Susan Brehm
W*** Kettle Moraine Lane, Campbellsport, WI 53010 C: 414-***-**** ac39et@r.postjobfree.com
Summary
Personable and conscientious Administrative Assistant who capably maintains open lines of communication among team members. Dedicated and focused and excels at prioritizing, completing multiple tasks simultaneously and following through to achieve set goals.
Highlights
●PC skills including MS Windows, Word and Excel
●Meticulous attention to detail
●Strong interpersonal skills
●Time management
●Self-directed
●Results-oriented
●Strong problem solver
●Resourceful and Independent
Experience
10/2016 - Present
ABB, INC -New Berlin, WI
Training Coordinator
Microsoft programs, excel, pivot tables, V-lookup, Publisher, Power Point
Helped with onboarding a new LMS
Helped implement new Training plans and courses using Power Point
Answered queries in person, by telephone and via e-mail messages.
Submitted invoices by electronic data interchanges
Updated student files with training information
Scheduled and administrated field classes all around the country
Administrative support for internal and external instructors
Administrative support for external students
Maintained Student records
08/2012 - 10/2016
Zion Lutheran Church and School - South Milwaukee, WI
Administrative Assistant
Answered queries in person, by telephone and via e-mail messages.
4 years Administrative Assistant/multi-line phone experience.
Billing invoices for tuition and lunch account balances
Submitted invoices by electronic data interchanges
Updated student files with contact information
Organized schedules and calendars.
Created and maintained new filing systems.
Tracked and maintained office assets and ordered supplies.
Greeted and directed visits.
Administrative support for all staff.
Susan Brehm
W950 Kettle Moraine Lane, Campbellsport, WI 53010 C: 414-***-**** ac39et@r.postjobfree.com
01/2011 - 08/2012
CPS Horizon - Hales Corners, WI
Processor
Worked with advisors about the best insurance policies according to each client's needs.
Maintained historic policy information.
Documented policies and claims.
Flagged high risk cases.
Maintained electronic file systems and paper files.
Answered multi-lined phones.
06/1995 - 12/2010
Home based child care - Milwaukee WI
Ensured an educational, concerning and secure environment for the children.
Taught children to care their own clothing and personal objects, and to organize toys and books.
Encouraged children understanding of others and positive self-concepts to contribute to their emotional and social growth.
Detected developmental and/or emotional problems in children and informed to their parents' or guardians'. Maintained daily information about children activities, meals and medication received.
Education
2017 Attended Excel training through Fred Pryor Seminars
Online training to use cBOL
1991 Wisconsin Lutheran College
Studied for Bachelor of Arts - Psychology
Heavy emphasis on counseling and communication.
Milwaukee Area Technical College
Childcare
Completed courses:
Infant and Children
Childcare 1
Childcare 2