vendor selection

Trainer of an apprentice

July 2005 – October 2005

Phone Marketing, Mratschnigger Harald “Kirby” (Reseller of Kirby Vacuums), Klagenfurt am Wörthersee, Austria


Route planning

January 2004 – June 2005

Assistant to the District Manager, ibis acam Kärnten (Training company), Klagenfurt am Wörthersee, Austria

Responsible for organization and accounting

Responsible for training plans

Prequalification of trainers


Customer Relations

January 2004 – December 2004

IT – Trainer, ibis acam Kärnten (Training company), Klagenfurt am Wörthersee, Austria

Conducted training in the following areas:

oMicrosoft Office Suite

oBasic IT Knowledge

ECDL examiner

June 2003 – January 2004

Salesperson, StefKa “Stefanel” (Fashion Boutique), Klagenfurt am Wörthersee, Austria

Stock keeping

Personal Stylist

October 2002 – Mach 2003

Tutor, Alpen-Adria Universität (Department of Applied Computer Sciences), Klagenfurt am Wörthersee, Austria

Point of contact for new students

Assisted with curriculum, study organization, teaching material

March 2002 – July 2003

Internship, LKH Klagenfurt (Hospital, IT Department), Klagenfurt am Wörthersee, Austria

Feasibility Study for Electronic Document Management with focus on business processes (IXOS vs. PATIDOC)

October 2000 – January 2002

Project Manager (Contractor), LKH Klagenfurt (Hospital IT Department), Klagenfurt am Wörthersee, Austria

Development and maintenance of an IT Internal Reporting System for Budget and project controlling

Development and maintenance of a Digital Library System for all departments of the hospital

Development and maintenance of Learning Management System

Assessing IT training needs for all staff members, taking account of the various service schedules


November 2006

Apprentice Trainer (§29 BAG idF BAG-Novelle 1997), St. Veit an der Glan, bfi Kärnten, Austria

November 2005

Master (Dipl.-Ing.) of Applied Computer Sciences, Klagenfurt am Wörthersee, Alpen-Adria University, Austria

January 2004

Certified Trainer for Communication and Business, Klagenfurt am Wörthersee, Corporate Consult, Austria

January 2001

Project Management, Klagenfurt am Wörthersee, Primas Consulting Austria

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