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senior digital engineer

Location:
Longview, Texas, United States
Posted:
January 31, 2018

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RANDALL W PRYOR

*** ********* **

LONGVIEW, TX **604

(903) ***-****

(903) ***-****

ac3969@r.postjobfree.com

Work History

CANON SOLUTIONS AMERICA INC, BEAUMONT, Texas

SENIOR DIGITAL ENGINEER Dec 08, 2008 - Oct 13, 2016 As senior digital engineer I installed, repaired, and performed maintenance on the equipment in my territory. This included both standalone and networked devices. Installing, repairing, and maintaining copiers, faxes, printers, computers, scanners, and network storage devices.

Evaluate parts and supply inventory for forecasting changing equipment needs. Maintain my current certifications and qualifications on new equipment and technologies. Provide end user support on equipment hardware, software, and network related issues. Complete Business Systems, LONGVIEW, Texas

TECHNICAL DIRECTOR Feb 02, 1988 - Dec 07, 2007

Managed the service department. As Technical Director I managed the day to day service operations of an independent copier/printer reseller. My job duties included, but were not limited to: Training new and experienced techs on troubleshooting techniques on all equipment, software, and network devices. Installing, repairing, and maintaining copiers, faxes, printers, computers, scanners, and network storage devices. Managing service meetings to identify field issues, distribute service bulletins, implement company policies, etc. Provide escalated service support to field technicians. Evaluate parts and supply inventory for forecasting changing equipment needs. Manage maintenance of fleet vehicles - service and delivery. Personnel management of 12 technicians, 1 dispatcher, 2 inventory control clerks, 1 delivery driver, and 1 network administrator. Oversee the maintenance and repair of business facilities. Maintain my current certifications and qualifications on new equipment and technologies. Make travel and lodging arrangements for employee training and certification schools. Provide end user support on equipment hardware, software, and network related issues. Process warranty claims. Acted as liaison between manufacturing representatives and my company.

Education

DEVRY INSTITUTE, Irving, Texas

2 years college, technical or vocational school

Major: ELECTRONIC ENGINEERING

KILGORE COLLEGE, Kilgore, Texas

2 years college, technical or vocational school

Major: COMPUTER SCIENCE

HALLSVILLE ISD, Hallsville, Texas

High School Diploma/GED

Computer Skills

Typing Speed: 30 Words Per Minute

• Apple or Macintosh Computers

• Database Software (Oracle, Access, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Graphics or Drawing Software (Photoshop, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Networking or Lan Software (Cisco, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Spreadsheet Software (Calc, Excel, etc)

• Utility Software (Virus, File Compression, etc)

• Word Processing Software (Word, WordPerfect, etc)



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