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Test Cases Project

Lombard, Illinois, United States
130,000 per year
January 25, 2018

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Quality Assurance & Software Testing

Mobile: (630) ***-**** Email Id:


Above 9 years of experience in software testing of Backend, Mainframe, Web based, Client /Server and Mobile Applications.

Strong experience in banking system like Atlas, Orion, Finacle, Lenderlive, Greatlakes, Actimize

Strong experience in working on PAR and Panasonic POS systems

Involved in API level testing for the application

Strong experience in Sanity testing, Feature testing, Functional testing, System testing, Compatibility testing, Regression Testing, Backend Testing, Usability Testing for Android, iOS, Mainframe and Web based application

Experience in testing the installation of applications on different Mobile operating systems

Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes Samsung, Motorola, HTC, LG, iPhone and iPad. Good understanding of working on the applications developed for touch screen phones.

Knowledge of remote testing using Perfecto Mobile and Emulators

Experienced in testing GUI and Web applications using the automated testing tools like Sikuli and Selenium

Experience in running Sikuli script for generating transaction on POS

Extensive hands on experience in Black Box Testing, White Box Testing, Integration Testing, Regression Testing, Usability Testing, Compatibility and Stress Testing

Extensive experience in Data Validation and manipulation in Neo4j, Teradata, Oracle and SQL Server 2000/2005.

Expertise in Tableau, COGNOS reporting and SalesForce.

Expertise in creating Test Strategy Document, Resource Planning and Estimation (Delphi Method)

Hands on experience in developing and executing modularized re-usable scripts for testing client/server, web-based and mobile applications.

Proficient in development and implementation of Test Plans, Test Design, Test Cases.

Work experience in Banking, Insurance, Retail industries and Quick Service Restaurant (QSR)

Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.

Experienced in establishing QA standards, processes and procedures. Worked in both Agile and Waterfall software development life cycles. Involved in Requirement Document review and QA Status Meetings.

Excellent knowledge of defect tracking and management tools HP Quality Center/ALM, Clear Quest and JIRA

Experience in using Microsoft Office Tools like MS Word, MS Excel, MS Project and MS PowerPoint for Documentation, Reporting and Presentation.


Languages : VBScript, Shell, Java, HTML, SQL, Cypher

Operating System s : MS-Dos, Windows, Android, iOS

Databases : Teradata, MS-Access, SQL Server 2005/2008/2012, Oracle 10g, Neo4j

Database Tools : Teradata, Oracle and Neo4j

Testing Tools : HP QuickTest Professional, Sikuli, Selenium

Test management tool : HP Quality Center, Clear Quest, JIRA

Domain : Banking, Retail, Insurance, Quick Service Restaurant (QSR)


Client: Discover Financial Services, Illinois Feb 2016 – Current

Employer: Stellar Software Network

Project: Anti Money Laundering

Role: Senior QA Analyst

Description: Money laundering is the process of taking the proceeds of criminal activity and making them appear legal, by introducing the proceeds into the financial market, moving them through a series of transactions and/or transfers, and returning the proceeds to the suspects from what seems to be legitimate sources.

In Discover I am a part of Anti-Money Laundering (AML) investigations team that reviews customers and accounts for potential money laundering, suspicious financing and other suspicious activity. The responsibilities include

Provide effective leadership to manage all activities of the quality assurance in assigned projects

Assure the development, implementation and verification of quality systems and applications

Responsible for reviewing & analysing the business requirements and technical design to create test plan, test cases and execute them in time

Responsible to coordinate with development team to fix defects in the applications

Responsible for capturing the evidences of test cases in a centralized repository (HP Quality Center/Application Life Management Tool)

Validate all different records in Neo4j, Teradata, Oracle and Tableau.

Experience in working with SalesForce.

