Jyoti Sardana

**** ***** **** **** ******, ON, K*J 5W5

613-***-****, ac38cu@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/dr-jyoti-sardana

strategicleaderships.blogspot.ca

PROFILE

Possess Administrative experience in various organizations at different capacities. Well adept in making use of computers, various software applications and electronic record system. Canadian Experience with India Curry and Kebab House, Cistel Inc., Human Resource Administrator; Eion Inc, Project Support and Canada India Centre of Excellence, Researcher.

I am willing to take the initiative to propose processes and procedures to enhance BLS International administrative and support services.

HIGHLIGHTS

Over 2 years of experience providing general and administrative support.

Experience working in a dynamic and fluid business environment, handling multiple tasks and competing priorities in an efficient manner.

Well-versed with spoken and written English, Hindi and Punjabi.

Possess detailed working knowledge of telephone, fax, printer and computer system..

Proficiency in working on computers, various software applications and electronic record system.

Encouraged conducive and harmonious environment in the organization..

Coordinated various academic events, seminars, conferences and workshops in different capacities at various organizations.

Acted as the Administrator in Admission Committee; the team consisted of 12-15 members.

Extensively used multimedia and Microsoft 2016 suite of applications.

EDUCATION

Master of Business Administration- ICAS Report can be submitted.

PERSONAL

Employment Status: Permanent Resident Language: Fluent in English [Read, write and speak]

Travel and relocate: Willing to travel * Willing to relocate (if required) * Successful Criminal Reference Check.

SUMMARY OF SOFT SKILLS

Sensitive to and passionate about multiculturalism.

Ability to work independently with minimal supervision.

Ability to work in a busy multi-team environment.

Ability to work on multiple tasks simultaneously to meet deadlines.

Ability to liaise with external parties and to advocate for clients.

Ability to coordinate in a team based environment as well as work independently.

Committed to deliver high quality service to clients.

Ability to multi-task and meet deadlines with positive disposition.

General understanding of Sage 50.

EMPLOYMENT HISTORY

1. Research Associate at Canada India Centre for Excellence, Carleton University in Ottawa: In my Research Associate role, I investigated the published data on the CO2 Emissions in India to gauge India’s commitment at the Paris Conference to reduce their CO2 emissions by 30-35% relative to its GDP. The project goal was to connect the Canadian companies with target business opportunities in India for capacity building/technology transfer. The data collected on CO2 emissions, sources and usage in India by State was organized in Google Fusion Tables and plotted in Google Earth to produce interactive and pictorial maps for reference by the Canadian companies.

2. October 2016-till date, India Curry and Kebab House, Ottawa : At the restaurant, I am responsible for answering telephone, have take outs, reservations and relay messages. Also I take clients, welcome them and offer whatever they need. I am involved in catering services, readying the facility to be operational and maintaining the tidiness and general clean up. Take active part in receiving and delivering packages of online agencies. Handles the mail and courier services too. One of the key responsibility is to discretely monitor who is arriving and departing through the main doors of the facility and report suspicious activities.

3. HR Consultant/Researcher, Cistel, Ottawa. Research and develop HR Policies and Documentation at Cistel Corporate Office: As an HR consultant perused the Ontario Acts and extracted relevant information for creating an Employee Guidelines Handbook. This Handbook covered HR policies: Workplace Diversity, Sexual Harassment, Whistle Blower, Leave policy, Grievance Handling, Dress Code, and Conflict Resolution.

4. HR/Project Support Administrator at Eion Inc – As a member of the project team and reporting to multiple Directors, my tasks included: i) Coordinating communications among the project teams and monitoring the ticketing system; ii) tracking the performance of the team in terms of timelines and goals; and iii) preparation of Compliance Report for Industry Canada, which includes maintaining records of all the communications being done with the external stakeholders and getting the document ready for the purpose of Audit; and iv) presenting the data and records in graphic forms, power point presentations, etc.

5.2006 – 2016 (in India): Administrative Assistant

Acquired a solid foundation of HR discipline through teaching of a variety of HR subjects, especially the Personality Growth Training and Development (PGTD) course Communication Skills, Managing Human Resource etc.

Responsible for handling various administrative tasks concerning admission, discipline, organizing events such as conferences, seminars, convocations etc.

Encouraged positive, conducive and harmonious environment among the team members while working in the organization.

Worked on different computer software such as SPSS, E-Views, Gretel, Structural Equation Modeling, Billing system etc.

Attended various summit, seminars and workshops on HR related topics such as Leadership, Risk taking ability, Team Building skills etc.

Ability to organize different Management Games with an objective to inculcate different characteristics of Leadership and Team Building.

Liasoned with external parties and advocated clients at various stages of work in the organization.

Acted as the facilitator and coordinator in different academic and cultural events

Dealt with the different ways of accumulating leadership traits at different levels in different situations by introducing management games and management rhymes to the adults.

REFERENCE AVAILABLE UPON REQUEST

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