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Administrative Assistant Customer Service

Location:
Campbellsport, Wisconsin, 53010, United States
Posted:
January 30, 2018

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Susan Brehm

W*** Kettle Moraine Lane, Campbellsport, WI 53010 C: 414-***-**** ac39et@r.postjobfree.com

Summary

Personable and conscientious Administrative Assistant who capably maintains open lines of communication among team members. Dedicated and focused and excels at prioritizing, completing multiple tasks simultaneously and following through to achieve set goals.

Highlights

●PC skills including MS Windows, Word and Excel

●Meticulous attention to detail

●Strong interpersonal skills

●Time management

●Self-directed

●Results-oriented

●Strong problem solver

●Resourceful and Independent

Experience

10/2016 - Present

ABB, INC -New Berlin, WI

Training Coordinator

Microsoft programs, excel, pivot tables, V-lookup, Publisher, Power Point

Helped with onboarding a new LMS

Helped implement new Training plans and courses using Power Point

Answered queries in person, by telephone and via e-mail messages.

Submitted invoices by electronic data interchanges

Updated student files with training information

Scheduled and administrated field classes all around the country

Administrative support for internal and external instructors

Administrative support for external students

Maintained Student records

08/2012 - 10/2016

Zion Lutheran Church and School - South Milwaukee, WI

Administrative Assistant

Answered queries in person, by telephone and via e-mail messages.

4 years Administrative Assistant/multi-line phone experience.

Billing invoices for tuition and lunch account balances

Submitted invoices by electronic data interchanges

Updated student files with contact information

Organized schedules and calendars.

Created and maintained new filing systems.

Tracked and maintained office assets and ordered supplies.

Greeted and directed visits.

Administrative support for all staff.

Susan Brehm

W950 Kettle Moraine Lane, Campbellsport, WI 53010 C: 414-***-**** ac39et@r.postjobfree.com

01/2011 - 08/2012

CPS Horizon - Hales Corners, WI

Processor

Worked with advisors about the best insurance policies according to each client's needs.

Maintained historic policy information.

Documented policies and claims.

Flagged high risk cases.

Maintained electronic file systems and paper files.

Answered multi-lined phones.

06/1995 - 12/2010

Home based child care - Milwaukee WI

Ensured an educational, concerning and secure environment for the children.

Taught children to care their own clothing and personal objects, and to organize toys and books.

Encouraged children understanding of others and positive self-concepts to contribute to their emotional and social growth.

Detected developmental and/or emotional problems in children and informed to their parents' or guardians'. Maintained daily information about children activities, meals and medication received.

Education

2017 Attended Excel training through Fred Pryor Seminars

Online training to use cBOL

1991 Wisconsin Lutheran College

Studied for Bachelor of Arts - Psychology

Heavy emphasis on counseling and communication.

Milwaukee Area Technical College

Childcare

Completed courses:

Infant and Children

Childcare 1

Childcare 2



Contact this candidate