Experience in working on banking system like Atlas, Orion, Finacle, Lenderlive, GreatLakes, Actimize

Client: McDonalds, Illinois May 2014 – Feb 2016

Employer: IGATE Technologies (Now known as CAPGEMINI America, INC)

Project: Global Mobile Application

Role: Senior QA Analyst

Description: Global Mobile Application (GMA) provides mobile ordering with offers platform, integrated payment across all fulfillment channels, Promotional splash screen, Meal Promotion, Menu Merchandising, Saved payment preferences, Saved Favorites, Recent orders and Delivery. The application is integrated with NewPos system. NewPOS 6.1 uses a set of configuration files (XML) that contains Restaurant general data, Products database, Screens definitions and the configuration of all elements {Registers (POS), Waystation, KVS/Expo Controllers, etc.} of the restaurant topology. RFM generates the XML Configuration Files and compress them into a .zip file known as “Export Package”. The Export Package applied on every element {Registers (POS), KVS/Expo Controllers, Waystation, etc.} on the restaurant topology. There is an automatic process called Apply Update that distributes the Export Packages when they “arrive” to the Restaurant and applies them on the correct date.

Well versed with the Store Hardware Lab set up as having hands on experience of working on Waystation, Back office, Central Office, POS Front Counter Registers, POS Drive through Order Taker and Cashier Registers, Cashless VeriFone Pin pads.

Well versed with process of Promotions, Returns, Discounts, Refunds, Coupons, Taxes, Eat-In and Take-Out orders carried out on a POS system.

Experience with testing of different types of Reports (Daily Activity Report, Hourly Reports, Product Mix Reports, Cash Sheet Reports, Cashless Reports, Transaction Level Detailed Reports and Speed of Service Reports)

Experience and knowledge on different modes of Payments (Credit/Debit Card, EMV, Check, Travelers Check, House Account Card, Store Credit, Invoice, Coupon, Gift Card, Cash and Foreign Currency Payments) carried out on a POS system

Web commerce is the web service application which can also be used for ordering with offers which can have pickup in store and delivery facility.

Experience in Android and iOS application

Performed API testing to verify the functionality and performance of the application.

Experience in Building Restaurant dummy for testing

Planned and reviewed the Test cases for Functionality, Performance and for the Mobile payment application.

Interaction and Status Reporting with stakeholders, business managers, users to understand and document business requirements and functional specifications.

Worked as the onsite coordinator and handled multiple projects.

Experience in Functional Testing, Agile Testing, Smoke Testing, Regression Testing, Integration Testing and UAT support

Expertise in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, analyzing Test Results, Test documentation and Test Metrics.

Well experienced in software development life cycle and agile methodology including analysis, testing and implementation of software applications.

Project Planning and Estimation, Backlog Analysis to provide correct estimate and prioritize feature delivery. Manage defects and incident management process.

Experience with QA Methodology, QA Matrix, SDLC and QA Validations to ensure the Quality Assurance Control.

Co-coordinating with offshore team members to manage work allocation and meeting daily targets.

Total management of Defect reporting and Test Execution status for all phases /cycles in testing.

Participate in defect triage meeting.

Analyze and publish test result by uploading them to the QA SharePoint portal.

Executed regression test cases on POS system using Sikuli and Selenium scripts

Hosting Business walkthrough of test cases and application demo.

Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.

Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills

Creating DSR, WSR & Test cycle summary report

Involved in all value innovation activities and creating test closure report for each build

Environment: Windows,Android, iOS, Client/Server, Web Application

Client: MetLife August 2009 - April 2014

Employer: IGATE Technologies (Now known as CAPGEMINI America, INC)

Project: Specialized Benefit Resources

Role: QA Analyst/ Lead, SPOC

Description: Specialized Benefit Resources (SBR), a full-service unit within MetLife, focuses exclusively on the design, implementation and administration of liability financing and corporate executive benefit plan. SBR is a MetLife Universal Life insurance product which provide various life coverage and retirement benefit to the insured. SBR provides benefits with different death benefit options and have different life insurance plans. SBR products provides benefit like Tax deferred cash value growth, generally tax-free death benefits, Ability to reallocate amongst investment options without tax implications, Long term tax savings, thereby reducing the capital outlay required to finance benefit liabilities, Post-tax earnings that may potentially exceed post-tax earnings on assets held outside of a life insurance contract.

Analyzed the user requirements by interacting with System Architect, Developers and Business Analysts.

Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).

Full lifecycle application development using standard frameworks and coding standards/patterns.

Created test cases based on BRDs, FRDs and performed Ambiguity Review

Hands on experience in Planning Test activities, which include writing Test cases and Test scripts based on Requirements, gathering and requesting test data from Data Team

Manually tested various System, Integration, E2E modules testing of the application to ensure application stability and functionality.

Work closely with senior developers and software engineers to gain additional knowledge and expertise.

Create test plans and conduct Risk Analysis on a product or service.

Review software specifications, designs, and code to improve overall quality of the product or service. Conduct exploratory testing to identify risk areas or early warning signs. Document user scenarios for a product and/or services

Execute test cases. Log and report test cases.

Worked on Regression Testing to check for any bugs when any changes made to the application.

Coordinates and directs staff in the quality assurance program for an organization. This includes designing programs, policies and procedures to ensure continuous improvement of services and maintain the integrity of systems.

Responsible to write and execute test cases in HP Quality center and ALM

Reported and tracked bugs using Quality center and provided updates on resolved bugs.

Categorized bugs based on the severity and interacted with developers to resolve them.

Performed Sanity, smoke, functionality, regression, progression, system, integration testing for each new build of the application.

Created Requirement Traceability Matrices (RTMs) to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.

Creation of Project timelines, Estimation and Resource Allocation.

Environment: Windows XP, QTP, Quality Center, Passport Emulator, Lotus Notes

Client: MetLife January 2009 - July 2009

Employer: IGATE Technologies (Now known as CAPGEMINI America, INC)

Project: Global Guaranteed Investment Contract

Role: QA Tester

Description: GGIC is a project where customers takes policy as an investment. Customer are benefitted with the different policy return options available depending upon the tenure of the policy. This project included Cognos report testing and part of ETL testing.

Performed Black Box, White Box, Integration, Regression and User Acceptance Testing (UAT).

Developed and maintain Test Plans, Test Cases using Quality Center (QC).

Understood the business process that included Sales processes, Rating methodology, different Products, Group Renewals and Enrollment process.

Extensively involved in Billing and Claim Processing modules.

Was involved in ETL testing.

Involved in testing for Group Insurance, Enrolling Subscribers and Adding Members.

Reviewed and Analyzed, Business, System and Technical requirements of the application.

Developed and Executed Test Plan, Test Scripts and Test Cases for the application based on the requirements. Interacted with developers and team members for verification and validation aspects.

Used Quality Center as test management tool for test case execution, defect tracking and maintained the trailing history of the bugs by performing Smoke, Sanity, Security testing.

Conducted Integration test for the application and ensure that products and changes are fully documented.

Analyzing user and functional requirements to point out gaps using SQL queries to extract the data from the database and to check the data integrity of the application.

Retested the defects which appeared in UAT when the fix was redeployed back on the testing environment.

Environment: Mainframe (Passport Emulator), SQL server, Quality Center, MS Project

Client: MetLife August 2008 – December 2008

Employer: IGATE Technologies (Now known as CAPGEMINI America, INC)

Project: Cognos Reporting

Role: Manual Tester

Description: This project takes care of verification of different Insurance data in the different types of reports namely Cash value Report, General Policy Report, Summary Report, Daily Projected Value Report, Crediting Rate reports etc for various types of products in MetLife. These reports are generated from Cognos website in pdf and excel format. Cognos is Web-Server application.

Based on every release, identifying the core area that needs to be tested for the new release.

Performing Black Box, Regression and User Acceptance Testing (UAT).

Effective defect tracking and reporting to improve communications and reduce delay.

Creation of Standard Guidelines for User Interface Testing and tuned few stored procedures for improving performance.

Provide support to the users of the tool by analyzing reported incidence.

Incident monitoring, tracking and coordinate with the team to update the user manual.

Maintenance of HTML documents used as a user manual upon every new release.

Maintain the integration of tool with various applications and had generated and maintained project status reports on clarity.

Environment: Windows XP, Windows 7


Bachelors of Science (Electronics), 2008, Fergusson College, Pune University

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