Commercial Insurance Team Leader
Resume:
Lontay Gaines
Canal Winchester, OH *****
***********@*****.***
Lontay Gaines
Lontay Gaines
Work Experience
Licensed Property and Casualty Agent
Leavitt Group
March 2022 to November 2023
• Responsible for middle to large accounts
• Main contact for day to day customer needs
• Develop and maintain good working relationships with clients, companies and brokers
• Work with Sales Agent to coordinate new business, renewal strategy, and company selection
• Submit completed applications to appropriate carriers, filter questions, negotiate pricing, and review quotes for accuracy
• Work with underwriters to amend coverage to meet client needs
• Evaluate Risk Transfer methods with client
• Prepare Insurance Proposals, Summaries and related documents
• Order and issue binders, policies, endorsements, certificates, invoices and other related items with assistance from CSR and forward to client with appropriate correspondence
• Report and monitor claims until closed
• Maintain knowledge of current market conditions and new products
• Accompany Sales Agent as needed to client meetings
• Direct and mentor CSRs and Assistants
• Complete projects as required by management
• Contribute to team effort by accomplishing related results as needed Commercial Underwriter
Encova Insurance/Formerly Known As Motorists Insurance Group Commercial Lines Division June 2008 to February 2022
Responsible for quoting New Business applications.
` Contact and follow-up with agents to obtain necessary information to complete New Business application
Figure New Business quotes as requested by utilization of passport system and manual rating. Assist in preparing information for agency visits. Provide support to agency force by serving as a resource for rating/underwriting questions. Process New Business applications at the request of management and District Sales Managers.
Develop and generate reports upon request of management using AS applications. Maintain manuals for all lines of business and coverage for each state in which the company operates. Provide exemplary customer service and resolving problems with solutions that are fair to customers and right for the company.
Underwriting Assistant
Motorists Insurance Group
August 2007 to June 2008
Responsible for gathering Reinsurance information for EPLI for the Motorists Insurance book of business.
Responsible for documentation of EPLI information gathered into Access Database for accurate rating and premium purposes.
Review information for Surveys and Audit request for Commercial Audits and Risk Management.
Gather EPLI and Reinsurance information for upcoming renewals. Prepare information to be reported to Commercial Underwriters for Portfolio conversion of Turn Around Documents with EPLI information.
Generate renewal listings for underwriters to use in order to roll on the Technical Clerk/Commercial Processor
Portfolio EPLI product. Nationwide Mutual Insurance Company March 2005 to July 2007
Responsible for Converting Nationwide policies from NI to the PCIO system for various states. Process basic new business, changes and renewals for assigned commercial and/or specialty lines products and rate new business.
Perform necessary rating and coding for quotes, new business, renewals and policy changes. Follow up with agent, underwriter, policyholder and/or applicant for missing or inaccurate information. Legal Assistant/Subrogation Team Leader
Cheek & Zeehandelar - L.L.P.
December 2001 to December 2005
Responsible for preparing post Judgment executions (Liens, Writs of Execution and Driver License suspension) for Subrogation claims. Contact Insurance Company to check status of claims and request documents (State Farm, Motorists and Grange).
Monitor all Subrogation Bankruptcy filings.
Prepare and file secured and unsecured Proof of Claims in Bankruptcy court and monitor payments for Bankruptcy Trustee.
Contact Bureau of Motor Vehicles to follow up on suspension of driver’s license of Tortfeasors.
Prepare Subrogation files for Arbitration.
Monitor payments from Bankruptcy court for Chapter 13 secured claims. Contact insured with updates on Subrogation claim and give status of deductible refunds. Legal Attachment Specialists
National City Bank - Columbus, OH
April 1999 to September 2001
Responsible for preparing Legal Attachments (Garnishments, Writs of Execution, Tax Levies, Citations to Discover Assets and Interrogatories to accounts to satisfy court orders). Contact and notify courts and customers to satisfy court judgments. Credit and debit customer accounts according to court orders. Provide customers with proper legal documentation to understand and resolve court orders. Research bank accounts for customer, courts, attorney’s and loan and mortgage companies. Office Systems Coordinator/Paralegal
Sebaly, Shilitto & Dyer - Dayton, OH
March 1993 to November 1998
Responsible for preparing Complaints, orders and Answers for proper courts. Transfer deeds, liens and mortgages.
Prepare billing records for clients and payroll.
Notarize affidavits and auto titles.
Prepare deliver court filings to Courts and Judges for various courts in the State of Ohio (Secretary of State, Attorney General Office, Supreme Court of Ohio, Department of Liquor Control).
Meet with (clients, attorneys, prosecutor’s, judges) to sign and/or discuss filings in certain court cases. Canal Winchester, OH
Profile: A Hard-Working Professional with 18 years' experience in court functions and state wide court filing procedures for Insurance Procedures.
Prepare and screen New Business policies for agency and to be added to company’s book of business. Writing and Quoting new business and renewal policies. Experienced in preparing court documents and filings claims for various insurance policies. Experienced in reviewing and identifying claims for potential Subrogation proceedings. Extremely knowledgeable and discreet in matters concerning (Federal, Common Pleas, Municipal, Bankruptcy and legal bank Attachments) local and state wide court filings. Capable of preparing billing records, payroll and monthly client reports. Proficient with Windows, Word Perfect, Excel, Access and scheduling applications Pacer, BANKO and Passport.
Knowledgeable of Bankruptcy, Foreclosures and Repossession Laws in Ohio. Experienced in post judgment executions, Liens, Writs of Execution (Cash Box Levies on Personal property) for Subrogation.
Education
Business Administration
Wright State University
Present
Skills
• Underwriting
• Risk Management
• Legal Research
• Microsoft Outlook
• Legal Drafting
• Office Management
• Customer service
• Insurance Sales
• Account Management
• Underwriting
• Customer service
• Insurance sales
• Analysis skills
• Negotiation
• Upselling
• Legal research
Certifications and Licenses
Driver's License
Property & Casualty License
September 2022 to September 2024
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